Ferndales Bridal

★★★★☆
  • 368 S Tustin St

    Orange, CA 92866

    Map & Directions
  • 714-997-9393

About Ferndales Bridal

Hours
Sun 10am-3pm, Tue 11am-7pm, Thu 11am-7pm, Wed 11am-8pm, Fri-Sat 10am-5pm

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3.6 5
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I had a terrible experience with alterations at Ferndales Bridal, which forced me to find a a new seamstress and get emergency alterations a week before my wedding.

When Ferndales finally got around to hemming my dress, after the third fitting, they cut it terribly uneven, and too short in patches. They also failed to hem the underlayers, just leaving jagged cuts. They did not properly sew the skirt to the bodice, leaving an open, fraying seam at one place along the waistline. Additionally, they left a number of small holes, runs, and ironing scars (wrinkles that couldn't be pressed out) in the organza.

The owner insisted that nothing was wrong, maintaining that having the bottom be an inch off the ground was not too short, and that wanting it longer was merely ??a personal preference.? She said that what they gave me is how the dress is supposed to look, that no one would notice, and that I am just too particular. Over $300 on alterations, and they couldn't even be bothered to properly hem it.

I went to another bridal salon to see what could be done to fix my wedding dress. When one of the seamstresses there saw my dress, she said, "Oh my God, who did this. . . did you cry?"

I know what you are thinking, don't most bridal salons have some bad reviews? But ask yourself this, do you really want to take a chance with your wedding dress that your alterations will go smoothly here? You only get one wedding day (hopefully), and you want to look beautiful and take great photos.

Do not get your dress altered here, or you will be taking a HUGE risk.

1
★☆☆☆☆

I had a terrible experience with alterations at Ferndales Bridal, which forced me to find a a new seamstress and get emergency alterations a week before my wedding.

When Ferndales finally got around to hemming my dress, after the third fitting, they cut it terribly uneven, and too short in patches. They also failed to hem the underlayers, just leaving jagged cuts. They did not properly sew the skirt to the bodice, leaving an open, fraying seam at one place along the waistline. Additionally, they left a number of small holes, runs, and ironing scars (wrinkles that couldn't be pressed out) in the organza.

The owner insisted that nothing was wrong, maintaining that having the bottom be an inch off the ground was not too short, and that wanting it longer was merely ??a personal preference.? She said that what they gave me is how the dress is supposed to look, that no one would notice, and that I am just too particular. Over $300 on alterations, and they couldn't even be bothered to properly hem it.

I went to another bridal salon to see what could be done to fix my wedding dress. When one of the seamstresses there saw my dress, she said, "Oh my God, who did this. . . did you cry?"

I know what you are thinking, don't most bridal salons have some bad reviews? But ask yourself this, do you really want to take a chance with your wedding dress that your alterations will go smoothly here? You only get one wedding day (hopefully), and you want to look beautiful and take great photos.

Do not get your dress altered here, or you will be taking a HUGE risk.

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I knew that employees at Ferndales could be rude, from reading other reviews; I experienced that too, but I did not think it mattered. What a mistake! Terrible, terrible experience with the alterations on my wedding dress. I had spent

3
★★★★★

I knew that employees at Ferndales could be rude, from reading other reviews; I experienced that too, but I did not think it mattered. What a mistake! Terrible, terrible experience with the alterations on my wedding dress. I had spent

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This is always the first place I stop when I'm helping someone find a wedding dress. Its a small shop with lots of selections. The prices are usually pretty great and with the exception of one sales associate everyone there is wonderfully helpful and friendly.

4
★★★★☆

This is always the first place I stop when I'm helping someone find a wedding dress. Its a small shop with lots of selections. The prices are usually pretty great and with the exception of one sales associate everyone there is wonderfully helpful and friendly.

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I went to Ferndales Bridal because they carried a designer that I saw online. Once I got their, Roz helped me find a dress that I liked 10 times better than the one I found online, and by a different designer. I ordered that dress and it arrived earlier than the estimated time. My fittings did not go as smoothly as picking out the dress. I had to go back 5 times for them to fix a problem with a zipper. Every time I went they were friendly but it was a hassle for me go back so many times. While I was there for the 5th time, there was another bride at her second fitting and her dress was fine. My dress was completed and they will hold it for you up until the day of your wedding. As long as you make an appointment you will never find it crowded and there is always someone there to help.

2
★★★★☆

I went to Ferndales Bridal because they carried a designer that I saw online. Once I got their, Roz helped me find a dress that I liked 10 times better than the one I found online, and by a different designer. I ordered that dress and it arrived earlier than the estimated time. My fittings did not go as smoothly as picking out the dress. I had to go back 5 times for them to fix a problem with a zipper. Every time I went they were friendly but it was a hassle for me go back so many times. While I was there for the 5th time, there was another bride at her second fitting and her dress was fine. My dress was completed and they will hold it for you up until the day of your wedding. As long as you make an appointment you will never find it crowded and there is always someone there to help.

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Went to Ferndales today, made an appointment and they were able to help me right away. The place is kinda small, they only have one giant mirror for all the brides-to-be. They did have a good range of dresses and prices weren't that bad, I was looking for dresses under $1000 or around $1000 and I was able to find a good handful that met my budget and my criteria. They also have a sale section upstairs if you are interested in a discount.
They do not allow pictures or sketching of the dresses, which sucks because you can't really remember what each dress looks like!

3
★★★☆☆

Went to Ferndales today, made an appointment and they were able to help me right away. The place is kinda small, they only have one giant mirror for all the brides-to-be. They did have a good range of dresses and prices weren't that bad, I was looking for dresses under $1000 or around $1000 and I was able to find a good handful that met my budget and my criteria. They also have a sale section upstairs if you are interested in a discount.
They do not allow pictures or sketching of the dresses, which sucks because you can't really remember what each dress looks like!

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