Italy Cleaners

★☆☆☆☆

About Italy Cleaners

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  • Dry Cleaning & Laundry Services

Personal Services

Personal Services
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7601 W 11TH St Tracy, CA

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I had the most horrific experience and highly recommend staying away from this place. The first warning should have been the pathetic hand written sign on regular computer paper stating not responsible for damages to clothes. I brought in a black sweater to be cleaned (as well as other clothes). It was the first time this sweater had ever been washed as I had gotten it a month earlier. A few days later i pulled the sweater out of the plastic, put it on and looked at in the mirror and to be dismay saw a big white spotty line on its shoulder. It looked like bleach (or another cleaning product) had been accidentaly poured on my sweater.
I had called the cleaners and a gentleman told me to bring it in. After bringing it in and showing the gentleman he started (after stuttering for no joke 15 seconds) that the whitish yellow line was on the sweater before it came in. He said he himself had seen the line. I told him this is untrue and the gentleman proceeded to argue with me going as far as calling me a liar. The gentleman was rude, angry and said he would do nothing to take care of the situation in a loud rude tone. The sweater was a gift and very important to me (hence why i would take it to the dry cleaners and not clean it myself).
If you care about your clothes I highly recommend staying away from Italy Cleaners. They will take no responsibility and are careless as well as rude.

0
★☆☆☆☆

I had the most horrific experience and highly recommend staying away from this place. The first warning should have been the pathetic hand written sign on regular computer paper stating not responsible for damages to clothes. I brought in a black sweater to be cleaned (as well as other clothes). It was the first time this sweater had ever been washed as I had gotten it a month earlier. A few days later i pulled the sweater out of the plastic, put it on and looked at in the mirror and to be dismay saw a big white spotty line on its shoulder. It looked like bleach (or another cleaning product) had been accidentaly poured on my sweater.
I had called the cleaners and a gentleman told me to bring it in. After bringing it in and showing the gentleman he started (after stuttering for no joke 15 seconds) that the whitish yellow line was on the sweater before it came in. He said he himself had seen the line. I told him this is untrue and the gentleman proceeded to argue with me going as far as calling me a liar. The gentleman was rude, angry and said he would do nothing to take care of the situation in a loud rude tone. The sweater was a gift and very important to me (hence why i would take it to the dry cleaners and not clean it myself).
If you care about your clothes I highly recommend staying away from Italy Cleaners. They will take no responsibility and are careless as well as rude.

Cons: Ruined clothes

 

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