Liberty Dry Cleaners & Laundry

★★★☆☆
  • 10814 Jefferson Blvd Ste J

    Culver City, CA 90230

    Map & Directions
  • 310-836-1884

About Liberty Dry Cleaners & Laundry

Hours
Sat 8am-6pm

Personal Services

Personal Services
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3.0 5
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Terrible Service, shrunk one of my sweaters and stretched out the faded the other. Didn't even apologize! Did not correct the situation to my satisfactioin and will never go back there again.

1
★☆☆☆☆

Terrible Service, shrunk one of my sweaters and stretched out the faded the other. Didn't even apologize! Did not correct the situation to my satisfactioin and will never go back there again.

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I tried this place out because of the great reviews here, but I am very disappointed. The owner took in my sweater which had stains. When I picked up the sweater, he was there again and said nothing about the stains not coming out. I paid for the work, and he went back to what he was doing before I came in. I unwrapped the plastic, and saw the stains were still there. I asked him to take a look at them and he acted like he had no clue about them. He was the only worker I saw both the times I went in there, and it surprised me that he wouldn't know about something like this. He offered to try again - I haven't been back yet - but already I am turned off - he needs to know about the stains that come in and out of his store to win my approval. These were huge stains. He should have seen them. I told him I was trying his dry cleaning out for the first time, and I have lots of cleaning to do if I was satisfied. I guess that was not good enough incentive to do a decent job.

1
★☆☆☆☆

I tried this place out because of the great reviews here, but I am very disappointed. The owner took in my sweater which had stains. When I picked up the sweater, he was there again and said nothing about the stains not coming out. I paid for the work, and he went back to what he was doing before I came in. I unwrapped the plastic, and saw the stains were still there. I asked him to take a look at them and he acted like he had no clue about them. He was the only worker I saw both the times I went in there, and it surprised me that he wouldn't know about something like this. He offered to try again - I haven't been back yet - but already I am turned off - he needs to know about the stains that come in and out of his store to win my approval. These were huge stains. He should have seen them. I told him I was trying his dry cleaning out for the first time, and I have lots of cleaning to do if I was satisfied. I guess that was not good enough incentive to do a decent job.

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.

this place is the best. great professional work in dry cleaning, laundry, leather cleaning and alterations. also very friendly service, make me feel part of a family. great prices and great turn around time. In addition discount cards for free, and take coupons from competitors. And when they see me coming the come out to help me Carry my stuff into the store as well as carry my order to my car, how many places you know of do that these days I have lived in LA for 20+yrs, and I can say that they are the simply the best. family owned. love you guys. and thank you for great service.

PROS: family owned, great service, great prices and discounts, warm and friendly.
CONS: maybe parking at times, but there parking in back. and can use back door

5
★★★★★

this place is the best. great professional work in dry cleaning, laundry, leather cleaning and alterations. also very friendly service, make me feel part of a family. great prices and great turn around time. In addition discount cards for free, and take coupons from competitors. And when they see me coming the come out to help me Carry my stuff into the store as well as carry my order to my car, how many places you know of do that these days I have lived in LA for 20+yrs, and I can say that they are the simply the best. family owned. love you guys. and thank you for great service.

PROS: family owned, great service, great prices and discounts, warm and friendly.
CONS: maybe parking at times, but there parking in back. and can use back door

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.

We found a less expensive cleaner (Prime Cleaners), but the servicing at Liberty
is still unparalled. The seamstress is very good at alterations, which is
why I still go there from time to time. My partner goes to Prime though,
as the prices are less, even though they don't use heavy starch, which
she prefers.

PROS: very good customer service
CONS: parking can be a challenge in this area, especially on weekends

4
★★★★☆

We found a less expensive cleaner (Prime Cleaners), but the servicing at Liberty
is still unparalled. The seamstress is very good at alterations, which is
why I still go there from time to time. My partner goes to Prime though,
as the prices are less, even though they don't use heavy starch, which
she prefers.

PROS: very good customer service
CONS: parking can be a challenge in this area, especially on weekends

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.

Very friendly, small establishment. Excellent prices (they accept competitor's coupons), and quick turn-around time. Personalized service makes this place seem like it belongs in a small town.

4
★★★★☆

Very friendly, small establishment. Excellent prices (they accept competitor's coupons), and quick turn-around time. Personalized service makes this place seem like it belongs in a small town.

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