Don's Mobile Glass

★★★★☆
  • 1313 Scenic Dr

    Modesto, CA 95355

    Map & Directions
  • 209-526-9100

About Don's Mobile Glass

Categories
  • Glass Work
  • Auto Glass
Hours
M-F 7am-5:30pm, Sa 8am-4pm, Su Closed
Special Offer
Call Today!
Emails
  • info@donsmobileglass.com
Payment Options
  • American Express
  • Discover
  • Visa
  • Cash
  • MasterCard

Home Construction & Remodeling

Home Construction & Remodeling
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Products and Services
    3.6667 3
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    .

    I had my front windshield repaired about 6 months ago, great job on that. I had the same windshield replaced last month after a truck kicked up a rock on the freeway. These are good people, been around since the 60's. I've never had or heard anything negative about their work, staff or quality. I usually don't write reviews but I have seen that Jean M. negative review cut and pasted on a few different sites so I just wanted to respond and give you the other side. I'm in business myself and I wish I could say that everything is always perfect in the world of tires but the fact remains that sometimes things do go wrong; but when they do I promise you that like Don's, I do my best to resolve with as little of an inconvenience to the customer as possible. \r\n\r\nGood Job Don's and keep up the good work! Do you guys still have that bird in the office down there on H Street? The name was Eagle I think?\r\n

    2
    ★★★★★

    I had my front windshield repaired about 6 months ago, great job on that. I had the same windshield replaced last month after a truck kicked up a rock on the freeway. These are good people, been around since the 60's. I've never had or heard anything negative about their work, staff or quality. I usually don't write reviews but I have seen that Jean M. negative review cut and pasted on a few different sites so I just wanted to respond and give you the other side. I'm in business myself and I wish I could say that everything is always perfect in the world of tires but the fact remains that sometimes things do go wrong; but when they do I promise you that like Don's, I do my best to resolve with as little of an inconvenience to the customer as possible. \r\n\r\nGood Job Don's and keep up the good work! Do you guys still have that bird in the office down there on H Street? The name was Eagle I think?\r\n

    Pros: Quick, Professional, Courteous, Quality

    .

    I strongly disagree with Jean M??s review of Don??s Mobile Glass and have had nothing but positive experiences with them since moving to Modesto over 20 years ago. It would appear that she has patronized 168 businesses in Modesto and has had the time to review each; I wonder though if these experiences were her own or just based on another persons experience that she heard about, as is the case with her daughter and DMG. I question this because I feel that strongly about the service DMG has given me over the years, not to mention the very strong community support and presence Don??s is known for.

    In the past 20 years I have used Don??s for three windshield replacements, two rock chip repairs, sunscreens, a shower door that complimented our bathroom remodel project nicely, one broken bedroom window from a stray baseball, and for the only and last glass cleaner I will ever purchase!

    Each time I have found their staff; including the CSR??s, the technician??s, the management, etc. to be kind, courteous and extremely knowledgeable with regards to the products and services they sell. These people really care about their image and how it is projected to their customers. Sure there have been a few very minor issues but nothing that would deter me from returning and/or recommending to my friends and family, a flawless record for repeat business would almost be impossible to attain but let me tell you how they handle a problem. On the second windshield I had replaced approx. 7 years ago I returned the comment card with a brief comment about some glass that was left behind on my driveway; it was really no big deal but nonetheless some broken glass was left in front of my home. I received a phone call one week later from Don himself, he gave his personal apology and offered to send someone to my home that day if I still needed the glass to be cleaned. I declined as it was a week later, but I thanked him for caring enough to call and offer. I thought that would be the end but it was not. About a week later I received a care package in the mail, again from Don himself. In it was notepads, a ruler, a screwdriver, a free car wash coupon, a $5 Starbucks gift card and other misc. DMG knickknacks.

    These people are a local business, a staple in the community and they care deeply. I had the privilege of meeting Don at concert in the park a few years later and I thanked him for the package and for caring as much as he did.

    So if you??re looking for any type of glass replacement look no further; use Don??s Mobile Glass and you won??t regret it!

    Pete

    5
    ★★★★★

    I strongly disagree with Jean M??s review of Don??s Mobile Glass and have had nothing but positive experiences with them since moving to Modesto over 20 years ago. It would appear that she has patronized 168 businesses in Modesto and has had the time to review each; I wonder though if these experiences were her own or just based on another persons experience that she heard about, as is the case with her daughter and DMG. I question this because I feel that strongly about the service DMG has given me over the years, not to mention the very strong community support and presence Don??s is known for.

    In the past 20 years I have used Don??s for three windshield replacements, two rock chip repairs, sunscreens, a shower door that complimented our bathroom remodel project nicely, one broken bedroom window from a stray baseball, and for the only and last glass cleaner I will ever purchase!

    Each time I have found their staff; including the CSR??s, the technician??s, the management, etc. to be kind, courteous and extremely knowledgeable with regards to the products and services they sell. These people really care about their image and how it is projected to their customers. Sure there have been a few very minor issues but nothing that would deter me from returning and/or recommending to my friends and family, a flawless record for repeat business would almost be impossible to attain but let me tell you how they handle a problem. On the second windshield I had replaced approx. 7 years ago I returned the comment card with a brief comment about some glass that was left behind on my driveway; it was really no big deal but nonetheless some broken glass was left in front of my home. I received a phone call one week later from Don himself, he gave his personal apology and offered to send someone to my home that day if I still needed the glass to be cleaned. I declined as it was a week later, but I thanked him for caring enough to call and offer. I thought that would be the end but it was not. About a week later I received a care package in the mail, again from Don himself. In it was notepads, a ruler, a screwdriver, a free car wash coupon, a $5 Starbucks gift card and other misc. DMG knickknacks.

    These people are a local business, a staple in the community and they care deeply. I had the privilege of meeting Don at concert in the park a few years later and I thanked him for the package and for caring as much as he did.

    So if you??re looking for any type of glass replacement look no further; use Don??s Mobile Glass and you won??t regret it!

    Pete

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    .

    Dons Mobile Glass has been in the community for a long time. They used to do good work. However, I no longer recommend them because of my last experience with them. My daughter had to have a window on her car replaced because of vandalism. They did the work but the window kept sliding out of the frame and they could not tint the window. When we tried to have them fix the window they said it was not their problem and were quite rude. They said if I wanted to bring the car back, they would charge $80 to determine if it was their problem. If they determined it was not, they would keep the $80. I went elsewhere and had to replace the armature on the window which they should have noticed had a problem when they did their work.

    1
    ★☆☆☆☆

    Dons Mobile Glass has been in the community for a long time. They used to do good work. However, I no longer recommend them because of my last experience with them. My daughter had to have a window on her car replaced because of vandalism. They did the work but the window kept sliding out of the frame and they could not tint the window. When we tried to have them fix the window they said it was not their problem and were quite rude. They said if I wanted to bring the car back, they would charge $80 to determine if it was their problem. If they determined it was not, they would keep the $80. I went elsewhere and had to replace the armature on the window which they should have noticed had a problem when they did their work.

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    0 out of 1 people found this review helpful.

    Message from Don's Mobile Glass

    Don's Mobile Glass is your hometown full service glass shop that specializes in all things glass. Come to Don's for your Auto, Home, and Business glass needs. With over 56 years in the Central Valley, we have craftsman level commercial and residential glaziers and expert auto technicians. Come see us at any of our stores in Modesto, Manteca, Turlock and Merced, or we will come to you via our mobile service. Home Window Replacement, Sliders, Windshield Repair, Windshield Replacement, Power Door Windows, Screens, Bathroom Glass, and more!

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