I brought an Audi A4 to them for a simple smog check and when the check engine light bulb did not light up while starting the car, they wanted nothing to do with me or the car. They refused to check the light bulb, and were discourteous from there out.
Maybe they are affraid of Audis, or maybe they lack a good business ethic. John is inarticulate and rude and so is his father (who also works there). When I fixed the problem (the bulb was loose=5min) and called to re-schedule John offered a date that did not work for me and then deliberately hung up without trying to reschedule another appointment. Throughout my interactions with them, I was polite, understanding and even accommodating. I can not say the same for them.
This is a dingy, dirty shop. There is no waiting room.
PROS: ...good location
CONS: Unfriendly, unwilling to help with simple troubleshooting process and rude
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