Claim Jumper Restaurants

★★★☆☆
  • 5500 Grossmont Center Drive

    La Mesa, CA 91942

    Map & Directions
  • 619-469-3927

About Claim Jumper Restaurants

Categories
  • Restaurants
  • Traditional American Restaurants
  • Steakhouse Restaurants
  • Bars & Pubs
Details
  • Romantic Nightlife
  • $$
  • Business Dining
  • Family-Friendly Dining
  • Group Dining
  • Happy Hour
Hours
M-Th 11am-9:30pm, F-Sa 11am-10:30pm, Su 10am-9:30pm
Special Offer
View Our Menu
Emails
  • cjlm@ldry.com
Year Established
  • 1977
Keywords
  • American
  • Restaurant
  • Steak
  • Seafood
  • Brunch
  • Happy Hour
Products
  • Tri Tip Dip
  • Fish Tacos
  • Filet Oscar
  • Shrimp Fresca Pasta
  • Chocolate Motherlode Cake
Specialties
  • Black Tie Chicken Pasta
  • Widow Maker Burger
  • Three Cheese Potatocakes
  • Chinese Chicken Salad
  • Hearth Baked Pizza and Calzones
  • Country Fried Steak
  • Chicken Pot Pie
  • Ore Cart
  • Roasted Tri-Tip
  • Rotisserie Chicken
  • Steak and Shrimp
  • Vegetarian Selections
  • Gluten-Free Selections
  • Chocolate Motherlode Cake
  • Cream Cheese Pie
Payment Options
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Check
  • Cash
  • Diners Club
Services
  • Catering
  • Private Parties

Food

Food
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.

I spoke to "Chris?, the manager of the 5500 Grossmont Center Dr. location, asking him if he could offer, my allergy ridden daughter, a menu with the outlined allergens when she went in for a birthday lunch she was to attend. Other chain restaurants offer this with no problem i.e. Marie calendars, Coco??s, Red Robin and even Denny's. He offered his assistance from the 8 hour class Claim jumper required him to take. Not acceptable! I told him that for a life-or-death allergy to eggs, nuts and fish, going on blind faith of his class was not an option. I feel Claim jumper is remiss in their responsibility to protect the anaphylactic patrons. For crying out loud, McDonalds offers the list! Claim Jumpers, a list such as this would only bring in more revenue. There ought to be a LAW! Shame on you!

0
★☆☆☆☆

I spoke to "Chris?, the manager of the 5500 Grossmont Center Dr. location, asking him if he could offer, my allergy ridden daughter, a menu with the outlined allergens when she went in for a birthday lunch she was to attend. Other chain restaurants offer this with no problem i.e. Marie calendars, Coco??s, Red Robin and even Denny's. He offered his assistance from the 8 hour class Claim jumper required him to take. Not acceptable! I told him that for a life-or-death allergy to eggs, nuts and fish, going on blind faith of his class was not an option. I feel Claim jumper is remiss in their responsibility to protect the anaphylactic patrons. For crying out loud, McDonalds offers the list! Claim Jumpers, a list such as this would only bring in more revenue. There ought to be a LAW! Shame on you!

Pros: Polite

Cons: NO ALLERGY LIST AVAILABLE

.

The best skinny fries and ribs for an affordable price. I recommend this place if you don't want to waste too much money on food. Claim Jumpers also has the best service. You don't have to wait long for a waitress to serve you.

4
★★★★☆

The best skinny fries and ribs for an affordable price. I recommend this place if you don't want to waste too much money on food. Claim Jumpers also has the best service. You don't have to wait long for a waitress to serve you.

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.

The food is really good and although it may seem over priced, the portions are worth it. I always end up leaving with leftovers for days. Their service is great. I am always in and out of there in an hour. The bar has a really good happy hour.

4
★★★★☆

The food is really good and although it may seem over priced, the portions are worth it. I always end up leaving with leftovers for days. Their service is great. I am always in and out of there in an hour. The bar has a really good happy hour.

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.

The food is very good, but it is definitely over priced. The first time I went, the bill came out to be close to $150 for two people after the tip... yes, we had a couple of drinks, but nothing too crazy. The second time, it was much cheaper, but only because I was watching the prices, but even then, it came out to $75 including a tip.

I had the prime rib the first time... which was very good, but again, I could go to other places and get the same thing for half the price, so not really worth it in my opinion.

The service is very good as well.

3
★★★☆☆

The food is very good, but it is definitely over priced. The first time I went, the bill came out to be close to $150 for two people after the tip... yes, we had a couple of drinks, but nothing too crazy. The second time, it was much cheaper, but only because I was watching the prices, but even then, it came out to $75 including a tip.

I had the prime rib the first time... which was very good, but again, I could go to other places and get the same thing for half the price, so not really worth it in my opinion.

The service is very good as well.

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.

I'm going with 3 stars because (1) they have a good chicken fried steak, (2) while you wait for a table beepers are provided and you can visit the bar in back with the beeper in hand and (3) the decor is rustic.

The Claim Jumper staff needs some serious training. Mostly it is an attitude problem but it's spilling over into poor service. Claim Jumper management should remind them of these things:
(1) Greet me as I enter the restaurant: you need to smile and actually be pleased to see a paying customer.
(2) Grooming: wear clean wrinkle-free modest clothes.
(3) Wear your name badge, say your name clearly and honestly make me comfortable.
(4) "I'll be your server tonight." Smile. Let your face tell me you are happy to be an employee and offering me service.
(5) Be sure I have napkins, silverware and a menu.
(6) "Can I get you something to drink while you look over the menu?" Take the drink order and then get the drinks to the table QUICKLY.
(7) Help me with the ordering process, smile, repeat back the order and put the order into the kitchen immediately.
(8) Deliver the orders to the right person.
(9) Be alert and available.
(10) Don't draw hearts on the bill; smile when you present it.
(11) Tell me THANK YOU and mean it!
(12) Thank me for coming as I leave.

1
★★★☆☆

I'm going with 3 stars because (1) they have a good chicken fried steak, (2) while you wait for a table beepers are provided and you can visit the bar in back with the beeper in hand and (3) the decor is rustic.

The Claim Jumper staff needs some serious training. Mostly it is an attitude problem but it's spilling over into poor service. Claim Jumper management should remind them of these things:
(1) Greet me as I enter the restaurant: you need to smile and actually be pleased to see a paying customer.
(2) Grooming: wear clean wrinkle-free modest clothes.
(3) Wear your name badge, say your name clearly and honestly make me comfortable.
(4) "I'll be your server tonight." Smile. Let your face tell me you are happy to be an employee and offering me service.
(5) Be sure I have napkins, silverware and a menu.
(6) "Can I get you something to drink while you look over the menu?" Take the drink order and then get the drinks to the table QUICKLY.
(7) Help me with the ordering process, smile, repeat back the order and put the order into the kitchen immediately.
(8) Deliver the orders to the right person.
(9) Be alert and available.
(10) Don't draw hearts on the bill; smile when you present it.
(11) Tell me THANK YOU and mean it!
(12) Thank me for coming as I leave.

Pros: Line out the door popular, large portions with take home boxes

Cons: Service indifferent

.

Really large portions, ex-large deserts! You will be given a beeper for your turn. We hung out at the bar....

1
★★★☆☆

Really large portions, ex-large deserts! You will be given a beeper for your turn. We hung out at the bar....

Pros: good food, good deserts

Cons: parking

.

Claim jumper's is fantastic, I go there every once and a while and have had a great experience each time. Like the Previous Review stated The prices are relatively cheap. The staff is friendly and are quite knowledgable about the food and the portions... oh the portions are just huge. If you don't go home with a doggy bag then you definately get an applause from me my friend.

PROS: Lots of fun, Fun staff
CONS:

4
★★★★☆

Claim jumper's is fantastic, I go there every once and a while and have had a great experience each time. Like the Previous Review stated The prices are relatively cheap. The staff is friendly and are quite knowledgable about the food and the portions... oh the portions are just huge. If you don't go home with a doggy bag then you definately get an applause from me my friend.

PROS: Lots of fun, Fun staff
CONS:

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.

Claim Jumper was new to me, I had never heard of it. MY husband just raved about this place and after going I can see why. The atmosphere is really fun. There is lots to look at if you have kids. It's fast paced. The servers are all really nice. They are quick to give you sugguestions if the menu is too overwhelming - cause there is alot to pick from!!! The prices are reasonable. The menu has a large variety. The portions are HUGE! The plates are bigger than you can imagine. Everything is very delicious. It's home cooking, comfort food. Everyone leaves with a smile. This place is highly recommended.

4
★★★★☆

Claim Jumper was new to me, I had never heard of it. MY husband just raved about this place and after going I can see why. The atmosphere is really fun. There is lots to look at if you have kids. It's fast paced. The servers are all really nice. They are quick to give you sugguestions if the menu is too overwhelming - cause there is alot to pick from!!! The prices are reasonable. The menu has a large variety. The portions are HUGE! The plates are bigger than you can imagine. Everything is very delicious. It's home cooking, comfort food. Everyone leaves with a smile. This place is highly recommended.

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Message from Claim Jumper Restaurants

Famous for food crafted with the best ingredients and an atmosphere that makes you feel right at home, Claim Jumper offers an experience sure to satisfy everyone. The menu features a medley of homemade dishes including burgers, sandwiches, fresh-baked pot pie, specialty salads, pasta, baby back pork ribs, seafood, Certified Angus Beef®  and much more. All dressings, sauces and desserts are made in house daily including our tempting Six-Layer Chocolate Motherlode cake, featured as one of America’s "Top 5 Most Decadent Desserts" on the Food Network.

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