Big O Tires

★★★☆☆
  • 525 W. Redlands Blvd

    Redlands, CA 92373

    Cross street: Over 1200 Tire & Service Centers Nationwide!

    Map & Directions
  • 909-793-2596

About Big O Tires

Hours
Mon-Fri 7am-8pm ; Sat 7am-7pm ; Sun 9am-6pm ; Open Holidays

Automotive

Automotive
More choices in Redlands:
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Ramona Tire

12275 Heacock St Moreno Valley, CA

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American Tire Depot - Redlands

410 W Colton Ave Redlands, CA

3.4 5
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Deceiving crooks probably sums it up best. Took them 4 expensive Michelin's to mount, declined the "free" alignment inspection but when they pressed I said "OK". When they called to say I needed alignment and I declined, his response was "Really?". Guess I should have paid for the alignment, because they proceeded to ruin the balance on the new tires. Had a slight shake in my rearview mirror at low speeds and severe shake in the steering wheel at 60+. Even lost 2 miles per gallon in gas mileage. I finally had them rebalanced somewhere else (no alignment), and shake all gone. Gas mlieage back too. It was either sabotage or they don't even know how to balance a tire. Either choice, a rip off.

1
★☆☆☆☆

Deceiving crooks probably sums it up best. Took them 4 expensive Michelin's to mount, declined the "free" alignment inspection but when they pressed I said "OK". When they called to say I needed alignment and I declined, his response was "Really?". Guess I should have paid for the alignment, because they proceeded to ruin the balance on the new tires. Had a slight shake in my rearview mirror at low speeds and severe shake in the steering wheel at 60+. Even lost 2 miles per gallon in gas mileage. I finally had them rebalanced somewhere else (no alignment), and shake all gone. Gas mlieage back too. It was either sabotage or they don't even know how to balance a tire. Either choice, a rip off.

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I visited Big O tires of Redlands today for an oil change. I was super impressed with there fast efficient service and there accommodating and friendly staff! I will definitely return for my future service needs! Thanks guys!

5
★★★★★

I visited Big O tires of Redlands today for an oil change. I was super impressed with there fast efficient service and there accommodating and friendly staff! I will definitely return for my future service needs! Thanks guys!

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I went to big o tires in redlands ca. to see if i could get my tires on my truck rotated and nitrogen filled. now to set the picture, I was the manager of the big o tires in bellflower.. I know how customer service is the most important piece in growing your buissnes...
when i walked in i was acknowledged and told we will be with you in one min. i understood he was with a customer. another sales man approched me and asked if i had been helped i said no not yet. i explained that i needed a rotation and asked on wait time,i was told about an hour.couldent wait that long. asked if i could have my nitrogen topped off on my tires. as the manager i know how much nitrogen cost the store, {15.00$ per bottle} each bottle will fill about 100 cars...... when i was told to pull my truck around to have my tires filled, the managerowner walked out and said those arent our caps. i had allready explained to them i bought them at the store i managed.The manager then turned his back and walked away without even trying to see if he could help a potential customer. was told wouldent fill tires without paperwork, couldent we have called bellflower to take care of a customer. no attempts wer made to save a customer just turned and walked away.Do the math how much would it have cost to fill my tires with nitrogen? 15 cents???????????????? i would never turn away a customer for a service he has paid for............ i needed rear brakes too.... lost sale and profit not good in these economic times.
when i called the store t voice my dissapointment with my service the managerowner kept interupting me rudly with bro and dude i explained to him that i bought the yokohama tires at my store thats why the caps didnt match his. he didnt care just kept saying there is a store in realto. BIG O - SUMITOMO RUBBER CORP. SHOULD PULL THERE NAME OFF THIS BUILDING...... NOT WORTH THE BAD NAME THESE GUYS GIVE THEM....AND I WILL BE CALLING THEM DIRECTLY.....................

1
★☆☆☆☆

I went to big o tires in redlands ca. to see if i could get my tires on my truck rotated and nitrogen filled. now to set the picture, I was the manager of the big o tires in bellflower.. I know how customer service is the most important piece in growing your buissnes...
when i walked in i was acknowledged and told we will be with you in one min. i understood he was with a customer. another sales man approched me and asked if i had been helped i said no not yet. i explained that i needed a rotation and asked on wait time,i was told about an hour.couldent wait that long. asked if i could have my nitrogen topped off on my tires. as the manager i know how much nitrogen cost the store, {15.00$ per bottle} each bottle will fill about 100 cars...... when i was told to pull my truck around to have my tires filled, the managerowner walked out and said those arent our caps. i had allready explained to them i bought them at the store i managed.The manager then turned his back and walked away without even trying to see if he could help a potential customer. was told wouldent fill tires without paperwork, couldent we have called bellflower to take care of a customer. no attempts wer made to save a customer just turned and walked away.Do the math how much would it have cost to fill my tires with nitrogen? 15 cents???????????????? i would never turn away a customer for a service he has paid for............ i needed rear brakes too.... lost sale and profit not good in these economic times.
when i called the store t voice my dissapointment with my service the managerowner kept interupting me rudly with bro and dude i explained to him that i bought the yokohama tires at my store thats why the caps didnt match his. he didnt care just kept saying there is a store in realto. BIG O - SUMITOMO RUBBER CORP. SHOULD PULL THERE NAME OFF THIS BUILDING...... NOT WORTH THE BAD NAME THESE GUYS GIVE THEM....AND I WILL BE CALLING THEM DIRECTLY.....................

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1 out of 1 people found this review helpful.

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WOW- covers it. I kill tires. I have been to allmost every tire shop around. The Worst was Tireguys-a 18 yr old ESSAY spun my rear tires comming down the ramp. The horror storys come from goodyear- leaving tools on under the car as i drive away.. Justtires are a bunch of jack-off screw-up KIDS .. so it was about time i tried BIG-O. HOLY WOW.. its almost like i got a blow job too. Seriously- this place is the bees-neez when it comes to tires. Not only did he beat my quotes from other places- they were friendly, REAL, Down to earth- strait-up NO Bull-shi* guys.. They did a VERY PROFESSIONAL job. The mechanic asked me Twice to be sure i wanted the white letters faceing out as most people dont. They were cautious and SLOW while moving my car to the ramps..
i mean what else can i say? This IS the ONLY choice for anyone who cares about where they take their car...

5
★★★★★

WOW- covers it. I kill tires. I have been to allmost every tire shop around. The Worst was Tireguys-a 18 yr old ESSAY spun my rear tires comming down the ramp. The horror storys come from goodyear- leaving tools on under the car as i drive away.. Justtires are a bunch of jack-off screw-up KIDS .. so it was about time i tried BIG-O. HOLY WOW.. its almost like i got a blow job too. Seriously- this place is the bees-neez when it comes to tires. Not only did he beat my quotes from other places- they were friendly, REAL, Down to earth- strait-up NO Bull-shi* guys.. They did a VERY PROFESSIONAL job. The mechanic asked me Twice to be sure i wanted the white letters faceing out as most people dont. They were cautious and SLOW while moving my car to the ramps..
i mean what else can i say? This IS the ONLY choice for anyone who cares about where they take their car...

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0 out of 1 people found this review helpful.

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Big O is the best place in town to get tires. They have the widest variety and the best prices. It doesn't matter what your budget is they can find a tire for you. And their service department is quick. Unlike some of the other tire places in town they are never too busy to fix a flat without making you feel like they are doing you a big favor.

PROS: Easy access, fast services, low prices
CONS: Parking not so good

5
★★★★★

Big O is the best place in town to get tires. They have the widest variety and the best prices. It doesn't matter what your budget is they can find a tire for you. And their service department is quick. Unlike some of the other tire places in town they are never too busy to fix a flat without making you feel like they are doing you a big favor.

PROS: Easy access, fast services, low prices
CONS: Parking not so good

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0 out of 1 people found this review helpful.

Message from Big O Tires

The Team You Trust -- Big O Tires is the largest independent new tire and auto services operation in North America. Big O offers their complete line of branded tires & car products for passenger, light truck & RV vehicles. -- Big O Tires, Michelin, Goodyear, BF Goodrich, Yokohama, Uniroyal, Cooper, Falken, Continental, Fulda, Shell, Pennzoil, Exide, American Racing Wheels, Falken Wheels, Hankook, Nankang, General Tire

More about Big O Tires

Tires, Auto Services, Alignments, Wheels, Brake Service, Shocks & Struts, Suspension & Front End Repair, Oil & Filter Changes, Batteries, Fluid Maintenance Services, lifts, wheel bearing and other undercar services.

 

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