Courtesy Chevrolet

★★★★☆

Automotive

Automotive
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Everything was fine, Except there were dirt marks inside my cab from the tips of somebodys shoes on the door panel

3
★★★★★

Everything was fine, Except there were dirt marks inside my cab from the tips of somebodys shoes on the door panel

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I am Robert and I want to say something about my personal experience with Tony Signorelli at Courtesy Chevrolet! I inquired at courtesy Chevrolet for a new Camaro. My response came from a guy named Tony who told me that the exact car I

3
★★★★★

I am Robert and I want to say something about my personal experience with Tony Signorelli at Courtesy Chevrolet! I inquired at courtesy Chevrolet for a new Camaro. My response came from a guy named Tony who told me that the exact car I

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BEWARE !!! BEWARE !!! FRAUDULENT BUSSINESS PRACTICES !!! COURTESY CHEVROLET OF SAN JOSE, CA. ARE A THIEVES !!! AVOID DOING BUSINESS WITH THIS CORRUPT DEALERSHIP !!! I BOUGHT A VEHICLE FROM THEM 11/30/08. THEY WERE SUPPOSE TO HOLD AND NOT CASH MY PERSONAL CHECK UNTIL I DELIVER A CERTIFIED CHECK THE NEXT DAY, BUT THEY WENT AHEAD AND CASHED MY CHECK !!! I LITERALLY DOUBLE PAID FOR THIS VEHICLE !!! THE LAME GENERAL MANAGER BARRY ACTED SO OBLIVIOUS OF THE WRONGDOINGS OF HIS DEALERSHIP BUT THEY CERTAINLY HAD NOT PROBLEM TAKING DOUBLE PAYMENT FOR THIS VEHICLE !!! I HAD TO VIGOROUSLY FIGHT TO GET MY MONEY BACK FOR THE OVERPAYMENT !!! THEN, FINALLY GENERAL MANAGER BARRY ISSUED ME A FRAUDULENT CHECK WITH NO FUNDS !!! IT HAS BEEN NOTHING BUT AN AWFUL AND STRESSFUL EXPIERENCE BUYING A CAR HERE !!! SO, BEWARE !!! BEWARE !!!

0
★☆☆☆☆

BEWARE !!! BEWARE !!! FRAUDULENT BUSSINESS PRACTICES !!! COURTESY CHEVROLET OF SAN JOSE, CA. ARE A THIEVES !!! AVOID DOING BUSINESS WITH THIS CORRUPT DEALERSHIP !!! I BOUGHT A VEHICLE FROM THEM 11/30/08. THEY WERE SUPPOSE TO HOLD AND NOT CASH MY PERSONAL CHECK UNTIL I DELIVER A CERTIFIED CHECK THE NEXT DAY, BUT THEY WENT AHEAD AND CASHED MY CHECK !!! I LITERALLY DOUBLE PAID FOR THIS VEHICLE !!! THE LAME GENERAL MANAGER BARRY ACTED SO OBLIVIOUS OF THE WRONGDOINGS OF HIS DEALERSHIP BUT THEY CERTAINLY HAD NOT PROBLEM TAKING DOUBLE PAYMENT FOR THIS VEHICLE !!! I HAD TO VIGOROUSLY FIGHT TO GET MY MONEY BACK FOR THE OVERPAYMENT !!! THEN, FINALLY GENERAL MANAGER BARRY ISSUED ME A FRAUDULENT CHECK WITH NO FUNDS !!! IT HAS BEEN NOTHING BUT AN AWFUL AND STRESSFUL EXPIERENCE BUYING A CAR HERE !!! SO, BEWARE !!! BEWARE !!!

Pros: NONE !!!

Cons: CORRUPT BUSINESS PRACTICES !!!

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I have dealt with this dealership 2x. Both times they have gone the distance for me. Pulling a transmission to ease my worries (found out normal for corvette -checked vette forums too). Did put in a factory mod just to ease my mind. 2nd time questioned the lifetime about my brakes and dealership really helped out on pricing when I explained my point of view.

2
★★★★★

I have dealt with this dealership 2x. Both times they have gone the distance for me. Pulling a transmission to ease my worries (found out normal for corvette -checked vette forums too). Did put in a factory mod just to ease my mind. 2nd time questioned the lifetime about my brakes and dealership really helped out on pricing when I explained my point of view.

Pros: Nice attention to customer during sales and service. Cafeteria lobby area. Clear & prompt communications on issues

Cons: Delays in enterprise car delivery (1.5 hours) during warranty service

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If you can find a mechanic elsewhere I would suggest going else where!

I brought my Blazer in for its 30k tune up about a year ago and received the vehicle back with two of the wires that attach to the spark plugs disconnected. Thank you to the tow-truck driver that helped me to get them re-connected in a Safeway parking lot.

About a year later I took the Blazer in again to Courtsey Chevrolet for a fluid leak. They replaced my water pump gave me my vehicle back and it continued to leak the radiator fluid. So, I brought it back to them thinking they installed a flaky water pump. No, not the case. My original water pump was fine and this time they replaced a intake manifold gasket. Lets see if this really fixes the problem

The employees in the parts and service kiosks seem friendly enough but the I can't afford to continue to pay for repairs I don't need and improperly diagnosed. Because, let me tell you, these are not cheap repairs!

I've been burned by them twice now, it won't happen a thrid time.

1
★★★☆☆

If you can find a mechanic elsewhere I would suggest going else where!

I brought my Blazer in for its 30k tune up about a year ago and received the vehicle back with two of the wires that attach to the spark plugs disconnected. Thank you to the tow-truck driver that helped me to get them re-connected in a Safeway parking lot.

About a year later I took the Blazer in again to Courtsey Chevrolet for a fluid leak. They replaced my water pump gave me my vehicle back and it continued to leak the radiator fluid. So, I brought it back to them thinking they installed a flaky water pump. No, not the case. My original water pump was fine and this time they replaced a intake manifold gasket. Lets see if this really fixes the problem

The employees in the parts and service kiosks seem friendly enough but the I can't afford to continue to pay for repairs I don't need and improperly diagnosed. Because, let me tell you, these are not cheap repairs!

I've been burned by them twice now, it won't happen a thrid time.

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I had a pleasant experience when I went to buy an Aveo at this dealership. The salesman was polite, convincing and assured me of the best deal among an amazing range of cars that I wanted. The paperwork was hassle-free. Needless to mention, I left a satisfied customer in my glittering, new Aveo. This dealership is a must for all those who value quality and service.

PROS: hassle-free paperwork, wide range of chevy cars, friendly staff
CONS:

5
★★★★★

I had a pleasant experience when I went to buy an Aveo at this dealership. The salesman was polite, convincing and assured me of the best deal among an amazing range of cars that I wanted. The paperwork was hassle-free. Needless to mention, I left a satisfied customer in my glittering, new Aveo. This dealership is a must for all those who value quality and service.

PROS: hassle-free paperwork, wide range of chevy cars, friendly staff
CONS:

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My husband bought his truck here a few years ago. The salesman was a friend of his parents, so he thought he would have no problems or hassles while buying the truck. Apparently, the salesman was very disorganized, flustered, not focused on selling this truck. As we sat down for the paperwork, we were there for a good hour and a half, just "waiting for things to go through", as the salesman said.

After 2 weeks of having the new truck, it turned out to be a lemon. There were all kinds of problems with it. My husband had to rent a car (which the dealer didn't even bother asking to compensate him for) and once we got the truck back to the lot, it was just more waiting and waiting. The dealer is VERY disorganized. We waited for a good 2 or 3 hours just to get everything going AGAIN.

To top it off, the replacement truck was new, however did not have the same features as the first truck. They compensated him by footing the bill for additional features that my husband wanted.

DO NOT buy a car from this dealership! They do not know what they're doing and do not know how to handle problems!!!

1
★☆☆☆☆

My husband bought his truck here a few years ago. The salesman was a friend of his parents, so he thought he would have no problems or hassles while buying the truck. Apparently, the salesman was very disorganized, flustered, not focused on selling this truck. As we sat down for the paperwork, we were there for a good hour and a half, just "waiting for things to go through", as the salesman said.

After 2 weeks of having the new truck, it turned out to be a lemon. There were all kinds of problems with it. My husband had to rent a car (which the dealer didn't even bother asking to compensate him for) and once we got the truck back to the lot, it was just more waiting and waiting. The dealer is VERY disorganized. We waited for a good 2 or 3 hours just to get everything going AGAIN.

To top it off, the replacement truck was new, however did not have the same features as the first truck. They compensated him by footing the bill for additional features that my husband wanted.

DO NOT buy a car from this dealership! They do not know what they're doing and do not know how to handle problems!!!

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