Mill Valley Cycleworks

★★★★☆

About Mill Valley Cycleworks

Categories
  • Sporting Goods
  • Bicycle Dealers

Sports & Recreation

Sports & Recreation
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Top notch bikes and accessories, great staff and service. I have purchased several bikes for my family from this store and have received great service, both before after the purchases. They back up what they sell. There is no sales pressure whatsoever and staff is very knowledgeable. The staff takes a low key approach, so do not mistake this for being unfriendly (as is likely the case in the first review).

I have purchased bicycling items from probably 40 stores across the bay area, from Santa Cruz to Marin over the past 30 years, and Cycleworks rates at the top with my other favorites.

Owner and staff are great! I am now a loyal customer who will always go to Cycleworks first for my purchases.

2
★★★★★

Top notch bikes and accessories, great staff and service. I have purchased several bikes for my family from this store and have received great service, both before after the purchases. They back up what they sell. There is no sales pressure whatsoever and staff is very knowledgeable. The staff takes a low key approach, so do not mistake this for being unfriendly (as is likely the case in the first review).

I have purchased bicycling items from probably 40 stores across the bay area, from Santa Cruz to Marin over the past 30 years, and Cycleworks rates at the top with my other favorites.

Owner and staff are great! I am now a loyal customer who will always go to Cycleworks first for my purchases.

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While this shop has lots of great equipment for the serious bicylist, they are very unfriendly. I have been there twice, and the first time the service was marginal, the second time the person was downright rude and told me they didn't have an item that they had many of. The problem is that they are used to helping expert cyclists and for someone who is new to the sport, they are snotty and rude and very unhelpful. I was really disappointed and will not return to this store.

1
★★☆☆☆

While this shop has lots of great equipment for the serious bicylist, they are very unfriendly. I have been there twice, and the first time the service was marginal, the second time the person was downright rude and told me they didn't have an item that they had many of. The problem is that they are used to helping expert cyclists and for someone who is new to the sport, they are snotty and rude and very unhelpful. I was really disappointed and will not return to this store.

Pros: Lots of merchandise

Cons: Rude, unhelpful, snotty.

 

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