Parrot, An At&t Authorized Retailer

★★☆☆☆
Wireless | Internet | Digital TV | Home Phone
  • 121 Plaza Dr., Ste 505

    Vallejo, CA 94591

    Map & Directions
  • 707-642-8255

About Parrot, An At&t Authorized Retailer

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Communications & Utilities

Communications & Utilities
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I spent 1.5 hours with a customer service person in the store telling me how to send my defective phone back to the company and that "if I had damaged it, there was nothing that they could do." Only then did he ask me my date of purchase which is how I began the conversation. My answer "Yesterday." He then replaced my phone out of the in-store stock as per the guarantee! All he had to do was LISTEN!

2
★★☆☆☆

I spent 1.5 hours with a customer service person in the store telling me how to send my defective phone back to the company and that "if I had damaged it, there was nothing that they could do." Only then did he ask me my date of purchase which is how I began the conversation. My answer "Yesterday." He then replaced my phone out of the in-store stock as per the guarantee! All he had to do was LISTEN!

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