B Brooks Fine Flowers

★★★☆☆
  • 3212 Fillmore St

    San Francisco, CA 94123

    Map & Directions
  • 415-674-5599

About B Brooks Fine Flowers

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5 star rating? YEAH RIGHT. More like glorified FTD/Teleflora wire service company. Here is how B Brooks really works:

They have what they call "trusted member shops" in many of the US States and Canada. These are shops that they mostly have plucked from Teleflora shops that have good non-teleflora websites that showcase their work and based on Yelp reviews that have been favorable. They have a couple European affiliates who outsource orders to other parts of the world. That being said, if you want to order something for say, Manhattan, where there are many BBrooks members, your flowers will be ok. If you want to order for a less populated area where BBrooks does not have member coverage, they use what they call a "preferred cross-service" to place your order. This simply means that they place it through a Teleflora shop in that area and most commonly the closest shop to the recipient. Do not be misled by the pictures. The truth is, the flowers will be limited to what is available in that region and the style aesthetic of the closest shop in proximity to the recipient. In other words, unless you are ordering an arrangement to be delivered in a major metropolitan area, your arrangement will me no different than a standard Teleflora/FTD style arrangement. Rather than pay B Brooks INFLATED prices to send an arrangement that will likely go through a Teleflora shop anyway, it may be best to call florists in that area and place the order yourself.

B Brooks also has something called a "DIRECT BILL OPTION" - This is a fancy way of saying that "not only are there no trusted members in this area, but there are also no Teleflora shops that cover that area." In this case, B Brooks will place the order as if they were a customer, will take 20% off the total for flowers & delivery "as payment" and place the order for a much lower-valued arrangement than the customer was expecting to arrive.

In other words, say you call B Brooks and spend $100 total and you are sending to your Aunt Flo in Nowhereville, Alaska. After B Brooks shaves off their $10 service fee that applies to every order, you are leaving B Brooks $90 total to work with. B Brooks goes to place the order and finds there are no members here and no Teleflora shops that service the area. B Brooks then goes to Google Maps and finds the closest Non-Teleflora shop in that area. They place the order with a credit card less the 20%. ($18). The total amount they give the shop in Nowhere, Alaska to place the order is $72 (to include delivery). As you can see, your $100 Lush & beautiful B Brooks website-worthy arrangement quickly becomes nothing more than a standard/compact tableside arrangment.

So think, why are you using B Brooks to do what you can do yourself? If you had just Googled florists in Nowhereville, Alaska by yourself in the first place and called the shop directly to place your order, Aunt Flo would be receiving a $90 arrangement plus maybe $10 delivery maximum. Now, because you have put your order in the hands of B Brooks' office, your $100 was quickly chiseled down to a $62 arrangement plus $10 delivery, in most cases without you even knowing.

INFORM YOURSELF. If you are internet savvy, there is no reason you can't do the networking independently and get the best value possible out of your buck.

B Brooks is nothing but a typical wire service company that marginally more reliable than FTD. This is simply because they do have members in certain areas that do outstanding work. But the customer needs to know that the pictures they display on their website are a showcase of their member shop designers' absolute best work. This is not typical for most areas of the US and internationally (except highly populated areas) and it is highly unlikely that your arrangement will be anywhere close to meeting your expectations.

1
★☆☆☆☆

5 star rating? YEAH RIGHT. More like glorified FTD/Teleflora wire service company. Here is how B Brooks really works:

They have what they call "trusted member shops" in many of the US States and Canada. These are shops that they mostly have plucked from Teleflora shops that have good non-teleflora websites that showcase their work and based on Yelp reviews that have been favorable. They have a couple European affiliates who outsource orders to other parts of the world. That being said, if you want to order something for say, Manhattan, where there are many BBrooks members, your flowers will be ok. If you want to order for a less populated area where BBrooks does not have member coverage, they use what they call a "preferred cross-service" to place your order. This simply means that they place it through a Teleflora shop in that area and most commonly the closest shop to the recipient. Do not be misled by the pictures. The truth is, the flowers will be limited to what is available in that region and the style aesthetic of the closest shop in proximity to the recipient. In other words, unless you are ordering an arrangement to be delivered in a major metropolitan area, your arrangement will me no different than a standard Teleflora/FTD style arrangement. Rather than pay B Brooks INFLATED prices to send an arrangement that will likely go through a Teleflora shop anyway, it may be best to call florists in that area and place the order yourself.

B Brooks also has something called a "DIRECT BILL OPTION" - This is a fancy way of saying that "not only are there no trusted members in this area, but there are also no Teleflora shops that cover that area." In this case, B Brooks will place the order as if they were a customer, will take 20% off the total for flowers & delivery "as payment" and place the order for a much lower-valued arrangement than the customer was expecting to arrive.

In other words, say you call B Brooks and spend $100 total and you are sending to your Aunt Flo in Nowhereville, Alaska. After B Brooks shaves off their $10 service fee that applies to every order, you are leaving B Brooks $90 total to work with. B Brooks goes to place the order and finds there are no members here and no Teleflora shops that service the area. B Brooks then goes to Google Maps and finds the closest Non-Teleflora shop in that area. They place the order with a credit card less the 20%. ($18). The total amount they give the shop in Nowhere, Alaska to place the order is $72 (to include delivery). As you can see, your $100 Lush & beautiful B Brooks website-worthy arrangement quickly becomes nothing more than a standard/compact tableside arrangment.

So think, why are you using B Brooks to do what you can do yourself? If you had just Googled florists in Nowhereville, Alaska by yourself in the first place and called the shop directly to place your order, Aunt Flo would be receiving a $90 arrangement plus maybe $10 delivery maximum. Now, because you have put your order in the hands of B Brooks' office, your $100 was quickly chiseled down to a $62 arrangement plus $10 delivery, in most cases without you even knowing.

INFORM YOURSELF. If you are internet savvy, there is no reason you can't do the networking independently and get the best value possible out of your buck.

B Brooks is nothing but a typical wire service company that marginally more reliable than FTD. This is simply because they do have members in certain areas that do outstanding work. But the customer needs to know that the pictures they display on their website are a showcase of their member shop designers' absolute best work. This is not typical for most areas of the US and internationally (except highly populated areas) and it is highly unlikely that your arrangement will be anywhere close to meeting your expectations.

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.

Would not smell as sweet if you sent through teleflora. This is the antithesis of FTD and all those other horrible floral services. Every arrangement I've sent has been beautiful. My dad just sent me flowers for my birthday, and they were georgous! Roses, orchids, hydrangea, and not a carnation in sight.

The only time I've had trouble using their service is when I sent flowers to my Aunt in Rhode Island and never heard anything from her. So, I called and asked to see if the flowers were delivered, and the girl was very nice and polite, and called me back in a timely manner to say that the arrangement had been delivered. I called my Aunt, and she said the flowers were beautiful, but she was just too busy to call and thank me! Go figure.

2
★★★★★

Would not smell as sweet if you sent through teleflora. This is the antithesis of FTD and all those other horrible floral services. Every arrangement I've sent has been beautiful. My dad just sent me flowers for my birthday, and they were georgous! Roses, orchids, hydrangea, and not a carnation in sight.

The only time I've had trouble using their service is when I sent flowers to my Aunt in Rhode Island and never heard anything from her. So, I called and asked to see if the flowers were delivered, and the girl was very nice and polite, and called me back in a timely manner to say that the arrangement had been delivered. I called my Aunt, and she said the flowers were beautiful, but she was just too busy to call and thank me! Go figure.

Pros: High Quality, friendly service, beautiful arrangements

Cons: More expensive but worth it

.

Their web site is beautiful and they always arrange for the best local shops to deliver the most beautiful flowers - anywhere! I have family and friends all over the map and these guys make me look SOOOoOoOoo good. I even called them for centerpeices that I needed for a local dinner party and they took care of everything! Flower rock stars - for sure. Very knowledgable and super friendly.

2
★★★★★

Their web site is beautiful and they always arrange for the best local shops to deliver the most beautiful flowers - anywhere! I have family and friends all over the map and these guys make me look SOOOoOoOoo good. I even called them for centerpeices that I needed for a local dinner party and they took care of everything! Flower rock stars - for sure. Very knowledgable and super friendly.

.

We ordered flowers for a relative out of town who was less than impressed about the flowers she received after we spent over $100 for a bouquet. As someone who orders flowers on the regular, i was interested after seeing their website. It is all a farce! When I called to express my displeasure, the first person who dealt with my request was very nice, promising to get back to me and arrange to have another arrangement sent-when they called back it was a different story- The manager/owner or whatever was incredibly rude-refusing to send a new arrangement and or refund any part of my money, saying that since i called over 5days after the original delivery, saying that they had to see the flowers in order to understand our complaint. my point is this-they advertise their service as being better than the local ftd and more unique, which validates their higher prices-they are none of the above. Save your money and order from somewhere else-i will NEVER use them again and will make sure everyone I know does the same.

0
★☆☆☆☆

We ordered flowers for a relative out of town who was less than impressed about the flowers she received after we spent over $100 for a bouquet. As someone who orders flowers on the regular, i was interested after seeing their website. It is all a farce! When I called to express my displeasure, the first person who dealt with my request was very nice, promising to get back to me and arrange to have another arrangement sent-when they called back it was a different story- The manager/owner or whatever was incredibly rude-refusing to send a new arrangement and or refund any part of my money, saying that since i called over 5days after the original delivery, saying that they had to see the flowers in order to understand our complaint. my point is this-they advertise their service as being better than the local ftd and more unique, which validates their higher prices-they are none of the above. Save your money and order from somewhere else-i will NEVER use them again and will make sure everyone I know does the same.

Message from B Brooks Fine Flowers

B Brooks Fine Flowers is a consortium of like-minded florists who joined together to provide their customers with long distance sources for premium flowers and couture arrangements.

Our blog is at www.fineflowers.com and our commerce site is www.bbrooks.com. We have a password protected site for b2b member florists for them to transact business between themselves.

More about B Brooks Fine Flowers

To order phone 888-346-3356 or visit www.bbrooks.com

 

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