Magnolia Audio Video

★★★★★
  • 180 University Ave

    Palo Alto, CA 94301

    Map & Directions
  • 650-838-0547

About Magnolia Audio Video

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  • Consumer Electronics Stores

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Every step of the way in our TV system purchase the staff of Magnolia was amazingly knowledgeable and pleasant. We were fortunate to be helped by Thao when we came into the store and she helped us decide what TV to purchase, being very patient as we considered the alternatives. The guys who came to install it (forgot their names...) and then Ben who programmed it were all technically sharp and I totally trusted them in our house. Thao and Alberto came over, above and beyond the call of duty, after we had a Comcast box added to a system that Magnolia had configured for the previous owner of our house when the sound for the DVD was not working. And, on top of that, they diagnosed a configuration issue that was preventing me from completing the guided setup on my TiVo. They methodically narrowed down the issues and at no point were going to give up. I'm 5 thumbs up for the team and products at Magnolia!

5
★★★★★

Every step of the way in our TV system purchase the staff of Magnolia was amazingly knowledgeable and pleasant. We were fortunate to be helped by Thao when we came into the store and she helped us decide what TV to purchase, being very patient as we considered the alternatives. The guys who came to install it (forgot their names...) and then Ben who programmed it were all technically sharp and I totally trusted them in our house. Thao and Alberto came over, above and beyond the call of duty, after we had a Comcast box added to a system that Magnolia had configured for the previous owner of our house when the sound for the DVD was not working. And, on top of that, they diagnosed a configuration issue that was preventing me from completing the guided setup on my TiVo. They methodically narrowed down the issues and at no point were going to give up. I'm 5 thumbs up for the team and products at Magnolia!

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my wife and i recently moved into a new house and want to upgrade our a/v equipment. we met thao at magnolia in palo alto. she helped put together a set of recommendations based on our description of our needs and our budget. she was attentive, responsive, and always friendly. the installation and after sales service has been fantastic. i would highly recommend her and the store.

PROS: service, service, service
CONS: not the cheapest equipment

5
★★★★★

my wife and i recently moved into a new house and want to upgrade our a/v equipment. we met thao at magnolia in palo alto. she helped put together a set of recommendations based on our description of our needs and our budget. she was attentive, responsive, and always friendly. the installation and after sales service has been fantastic. i would highly recommend her and the store.

PROS: service, service, service
CONS: not the cheapest equipment

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We purchased our home entertainment system from Magnolia a couple years ago. We had problems with the large flat screen TV almost from the beginning. After several rounds of attempts to repair it, Magnolia sent us a brand new replacement of a better quality. Since our old stand didn't fit the new unit, they even threw in a new, fairly expensive stand. Although it was frustrating dealing with a pricey TV that didn't perform as expected. the folks at Magnolia really did their best to resolve the issue for us.

4
★★★★☆

We purchased our home entertainment system from Magnolia a couple years ago. We had problems with the large flat screen TV almost from the beginning. After several rounds of attempts to repair it, Magnolia sent us a brand new replacement of a better quality. Since our old stand didn't fit the new unit, they even threw in a new, fairly expensive stand. Although it was frustrating dealing with a pricey TV that didn't perform as expected. the folks at Magnolia really did their best to resolve the issue for us.

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We recently had our old Replay TV recorder die--a sad occassion. In replacing it, we didn't get much help from any of the typical elctronic stores. Magnolia was the only one who knew what would work. We ended up replacing both of our DSS and DVR systems (2 boxes in 2 different setups) with a single box for each TV at the low cost of only $50 per TV. We will definitley go back when we're ready to upgrade to plasma TV's.

4
★★★★☆

We recently had our old Replay TV recorder die--a sad occassion. In replacing it, we didn't get much help from any of the typical elctronic stores. Magnolia was the only one who knew what would work. We ended up replacing both of our DSS and DVR systems (2 boxes in 2 different setups) with a single box for each TV at the low cost of only $50 per TV. We will definitley go back when we're ready to upgrade to plasma TV's.

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I recently bought two Pioneer plasma TVs, HD Tivos, and surround sound speakers from Magnolia Audio Video in Palo Alto. Reza Moodi, the store manager, helped me in planning my systems and making my decisions. Magnolia also handled the installation, including mounting the displays on articulating arms, all the wiring, and programming a universal remote control that is RF and IR. Magnolia carries a broad line of brands, mostly at the high end. All of their sales reps are highly trained and experts in audio and video. They do not use pressure sales tactics and appreciate customers that ask questions and do research. Their installation work was highest quality: well planned, precise, secure, clean. I will buy all of my serious home theater electronics from these guys, even though cheaper prices are available on the Internet.

PROS: sales people are very knowledgable and professional, installation was A+
CONS: not the lowest prices

5
★★★★★

I recently bought two Pioneer plasma TVs, HD Tivos, and surround sound speakers from Magnolia Audio Video in Palo Alto. Reza Moodi, the store manager, helped me in planning my systems and making my decisions. Magnolia also handled the installation, including mounting the displays on articulating arms, all the wiring, and programming a universal remote control that is RF and IR. Magnolia carries a broad line of brands, mostly at the high end. All of their sales reps are highly trained and experts in audio and video. They do not use pressure sales tactics and appreciate customers that ask questions and do research. Their installation work was highest quality: well planned, precise, secure, clean. I will buy all of my serious home theater electronics from these guys, even though cheaper prices are available on the Internet.

PROS: sales people are very knowledgable and professional, installation was A+
CONS: not the lowest prices

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