So, I was looking for a Honda civic si sedan, I had finally found one at this location. I was excited, right price, few miles. So we started doing the paper work. Everything seem ok. Untill I pulled out my calculator and started playing wit The numbers. Something didn't add up, their stated Apr was higher then what they told me and had on the paper. Instead of being 7.49 it was 14. I kept arguing wit Tue salesman, he seemed nervous. So he called the financial manager, and what do you knw, he kept telling me it didn't work that way and that if I couldnt afford the SI to get something else, I was shocked to hear that coming from a manager. until my salesman came clean and told me the truth. So I was happy, and then I went outside to look at the car in the sun, and man was I mad, they were trying to sell me a car that was repainted and they had done a BAD job. One of the stickers was blue while the other was white. Lol. So I told them I didn't want it and they got really mad at me. So if your trying to go here to check out their 2008 Honda civic si sedan, don't even waste your time on it.
DO NOT TAKE YOUR VEHICLE THERE UNLESS IT"S UNDER WARRANTY and then I would still be skeptical. A single mother I work with took her 2001 Honda Odessey with 33k miles in for an oil change. Basically, its a brand new Van..They recommended her to replace the timing belt and water pump along with getting the valves adjusted. They said they would give her a deal..The normal price is $2000 but they would do it for $1300, which is a lie because I called 2 other Honda dealerships that quoted me exactly $1300. They said if she didn't do this now she could ruin her engine if the timing belt broke. Frightened over the possibility and believing she was getting a deal she told them to go ahead. She then came to my desk to ask my opinion. I told her that it sounded way high and that it didn't need to be done. I told her to call back and tell them to stop the job. She couldn't reach the service guy so she left a message for him to call her immediately. He finally called 20 minutes after and told her they had already started the job and it would take $400 to put the parts back on the car. So basically 30 minutes of work would cost $400 to reverse. Thats some shop rate!! I went with her to pick up the vehicle and complain to the GM...of course he wasn't there. The service manager gave us some lame excuse that she really did get a great deal no matter what the other dealerships had quoted. He couldn't answer why it was going to cost her $400 to stop the job. I asked her to get the parts back. The timing belt barely showed any signs of wear...definately not cracking and the water pump looked brand new you could eat off it. As far as I'm concerned they hustled her out of $1300 just because she was a woman and put up a scare tactic. If you have a Mom..sister or any other female that has a Honda tell her to stay away.
Sales are ok. I truly believe we should have gotten our SUV at a better price though but there is never anything honest when it comes to sales at a car dealership. I suggest that you come prepared and stand firm on what you want before coming here so that you do not get less than what you expect. Service department is good. I've been there twice and both times I've been satisfied with their service. I like the courtesy pick up and drop off. That made it very convenient for me.
I have never get any repair done at this dealership so I have no clue about their service department. I did shop for an new accord at this place, and it seems alright to me. There are enough selection, and the price is fair enough. Well, bottom line, nothing really special about this dealership compare to other honda dealership in the area thou.
As the title states, I hate this place with a passion! Avoid at all costs! Do not ever take your car here to get repaired, unless it is a factory recall. This place sucks so much. I took my Honda Accord in because the SRS light (Airbag) was on. They took 6 hours to diagnose it (meaning 5 and a quarter hours sitting in the lot, and 15 minutes actually working on it). Then they charged me $100 to tell me my airbags weren't working. Then they said it'll cost $900 to fix it. Balogna! No thanks, I'll just use my seatbelts and drive safe. Knock on wood.