Quality Tune-Up

★★★☆☆
  • 2501 Northgate Blvd

    Sacramento, CA 95833

    Cross street: at West El Camino

    Map & Directions
  • 916-929-7172

Automotive

Automotive
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Quality Tune-Up Shops

3846 Fruitridge Rd Sacramento, CA

2.6667 3
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I have always taken my 2002 BMW 528 to Niello for service however spending $300+ for basic service got a bit old so my sister recommended Quality. Tried it last week and saved about $190! Maybe they don't offer a free loaner car but since

3
★★★★★

I have always taken my 2002 BMW 528 to Niello for service however spending $300+ for basic service got a bit old so my sister recommended Quality. Tried it last week and saved about $190! Maybe they don't offer a free loaner car but since

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I used the $19.99 oil change coupon & they scammed me. I ended up paying $60 since I needed the higher mileage oil & they DIDN"T even worn me of the higher price difference. If you go in with a $20 coupon for an oil change, you expect to pay $20 when leaving the place. Also they took out my air filter & showed me a comparison between my old & a new one. I think they should've ASKED me first if I wanted my air filter taken out. OVERALL, my first experience at this Quality Tune-up were 2 BIG THUMBS DOWN. They need to know how to better their communication with customers. Customers BEWARE get a second opinion before getting your car serviced here.

- Unsatisfied customer.

0
★☆☆☆☆

I used the $19.99 oil change coupon & they scammed me. I ended up paying $60 since I needed the higher mileage oil & they DIDN"T even worn me of the higher price difference. If you go in with a $20 coupon for an oil change, you expect to pay $20 when leaving the place. Also they took out my air filter & showed me a comparison between my old & a new one. I think they should've ASKED me first if I wanted my air filter taken out. OVERALL, my first experience at this Quality Tune-up were 2 BIG THUMBS DOWN. They need to know how to better their communication with customers. Customers BEWARE get a second opinion before getting your car serviced here.

- Unsatisfied customer.

Pros: No pros

Cons: It's the ghetto plus TERRIBLE at customer service

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I went to this shop to TRY to save money using their $19.99 oil change coupon. Instead, what ended up happening was they overcharged me for services I did not really want in the first place. I was TRICKED! They told me I should get the higher mileage oil, but I had NO idea that they would charge me $40 for oil then they took out my air filter & charged me $22 for that. I ended up spending $62 rather then the $20 I anticipated. I was so upset that they did not communicate the higher oil price UNTIL after the service was complete. I felt I was SCAMMED and they had the nerve to tell me "Have a good day!" knowing that I was upset. Overall, terrible service. They said my oil change would take 30min it didn't. It took an hr. I should've went to Walmart instead & spend the $30.

1
★☆☆☆☆

I went to this shop to TRY to save money using their $19.99 oil change coupon. Instead, what ended up happening was they overcharged me for services I did not really want in the first place. I was TRICKED! They told me I should get the higher mileage oil, but I had NO idea that they would charge me $40 for oil then they took out my air filter & charged me $22 for that. I ended up spending $62 rather then the $20 I anticipated. I was so upset that they did not communicate the higher oil price UNTIL after the service was complete. I felt I was SCAMMED and they had the nerve to tell me "Have a good day!" knowing that I was upset. Overall, terrible service. They said my oil change would take 30min it didn't. It took an hr. I should've went to Walmart instead & spend the $30.

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For all your Auto Tune-up and Diagnostic needs, Click on our site!

More about Quality Tune-Up

Smog check, oil change, tune-up, air conditioning, brakes service, cooling service, fuel injection, preventative maintenance, factory scheduled maintenance, warranty, power steering service, transmission service

 

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