Nailspa Excel

★★★☆☆

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This was my first and last visit to this nail shop. First the only reason I went was they are open until 7:30. I had a pedicure and manicure with a design on toes only. $37..wow..the basic services that you get at other salons were an up sell here. They tried to sell every possible service they could which was annoying. I had the callous remover done, though my feet weren't that bad, they did need a little attention. She was brutal with the scrubber and I had to stop her. She scrubbed me raw on my feet and laughed when I said it hurt. Having the manicure done by reaching over to the side was quite uncomfortable. To end the experience there is no fan to dry your toes or fingers and they did not help me to get my shoes on so I would not ruin my pedicure or manicure.

1
★☆☆☆☆

This was my first and last visit to this nail shop. First the only reason I went was they are open until 7:30. I had a pedicure and manicure with a design on toes only. $37..wow..the basic services that you get at other salons were an up sell here. They tried to sell every possible service they could which was annoying. I had the callous remover done, though my feet weren't that bad, they did need a little attention. She was brutal with the scrubber and I had to stop her. She scrubbed me raw on my feet and laughed when I said it hurt. Having the manicure done by reaching over to the side was quite uncomfortable. To end the experience there is no fan to dry your toes or fingers and they did not help me to get my shoes on so I would not ruin my pedicure or manicure.

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Kim is the absolute BEST when it comes to a complete pedi. I don't have to tell her what to do, she sees what needs done and does it, and does it well! I always feel relaxed when I come out of there and get so many compliments on my toes. After a few unhappy experiences in the past with others, I will wait until Kim returns (if she is on vacation) to get my pedi. I admit the decor doesn't give you that spa feeling, but close your eyes and you will sure feel it with Kim. Although I don't get my nails done that often, Lisa has always given the best manicures. For those of you who had bad experiences, you should have gone back in and complained. They would have fixed you up with someone else until you were satisfied at no extra charge!!!!!!! Ask for Kim or Lisa next time and you won't have that problem :-)

2
★★★★★

Kim is the absolute BEST when it comes to a complete pedi. I don't have to tell her what to do, she sees what needs done and does it, and does it well! I always feel relaxed when I come out of there and get so many compliments on my toes. After a few unhappy experiences in the past with others, I will wait until Kim returns (if she is on vacation) to get my pedi. I admit the decor doesn't give you that spa feeling, but close your eyes and you will sure feel it with Kim. Although I don't get my nails done that often, Lisa has always given the best manicures. For those of you who had bad experiences, you should have gone back in and complained. They would have fixed you up with someone else until you were satisfied at no extra charge!!!!!!! Ask for Kim or Lisa next time and you won't have that problem :-)

Pros: Kim is the best for Pedi, Lisa for nails

Cons: It looks run down and doesn't give you the feeling of a spa

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i just got a full set of acrylic nails at nailspa. sam did a good job and they were very pretty. although they used used files yuk and i had to argue with them over the stated price they say thirty but everything you look at is 5 dollers more gel top coat, pink with sparkles you could walk out of there spending a fortune if you dont listen carfully. also i took my six year old daughter and they kept carrying her around hugging her and kissing her. i appriciated that they thought she was pretty but you dont kiss peoples children. i dont know if i will go back or not. but bring your own files and leave your cute kids at home.

2
★★☆☆☆

i just got a full set of acrylic nails at nailspa. sam did a good job and they were very pretty. although they used used files yuk and i had to argue with them over the stated price they say thirty but everything you look at is 5 dollers more gel top coat, pink with sparkles you could walk out of there spending a fortune if you dont listen carfully. also i took my six year old daughter and they kept carrying her around hugging her and kissing her. i appriciated that they thought she was pretty but you dont kiss peoples children. i dont know if i will go back or not. but bring your own files and leave your cute kids at home.

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I agree with the fact that Cindy does an excellent job BUT she moves from place to place to place. I had her do my nails for probably sic to 8 years and during that time I would come in and she'd have left, this happened several times, sometimes she would call and tell me, another time she just disappeared. Following her was an inconvenient because it was always at least 15 minutes away from here which was ok because she did incredible work. The last straw was about 2 years ago when she decided to "open her own shop". She opened it, didn't advertise, only had herself and maybe one other person working and every week she changed her hours Instead of focusing on getting business she just decided to go work at another salon 3 days a week and the shop was left closed, no answering of phone calls so walk in's was impossible. I can't tell you the amount of times she changed my appointments at the last minute because of "personal reasons". The last time was she had cancelled my appointment (at the last minute again) so we scheduled for the next weekend. She called me Saturday at 5pm to change my Sunday appointment from 10 to 11, okay no problem. Well I went there Sunday at 11 and the shop was closed, I waited 1/2 hour, tried calling her on her cell phone (the only # you could ever reach her on) and she didn't answer. I was soooo angry and decided enough was enough. The great job she did (when she was around) was great but I outweighed the frustration. and chaos she caused me it was definitely not worth it, years of this was just too much. I left her an angry message of how this was just sooo unprofessional and how loyal I had been and this was how I was treated, I was mad. Then all of a sudden about 2 months later I get a text from her saying "I'm back at Nailspa - hope to see you there" like nothing ever happened. So if you can deal with all her ups and downs, flakiness, moving, not showing up then god bless you.

2
★★☆☆☆

I agree with the fact that Cindy does an excellent job BUT she moves from place to place to place. I had her do my nails for probably sic to 8 years and during that time I would come in and she'd have left, this happened several times, sometimes she would call and tell me, another time she just disappeared. Following her was an inconvenient because it was always at least 15 minutes away from here which was ok because she did incredible work. The last straw was about 2 years ago when she decided to "open her own shop". She opened it, didn't advertise, only had herself and maybe one other person working and every week she changed her hours Instead of focusing on getting business she just decided to go work at another salon 3 days a week and the shop was left closed, no answering of phone calls so walk in's was impossible. I can't tell you the amount of times she changed my appointments at the last minute because of "personal reasons". The last time was she had cancelled my appointment (at the last minute again) so we scheduled for the next weekend. She called me Saturday at 5pm to change my Sunday appointment from 10 to 11, okay no problem. Well I went there Sunday at 11 and the shop was closed, I waited 1/2 hour, tried calling her on her cell phone (the only # you could ever reach her on) and she didn't answer. I was soooo angry and decided enough was enough. The great job she did (when she was around) was great but I outweighed the frustration. and chaos she caused me it was definitely not worth it, years of this was just too much. I left her an angry message of how this was just sooo unprofessional and how loyal I had been and this was how I was treated, I was mad. Then all of a sudden about 2 months later I get a text from her saying "I'm back at Nailspa - hope to see you there" like nothing ever happened. So if you can deal with all her ups and downs, flakiness, moving, not showing up then god bless you.

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Cindy does an AWESOME job but she does not work here anymore. She rented her own station, call or text her for appointments only 7146039697. She is the only person I truly trust. Speaks English very fluent, as others may say. She does very excellent job waxing, and acrylic, or pedicures. She does wax and acrylic more than mani or pedis but still an incredible job. Her arent cheap but very reasonable. Give it a try! I love her, been seeing her for 2 years.

3
★★★☆☆

Cindy does an AWESOME job but she does not work here anymore. She rented her own station, call or text her for appointments only 7146039697. She is the only person I truly trust. Speaks English very fluent, as others may say. She does very excellent job waxing, and acrylic, or pedicures. She does wax and acrylic more than mani or pedis but still an incredible job. Her arent cheap but very reasonable. Give it a try! I love her, been seeing her for 2 years.

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Hi I have been getting my nails done at this particular Nail Spa Excel for at least 4 years. Although I do agree that it is starting to become run down, I have always had excellent services. Those of you who have had negative experiences should find out from those of us who have had excellent experiences who they should use. Lisa does my nails and Michelle does my pedicures, they are both detailed in their work and have great relationships with their customers. If Lisa is out of the country I use Cindy, which another lady stated above how excellent she is, and yes she is the only one who speaks fluent English. Overall anywhere that has been open as long as they have may have run down issues and possibly a client can encourage them to make it back what it once was. And when you walk into a nail salon and don't know who to ask for, for whatever services you would like, maybe just maybe you should do some research before allowing them to do the services or before you judge the entire facility based on the lack of skill of another.

4
★★★★☆

Hi I have been getting my nails done at this particular Nail Spa Excel for at least 4 years. Although I do agree that it is starting to become run down, I have always had excellent services. Those of you who have had negative experiences should find out from those of us who have had excellent experiences who they should use. Lisa does my nails and Michelle does my pedicures, they are both detailed in their work and have great relationships with their customers. If Lisa is out of the country I use Cindy, which another lady stated above how excellent she is, and yes she is the only one who speaks fluent English. Overall anywhere that has been open as long as they have may have run down issues and possibly a client can encourage them to make it back what it once was. And when you walk into a nail salon and don't know who to ask for, for whatever services you would like, maybe just maybe you should do some research before allowing them to do the services or before you judge the entire facility based on the lack of skill of another.

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I went here on a whim with my brother and sister in law. They wanted pedicures which they were both happy with. I had gel nails that needed filling. They said they could do it. I sat down and a man started working on my nails. He told me that gel nails I had were bad and I needed acrylics instead. He wouldn't do the all gel nails and instead put acrylic with gel overtop. I finally agreed that he could do it that way. I understand that it is stronger than gel alone, however, I was happy with the gel because of the less damage to my nails. Anyhow, he did the worst job at acrylics I have ever had. They are uneven lengths, thick, shaped weird and the polish is not applied well. I know I should have made him fix them but my brother and sister in law were waiting for me for so long at this point that I paid and left. It ended up being quick pricey for acrylic nails too. I usually pay $40 for a full set of gel and $30 for a fill and I paid $30 for a fill with acrylic. I need to go get them done elsewhere just so I can stand to look at them for the next 2 weeks.

2
★★☆☆☆

I went here on a whim with my brother and sister in law. They wanted pedicures which they were both happy with. I had gel nails that needed filling. They said they could do it. I sat down and a man started working on my nails. He told me that gel nails I had were bad and I needed acrylics instead. He wouldn't do the all gel nails and instead put acrylic with gel overtop. I finally agreed that he could do it that way. I understand that it is stronger than gel alone, however, I was happy with the gel because of the less damage to my nails. Anyhow, he did the worst job at acrylics I have ever had. They are uneven lengths, thick, shaped weird and the polish is not applied well. I know I should have made him fix them but my brother and sister in law were waiting for me for so long at this point that I paid and left. It ended up being quick pricey for acrylic nails too. I usually pay $40 for a full set of gel and $30 for a fill and I paid $30 for a fill with acrylic. I need to go get them done elsewhere just so I can stand to look at them for the next 2 weeks.

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I got a full set of pink and whites with gel, and am very happy with the out come. The lady that did my nails is Cindy. She's the only one that speaks and understand english fluently. She did my nails the way I explained it, She also did my waxing and is great at it too. She was not distracted by other employees there. The prices are reasonable, and I will continue going back to see her.

5
★★★★★

I got a full set of pink and whites with gel, and am very happy with the out come. The lady that did my nails is Cindy. She's the only one that speaks and understand english fluently. She did my nails the way I explained it, She also did my waxing and is great at it too. She was not distracted by other employees there. The prices are reasonable, and I will continue going back to see her.

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Foot fungus!!!! I got some sort of weird crap under my toe nails after visiting this place. They did do a great job on my eyebrows though. I will never go back.

1
★☆☆☆☆

Foot fungus!!!! I got some sort of weird crap under my toe nails after visiting this place. They did do a great job on my eyebrows though. I will never go back.

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There's nothing special about this place. They do a decent job. The massage chairs are not the best. There are better. Some were broker and had signs on them. They try to upsell A LOT! $6 for callus remover scrub (which I think is a bunch of BS anyway; it's just an exfoliator!) $6 to put exfoliator on your legs. $5 or $6 for nail designs. I found that to be annoying. The manicurist only works on one side of the chair so you have to turn uncomfortably for part of the time. The manicure is nice. They warm lotion to put on you and wipe it off with hot towels.

3
★★★☆☆

There's nothing special about this place. They do a decent job. The massage chairs are not the best. There are better. Some were broker and had signs on them. They try to upsell A LOT! $6 for callus remover scrub (which I think is a bunch of BS anyway; it's just an exfoliator!) $6 to put exfoliator on your legs. $5 or $6 for nail designs. I found that to be annoying. The manicurist only works on one side of the chair so you have to turn uncomfortably for part of the time. The manicure is nice. They warm lotion to put on you and wipe it off with hot towels.

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I like this nail salon. They did do a fantastic job on my nails. I have been coming here for a couple of years so I do trust them. And I have not met anyone there who did a crappy job. However, they always try to push you to get other services done but I think that's the only annoying thing. In addition to Saskia's comment about their furniture, it is starting to get a little run down.

4
★★★★☆

I like this nail salon. They did do a fantastic job on my nails. I have been coming here for a couple of years so I do trust them. And I have not met anyone there who did a crappy job. However, they always try to push you to get other services done but I think that's the only annoying thing. In addition to Saskia's comment about their furniture, it is starting to get a little run down.

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You get what you pay for, I guess. The do an OK manicure/pedicure, though they are inconsistent (some operators are better/worse than others). The interior used to be nice, but the chairs are all held together with duct tape and look dirty now. Worstis the waxing service. I let the waxing lady talk me into having my arms done a few weeks ago, and I came out with multiple bruises (and have not had that happen elsewhere). Cheap, and cheap results.

2
★★☆☆☆

You get what you pay for, I guess. The do an OK manicure/pedicure, though they are inconsistent (some operators are better/worse than others). The interior used to be nice, but the chairs are all held together with duct tape and look dirty now. Worstis the waxing service. I let the waxing lady talk me into having my arms done a few weeks ago, and I came out with multiple bruises (and have not had that happen elsewhere). Cheap, and cheap results.

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