Embassy Suites by Hilton Arcadia Pasadena Area

★★★★☆
  • 211 East Huntington Drive

    Arcadia, CA 91006

    Map & Directions
  • 626-445-8525

About Embassy Suites by Hilton Arcadia Pasadena Area

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  • Hotels & Motels
Hours
M-Su 24hr
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  • Embassy Suites

Hotels & Travel

Hotels & Travel
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No incidentals. No coincidence. I am completely floored now twice in a row, they have declined my Credit Cards, after I booked the reservation with it. Spoke to the Diamond reservations desk prior to my arrival. Gave them the Credit Card info, which they then booked the rooms with. No problems. Upon arrival they adress me give me my keys tell me the floor & all seems good. In attempting to use the games in the room or watch a movie still in theaters, It informs that I can, Just need to call the front desk first. That was wrong. The same exact thing happens again & for yet another stay we go without any comforts of in room entertainment. WHY??? There is nothing wrong with my credit card. I personally feel this is just because I am a Diamond Elite Member. They look down upon them. There only redeeming quality is one staff member. I think he's a bellman. Not sure; Because he attends to more than just ones luggage. There is nothing he wont do, with a pleasant smile and personable , humble nature. He manages to single handidly make me feel at home. His name is Ricky BoonKiew. I call him Hop Sing.

1
★★☆☆☆

No incidentals. No coincidence. I am completely floored now twice in a row, they have declined my Credit Cards, after I booked the reservation with it. Spoke to the Diamond reservations desk prior to my arrival. Gave them the Credit Card info, which they then booked the rooms with. No problems. Upon arrival they adress me give me my keys tell me the floor & all seems good. In attempting to use the games in the room or watch a movie still in theaters, It informs that I can, Just need to call the front desk first. That was wrong. The same exact thing happens again & for yet another stay we go without any comforts of in room entertainment. WHY??? There is nothing wrong with my credit card. I personally feel this is just because I am a Diamond Elite Member. They look down upon them. There only redeeming quality is one staff member. I think he's a bellman. Not sure; Because he attends to more than just ones luggage. There is nothing he wont do, with a pleasant smile and personable , humble nature. He manages to single handidly make me feel at home. His name is Ricky BoonKiew. I call him Hop Sing.

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I am absolutely in love with the Embassy Suites in Arcadia. The hotel is physically gorgeous, especially given the part of Los Angeles it is situated in. There is a lovel foyer area with a fountain/garden area taking up the first floor. I have seen wedding receptions taking place here and they looked tranquil and unique. Enjoy the koi while listening to flowing water and enjoying a little snack at one of their ground-floor cafes. The rooms are taken care of very well and are always presented with pride. The staff has always been attentive and courteous, willing to help with any problems or questions. OUr stays have been hassle-free and wonderful.

5
★★★★★

I am absolutely in love with the Embassy Suites in Arcadia. The hotel is physically gorgeous, especially given the part of Los Angeles it is situated in. There is a lovel foyer area with a fountain/garden area taking up the first floor. I have seen wedding receptions taking place here and they looked tranquil and unique. Enjoy the koi while listening to flowing water and enjoying a little snack at one of their ground-floor cafes. The rooms are taken care of very well and are always presented with pride. The staff has always been attentive and courteous, willing to help with any problems or questions. OUr stays have been hassle-free and wonderful.

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Message from Embassy Suites by Hilton Arcadia Pasadena Area

At Embassy Suites, we offer guests more with every stay, like two-room suites, free cooked-to-order breakfast, light, open atriums and complimentary snacks and beverages at the nightly Evening Reception. We're proud to provide a comfortable environment for families and business travelers in our more than 200 unique hotels. Whether you're on business or traveling with the kids - stay with us and see what all the more is really about at Embassy Suites!

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