Mattress Firm Antioch

★★☆☆☆
  • 4819 Lone Tree Way Ste B

    Antioch, CA 94531

    Map & Directions
  • 925-776-4215

About Mattress Firm Antioch

Categories
  • Mattress Stores
  • Bedding
  • Furniture Stores
  • Beds
  • Bedroom Furniture
Details
  • Mattress Stores
Hours
M 9am-9pm, Tu-F 10am-9pm, Sa 10am-8pm, Su 10am-7pm
Emails
  • customerservice@mattressfirm.com
Keywords
  • Mattress Online
  • Best Mattress
  • New Mattress

Home & Garden

Home & Garden
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2.0 1
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Before I start bitching, I do have to say that the saleperson was very informative.

After finally settling on a sleep number bed, we did get a 2-1 pillow set and a mattress cover that was about $100.00. Total price $4100.00
Delivery would be that evening. The drivers showed up earlier than I expected (good) and removed the old mattress. After dragging it through the dirt, the driver came back in and asked if we had also ordered a box spring for the mattress. I explained that, "yes" we ordered a whole bed. After calling the salesperson, he admitted he made a mistake. Our old mattress is now useless, and they couldn't deliver everything until the next day.
We slept on the floor that night.
Next morning the drivers show up, set up the bed and asked if we ordered a mattress cover because it wasn't on the truck.
I then called the store and had to go get the cover.

I got a whole $100.00 off for our troubles.

Would I use them again? Probably. The company seems to care for it's customers and stands behind what they sell, but they need some work on logistics.

2
★★☆☆☆

Before I start bitching, I do have to say that the saleperson was very informative.

After finally settling on a sleep number bed, we did get a 2-1 pillow set and a mattress cover that was about $100.00. Total price $4100.00
Delivery would be that evening. The drivers showed up earlier than I expected (good) and removed the old mattress. After dragging it through the dirt, the driver came back in and asked if we had also ordered a box spring for the mattress. I explained that, "yes" we ordered a whole bed. After calling the salesperson, he admitted he made a mistake. Our old mattress is now useless, and they couldn't deliver everything until the next day.
We slept on the floor that night.
Next morning the drivers show up, set up the bed and asked if we ordered a mattress cover because it wasn't on the truck.
I then called the store and had to go get the cover.

I got a whole $100.00 off for our troubles.

Would I use them again? Probably. The company seems to care for it's customers and stands behind what they sell, but they need some work on logistics.

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Message from Mattress Firm Antioch

Mattress Firm features more than 55 different mattresses from top manufacturers such as Beautyrest, Serta, Simmons, The Dream Bed and more. We carry specialty mattresses and bedding products incorporating the latest sleep technology, including pressure relieving memory foam mattresses. Enjoy same-day or next-day mattress delivery nationwide and rest assured with our ​120 night sleep happy guarantee!

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