Bank of The West

★★★☆☆
The kind of bank that understands who we work for.
  • 4932 Pacific Ave

    Stockton, CA 95207

    Map & Directions
  • 209-957-2301

Finance

Finance
More choices in Stockton:
Resultset_next

H&R Block

103 N Hoyle Ave Bay Minette, AL

Resultset_next

Advance America

904 McMeans Avenue Bay Minette, AL

2.8 5
Hi! Sign in to let us know how Bank of The West was?
Write a Review
.

Bad Ending
I have banked at Bank Of The West since 2004 and was treated with respect and courtesy. Then I moved out of state and after setting up banking in Tennessee I attempted to close my Bank Of The West account. I called the bank and wrote to the bank. I was given explicit instructions over the phone as to how to go about closing the account. I was told that on the exact day I wanted the account closed to send a signed fax to the bank. This is for verification of signature to close the account. After making sure that all debits we in at the bank I sent the fax as instructed, the account was closed, the bank cut a cashiers check for the balance in my account and mailed it to me. This closed the account. This was on August 5, 2009. On August 14, 2009 I received a phone call from Bank Of The West advising me that I had an over draft on my account of $172.08 for two debits allowed by the bank on a closed account with fees for being over drawn on account. The clerk calling me could not tell me what the debits were for only that I owed this amount and the account could not be closed until I paid up. After much research I found that the debits were from an unauthorised out of country company in other words fraudulent charges allowed on a closed account. HOW CAN A CLOSED ACCOUNT BE DEBITED??? IS THIS ABOUT INEFFICIENCY? IS THIS ABOUT GREED? BEWARE OF BANK OF THE WEST?

1
★☆☆☆☆

Bad Ending
I have banked at Bank Of The West since 2004 and was treated with respect and courtesy. Then I moved out of state and after setting up banking in Tennessee I attempted to close my Bank Of The West account. I called the bank and wrote to the bank. I was given explicit instructions over the phone as to how to go about closing the account. I was told that on the exact day I wanted the account closed to send a signed fax to the bank. This is for verification of signature to close the account. After making sure that all debits we in at the bank I sent the fax as instructed, the account was closed, the bank cut a cashiers check for the balance in my account and mailed it to me. This closed the account. This was on August 5, 2009. On August 14, 2009 I received a phone call from Bank Of The West advising me that I had an over draft on my account of $172.08 for two debits allowed by the bank on a closed account with fees for being over drawn on account. The clerk calling me could not tell me what the debits were for only that I owed this amount and the account could not be closed until I paid up. After much research I found that the debits were from an unauthorised out of country company in other words fraudulent charges allowed on a closed account. HOW CAN A CLOSED ACCOUNT BE DEBITED??? IS THIS ABOUT INEFFICIENCY? IS THIS ABOUT GREED? BEWARE OF BANK OF THE WEST?

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently move to this area, I just want to say that the Weston Ranch Branch is A+Plus, Employee here are friendly, kind and efficient, just about few days ago me and my husband have a problem w/ our acct. deposit we went in and they just help us in ever possible way, Those employee who work at this branch deserve a Bonus, they are a excellent employee.I'm glad that i move here and meet this nice people.
Sincerely,
Rina

5
★★★★★

I recently move to this area, I just want to say that the Weston Ranch Branch is A+Plus, Employee here are friendly, kind and efficient, just about few days ago me and my husband have a problem w/ our acct. deposit we went in and they just help us in ever possible way, Those employee who work at this branch deserve a Bonus, they are a excellent employee.I'm glad that i move here and meet this nice people.
Sincerely,
Rina

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I commend the Bank of the West employees from the Weston Ranch branch...they are kind courteous and efficient, I have never had a time that I have visited them where they were ever rude or inconsiderate. We are lucky to have such wonderful people working at our branch at Weston Ranch.

5
★★★★★

I commend the Bank of the West employees from the Weston Ranch branch...they are kind courteous and efficient, I have never had a time that I have visited them where they were ever rude or inconsiderate. We are lucky to have such wonderful people working at our branch at Weston Ranch.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This bank has taken over my family's trust over a nearby property which has been in my family for nearly 50 years. The bank has not listened to the wishes of the beneficiaries and only cares about making money for themselves. Many of the beneficiaries of this trust are now in their 80s and rely on the money they receive from the land. My family has gone into debt over trying to hire attorneys to fight this bank. Those in this bank do not care about people - only money! Shame on them! They are arrogant, self-righteous and bad business people. Beware of Bank of the West!!!

1
★☆☆☆☆

This bank has taken over my family's trust over a nearby property which has been in my family for nearly 50 years. The bank has not listened to the wishes of the beneficiaries and only cares about making money for themselves. Many of the beneficiaries of this trust are now in their 80s and rely on the money they receive from the land. My family has gone into debt over trying to hire attorneys to fight this bank. Those in this bank do not care about people - only money! Shame on them! They are arrogant, self-righteous and bad business people. Beware of Bank of the West!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was in the process of shopping around for a bank and walked into Bank of the West to check it out. I was very unimpressed with the service. There were no customers in line and the two tellers were standing behind the counter one with her back to me and the other sorta hiding behind her. After I finally got their attention I asked some basic account questions. They were so vague and unsure in their answers I decided not to bank there.

2
★★☆☆☆

I was in the process of shopping around for a bank and walked into Bank of the West to check it out. I was very unimpressed with the service. There were no customers in line and the two tellers were standing behind the counter one with her back to me and the other sorta hiding behind her. After I finally got their attention I asked some basic account questions. They were so vague and unsure in their answers I decided not to bank there.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Bank of The West, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review