Pet Kingdom

I love this place. I go to look at all the fish and reptiles on a regular basis. I have a snake and buy all his things here. The prices are decent and the service is friendly, helpful. They all actually know what they are talking about, which is not what you usually get at chain-like pet stores. Find out for yourself!

Posted 03/22/09 | Report Abuse

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We have been loyal customers for over a decade-- often going in to buy stuff for our own pets, or just to look and enjoy the animals...over the past several times, however, we have noticed the front staff becoming increasingly rude-- often slouched over the counters and looking pissed off (like, "don't bother me") if you approach them with a question... Yesterday, we found a turtle (an EXPENSIVE one) basically drowning in the water bowel... we alerted staff to the situation so they could save the little guy (and the store's potential for income) but were greeted with a sarcastic laugh that "oh well, they would die in the wild too" NICE!!!! I wonder if the owner is aware:
#1 that their staff is allowing the animals entrusted to their care- to die (even when it is preventable)
#2- that their very unprofessional/rude staff is chasing away loyal customers who have been going there/spending money there for YEARS...

that's OK-- there is another great indie pet store that we found, where they actually seem to care about their animals AND their customers...guess they will be getting our business (and our referrals) from now on... hmmm and in this economy... I wonder if pet kingdom can afford to continue to do business with the same old attitude? Mom and pop? sure! But with respect to Pet Kindom- Mom and Pop aren't there-- Its the bratty kids that are running/ruining the store that bothers me!

Posted 01/29/09 | Report Abuse

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Pet Kingdom is one of the greatest stores ever! Their only concern is for their animal's well being; when they sell you an animal, they make sure that you have everything you need for it, whether it be a book on how to take care of your new pet, or a properly sized environment. I often bring my cat into the store because the employees like him and are kind enough to let him hang out (and watch him too) while I shop around the store! The incident with the animal with no water in a cage was blown way out of proportion and it started and ended up in what I feel was a roommate argument that I should've taken outside. My cat was in the cat condo for about 45 minutes without water, but the entire time leading up to the incident he had been hanging out on the counter with plenty of fresh drinking water. After the incident occurred, 3 different employees brought out water for a cat that wasn't even theirs. The employees have been nothing but kind and helpful to me, and they are 100% in the pet business for the animals. They clean the cages, the water dishes, and the counters everyday, and they always give their animals fresh fruits and veggies. If you want one of the largest selections of reptiles and fish, Pet Kingdom is the place to go (and they also have small mammals too)! I highly recommend this store to any animal lover, I know that I will always go their for as long as I live in San Diego!

Posted 06/11/08 | Report Abuse

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Pet Kingdom is one of the best Mom and Pop Shops around for animals. If you want fake answers, and a fake smile. While they kiss your ass and hold your hand. Sell you some crappy version of an animal or pet supply. Hey then PetSmart, Petco, and Petland are the best in the United States. If you are looking for exotic animals, and really want to learn about them. There are not many other L.P.S.'s like PK!! If any of you are into Turtles, Tortoises, or African Cichlids. You have to talk to Ron!! He knows just about everything there is to know on the subject. If you want some good one on one time with the staff go on a weekday. If you like crowds, are just looking, or need to pickup something, then go on a weekend. If you like this place check out So.Bay Tropical or Live Cargo too!!

Posted 05/26/08 | Report Abuse

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If you want to feel stupid, go here. The staff is unbelievably rude and the only cat I saw wasn't even for sale, just to show off. AND he was in a cage made out of PVC pipe and wire. They have a big selection of reptiles and fish but I wouldn't be surprised if some of them were illegal. I know for a fact, the musk turtles they were selling were under regulation size to be sold to the general public. If that isn't enough, the store itself is disgusting with cockroaches running around and you can hardly see it is so dark and musty in there. They make the big chain pet stores look like the Ritz. I am all for small business but not when they put profit ahead of their animals. Save yourself the trouble and go ANYWHERE else.

Posted 05/12/08 | Report Abuse

0 out of 1 people found this review helpful.

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The Pet Kingdom is tucked back from the street, in the shadow of Petsmart, but this independent pet store is worth a visit. They specialize in small pets, reptiles, birds, etc. But I was able to find Eukanuba dog food, as well.

The service I received was far and above any you would receive at the larger pet store chains. The employee who helped me offered to carry the 40 lb. bag of dog food up to the register and even brought it out to my car.

Posted 08/16/05 | Report Abuse

2 out of 2 people found this review helpful.

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