Pet Kingdom

★★★☆☆
  • 3191 Sports Arena Blvd

    San Diego, CA 92110

    Map & Directions
  • 619-224-2841

About Pet Kingdom

Details
Hours
Monday-Friday 9:00 AM - 8:00 PM ; Saturday 9:00 AM - 7:00 PM ; Sunday 9:00 AM - 6:00 PM

Pets & Animals

Pets & Animals
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I used to come here all the time as a child, and it has changed. I recently went here to purchase some tropical fish, as well as re-live some childhood memories. \r\n\r\nI entered the store and began looking around like I did as a child, always entertained by the assortment of animals. I went to the fish section and was sad to see the Betta fish that were kept in their own little cups, just like at the larger chain stores. They were also selling the tiny 1/2 gallon kits for Bettas, when any experienced fishkeeper can tell you Bettas need atleast 3 gallons of water that is also heated. I was saddened by this, but not as much as what happened next.\r\n\r\nI found the fish I was searching for and was astonished at the price of 3 for $10, however, I read online that they were 'rare' and took this to be a good deal. When I went to find an employee they had all but disappeared, I had to go to the reptile section to find someone, just for him to go off looking for the fish section employees. I purchased 6 for the price of $20. The fish died the next day, and my aquarium is established and cycled. When I later went to a larger chain store to look around, I found the same species of fish for $1 each! \r\n\r\nThey might have some rare and exotic animals here, but the prices are much too high. I have better luck at the chain stores around town, and the fact that it was a 30 minute drive doesn't help.

0
★☆☆☆☆

I used to come here all the time as a child, and it has changed. I recently went here to purchase some tropical fish, as well as re-live some childhood memories. \r\n\r\nI entered the store and began looking around like I did as a child, always entertained by the assortment of animals. I went to the fish section and was sad to see the Betta fish that were kept in their own little cups, just like at the larger chain stores. They were also selling the tiny 1/2 gallon kits for Bettas, when any experienced fishkeeper can tell you Bettas need atleast 3 gallons of water that is also heated. I was saddened by this, but not as much as what happened next.\r\n\r\nI found the fish I was searching for and was astonished at the price of 3 for $10, however, I read online that they were 'rare' and took this to be a good deal. When I went to find an employee they had all but disappeared, I had to go to the reptile section to find someone, just for him to go off looking for the fish section employees. I purchased 6 for the price of $20. The fish died the next day, and my aquarium is established and cycled. When I later went to a larger chain store to look around, I found the same species of fish for $1 each! \r\n\r\nThey might have some rare and exotic animals here, but the prices are much too high. I have better luck at the chain stores around town, and the fact that it was a 30 minute drive doesn't help.

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The staff was really knowledgeable and helpful about the care of their fish, without being pushy or snobby. There's a good selection of fish, coral, and reptiles. The turtles there are cool to watch.

2
★★★★★

The staff was really knowledgeable and helpful about the care of their fish, without being pushy or snobby. There's a good selection of fish, coral, and reptiles. The turtles there are cool to watch.

Pros: Knowledgeable staff and good selection of stuff

Cons: A little more expensive than petsmart but better quality

.

I love this place. I go to look at all the fish and reptiles on a regular basis. I have a snake and buy all his things here. The prices are decent and the service is friendly, helpful. They all actually know what they are talking about, which is not what you usually get at chain-like pet stores. Find out for yourself!

5
★★★★★

I love this place. I go to look at all the fish and reptiles on a regular basis. I have a snake and buy all his things here. The prices are decent and the service is friendly, helpful. They all actually know what they are talking about, which is not what you usually get at chain-like pet stores. Find out for yourself!

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.

We have been loyal customers for over a decade-- often going in to buy stuff for our own pets, or just to look and enjoy the animals...over the past several times, however, we have noticed the front staff becoming increasingly rude-- often slouched over the counters and looking pissed off (like, "don't bother me") if you approach them with a question... Yesterday, we found a turtle (an EXPENSIVE one) basically drowning in the water bowel... we alerted staff to the situation so they could save the little guy (and the store's potential for income) but were greeted with a sarcastic laugh that "oh well, they would die in the wild too" NICE!!!! I wonder if the owner is aware:
#1 that their staff is allowing the animals entrusted to their care- to die (even when it is preventable)
#2- that their very unprofessional/rude staff is chasing away loyal customers who have been going there/spending money there for YEARS...

that's OK-- there is another great indie pet store that we found, where they actually seem to care about their animals AND their customers...guess they will be getting our business (and our referrals) from now on... hmmm and in this economy... I wonder if pet kingdom can afford to continue to do business with the same old attitude? Mom and pop? sure! But with respect to Pet Kindom- Mom and Pop aren't there-- Its the bratty kids that are running/ruining the store that bothers me!

1
★☆☆☆☆

We have been loyal customers for over a decade-- often going in to buy stuff for our own pets, or just to look and enjoy the animals...over the past several times, however, we have noticed the front staff becoming increasingly rude-- often slouched over the counters and looking pissed off (like, "don't bother me") if you approach them with a question... Yesterday, we found a turtle (an EXPENSIVE one) basically drowning in the water bowel... we alerted staff to the situation so they could save the little guy (and the store's potential for income) but were greeted with a sarcastic laugh that "oh well, they would die in the wild too" NICE!!!! I wonder if the owner is aware:
#1 that their staff is allowing the animals entrusted to their care- to die (even when it is preventable)
#2- that their very unprofessional/rude staff is chasing away loyal customers who have been going there/spending money there for YEARS...

that's OK-- there is another great indie pet store that we found, where they actually seem to care about their animals AND their customers...guess they will be getting our business (and our referrals) from now on... hmmm and in this economy... I wonder if pet kingdom can afford to continue to do business with the same old attitude? Mom and pop? sure! But with respect to Pet Kindom- Mom and Pop aren't there-- Its the bratty kids that are running/ruining the store that bothers me!

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.

Store employees here act like they're doing YOU a favor by shopping there. They rarely ask you if you need help with anything. Anytime you walk into the fish department none of the employees even notice you. They'll just be working on their tanks or talking to eachother or eating their lunch. Even when I walk up to one of them and look them in the faces they won't make eye contact until I actually ask for help. Talk about making the customer feel awkward. I HAVE BEEN GOING TO THIS STORE FOR 2 YEARS AND THE EMPLOYEES STILL ACT LIKE THEY DON'T RECOGNIZE ME. That is it though, I am not shopping here anymore after today. Plus this is probably one of the ugliest pet stores for its' size I have seen. Only plus about this place is that you can buy pets they don't have at places like Petsmart or Petco.

0
★☆☆☆☆

Store employees here act like they're doing YOU a favor by shopping there. They rarely ask you if you need help with anything. Anytime you walk into the fish department none of the employees even notice you. They'll just be working on their tanks or talking to eachother or eating their lunch. Even when I walk up to one of them and look them in the faces they won't make eye contact until I actually ask for help. Talk about making the customer feel awkward. I HAVE BEEN GOING TO THIS STORE FOR 2 YEARS AND THE EMPLOYEES STILL ACT LIKE THEY DON'T RECOGNIZE ME. That is it though, I am not shopping here anymore after today. Plus this is probably one of the ugliest pet stores for its' size I have seen. Only plus about this place is that you can buy pets they don't have at places like Petsmart or Petco.

Pros: Selection

Cons: Customer Service

.

Pet Kingdom is one of the greatest stores ever! Their only concern is for their animal's well being; when they sell you an animal, they make sure that you have everything you need for it, whether it be a book on how to take care of your new pet, or a properly sized environment. I often bring my cat into the store because the employees like him and are kind enough to let him hang out (and watch him too) while I shop around the store! The incident with the animal with no water in a cage was blown way out of proportion and it started and ended up in what I feel was a roommate argument that I should've taken outside. My cat was in the cat condo for about 45 minutes without water, but the entire time leading up to the incident he had been hanging out on the counter with plenty of fresh drinking water. After the incident occurred, 3 different employees brought out water for a cat that wasn't even theirs. The employees have been nothing but kind and helpful to me, and they are 100% in the pet business for the animals. They clean the cages, the water dishes, and the counters everyday, and they always give their animals fresh fruits and veggies. If you want one of the largest selections of reptiles and fish, Pet Kingdom is the place to go (and they also have small mammals too)!!! I highly recommend this store to any animal lover, I know that I will always go their for as long as I live in San Diego!!!!!!!!

2
★★★★★

Pet Kingdom is one of the greatest stores ever! Their only concern is for their animal's well being; when they sell you an animal, they make sure that you have everything you need for it, whether it be a book on how to take care of your new pet, or a properly sized environment. I often bring my cat into the store because the employees like him and are kind enough to let him hang out (and watch him too) while I shop around the store! The incident with the animal with no water in a cage was blown way out of proportion and it started and ended up in what I feel was a roommate argument that I should've taken outside. My cat was in the cat condo for about 45 minutes without water, but the entire time leading up to the incident he had been hanging out on the counter with plenty of fresh drinking water. After the incident occurred, 3 different employees brought out water for a cat that wasn't even theirs. The employees have been nothing but kind and helpful to me, and they are 100% in the pet business for the animals. They clean the cages, the water dishes, and the counters everyday, and they always give their animals fresh fruits and veggies. If you want one of the largest selections of reptiles and fish, Pet Kingdom is the place to go (and they also have small mammals too)!!! I highly recommend this store to any animal lover, I know that I will always go their for as long as I live in San Diego!!!!!!!!

Pros: Great animal selection, extremely helpful staff

.

Pet Kingdom is one of the greatest stores ever! Their only concern is for their animal's well being; when they sell you an animal, they make sure that you have everything you need for it, whether it be a book on how to take care of your new pet, or a properly sized environment. I often bring my cat into the store because the employees like him and are kind enough to let him hang out (and watch him too) while I shop around the store! The incident with the animal with no water in a cage was blown way out of proportion and it started and ended up in what I feel was a roommate argument that I should've taken outside. My cat was in the cat condo for about 45 minutes without water, but the entire time leading up to the incident he had been hanging out on the counter with plenty of fresh drinking water. After the incident occurred, 3 different employees brought out water for a cat that wasn't even theirs. The employees have been nothing but kind and helpful to me, and they are 100% in the pet business for the animals. They clean the cages, the water dishes, and the counters everyday, and they always give their animals fresh fruits and veggies. If you want one of the largest selections of reptiles and fish, Pet Kingdom is the place to go (and they also have small mammals too)! I highly recommend this store to any animal lover, I know that I will always go their for as long as I live in San Diego!

5
★★★★★

Pet Kingdom is one of the greatest stores ever! Their only concern is for their animal's well being; when they sell you an animal, they make sure that you have everything you need for it, whether it be a book on how to take care of your new pet, or a properly sized environment. I often bring my cat into the store because the employees like him and are kind enough to let him hang out (and watch him too) while I shop around the store! The incident with the animal with no water in a cage was blown way out of proportion and it started and ended up in what I feel was a roommate argument that I should've taken outside. My cat was in the cat condo for about 45 minutes without water, but the entire time leading up to the incident he had been hanging out on the counter with plenty of fresh drinking water. After the incident occurred, 3 different employees brought out water for a cat that wasn't even theirs. The employees have been nothing but kind and helpful to me, and they are 100% in the pet business for the animals. They clean the cages, the water dishes, and the counters everyday, and they always give their animals fresh fruits and veggies. If you want one of the largest selections of reptiles and fish, Pet Kingdom is the place to go (and they also have small mammals too)! I highly recommend this store to any animal lover, I know that I will always go their for as long as I live in San Diego!

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.

Pet Kingdom is one of the best Mom and Pop Shops around for animals. If you want fake answers, and a fake smile. While they kiss your ass and hold your hand. Sell you some crappy version of an animal or pet supply. Hey then PetSmart, Petco, and Petland are the best in the United States. If you are looking for exotic animals, and really want to learn about them. There are not many other L.P.S.'s like PK!! If any of you are into Turtles, Tortoises, or African Cichlids. You have to talk to Ron!! He knows just about everything there is to know on the subject. If you want some good one on one time with the staff go on a weekday. If you like crowds, are just looking, or need to pickup something, then go on a weekend. If you like this place check out So.Bay Tropical or Live Cargo too!!

5
★★★★★

Pet Kingdom is one of the best Mom and Pop Shops around for animals. If you want fake answers, and a fake smile. While they kiss your ass and hold your hand. Sell you some crappy version of an animal or pet supply. Hey then PetSmart, Petco, and Petland are the best in the United States. If you are looking for exotic animals, and really want to learn about them. There are not many other L.P.S.'s like PK!! If any of you are into Turtles, Tortoises, or African Cichlids. You have to talk to Ron!! He knows just about everything there is to know on the subject. If you want some good one on one time with the staff go on a weekday. If you like crowds, are just looking, or need to pickup something, then go on a weekend. If you like this place check out So.Bay Tropical or Live Cargo too!!

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.

Rude staff, terrible animal conditions, shady store. There is probably some good hearted employees somewhere in this store but the 5 I came in contact with (including the manager) were downright mean. I walked in looking for a specific fish and was kicked out because I brought it to their attention that an animal had no water (not to mention he was in a cage made of PVC pipe and wire). They told me I didn't know anything about animals, that he had only been in there for an hour, and told me to leave. Try that at any other pet store and this is their response: ""oh sorry, I'll get him water right away. Thanks for bringing that to my attention"". HOW HARD IS THAT? Obviously pet kingdom is called out on the conditions of their animals quite a bit because they are really touchy about it. I started my mentioning it politely to 1 employee and ended up with 5 all yelling at me. Stay away from these people and tell anyone you like to stay away too!

0
★☆☆☆☆

Rude staff, terrible animal conditions, shady store. There is probably some good hearted employees somewhere in this store but the 5 I came in contact with (including the manager) were downright mean. I walked in looking for a specific fish and was kicked out because I brought it to their attention that an animal had no water (not to mention he was in a cage made of PVC pipe and wire). They told me I didn't know anything about animals, that he had only been in there for an hour, and told me to leave. Try that at any other pet store and this is their response: ""oh sorry, I'll get him water right away. Thanks for bringing that to my attention"". HOW HARD IS THAT? Obviously pet kingdom is called out on the conditions of their animals quite a bit because they are really touchy about it. I started my mentioning it politely to 1 employee and ended up with 5 all yelling at me. Stay away from these people and tell anyone you like to stay away too!

Pros: great selection of illegal animals

Cons: EVERYTHING

.

If you want to feel stupid, go here. The staff is unbelievably rude and the only cat I saw wasn't even for sale, just to show off. AND he was in a cage made out of PVC pipe and wire. They have a big selection of reptiles and fish but I wouldn't be surprised if some of them were illegal. I know for a fact, the musk turtles they were selling were under regulation size to be sold to the general public. If that isn't enough, the store itself is disgusting with cockroaches running around and you can hardly see it is so dark and musty in there. They make the big chain pet stores look like the Ritz. I am all for small business but not when they put profit ahead of their animals. Save yourself the trouble and go ANYWHERE else.

1
★☆☆☆☆

If you want to feel stupid, go here. The staff is unbelievably rude and the only cat I saw wasn't even for sale, just to show off. AND he was in a cage made out of PVC pipe and wire. They have a big selection of reptiles and fish but I wouldn't be surprised if some of them were illegal. I know for a fact, the musk turtles they were selling were under regulation size to be sold to the general public. If that isn't enough, the store itself is disgusting with cockroaches running around and you can hardly see it is so dark and musty in there. They make the big chain pet stores look like the Ritz. I am all for small business but not when they put profit ahead of their animals. Save yourself the trouble and go ANYWHERE else.

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0 out of 1 people found this review helpful.

.

The Pet Kingdom is tucked back from the street, in the shadow of Petsmart, but this independent pet store is worth a visit. They specialize in small pets, reptiles, birds, etc. But I was able to find Eukanuba dog food, as well.

The service I received was far and above any you would receive at the larger pet store chains. The employee who helped me offered to carry the 40 lb. bag of dog food up to the register and even brought it out to my car.

4
★★★★☆

The Pet Kingdom is tucked back from the street, in the shadow of Petsmart, but this independent pet store is worth a visit. They specialize in small pets, reptiles, birds, etc. But I was able to find Eukanuba dog food, as well.

The service I received was far and above any you would receive at the larger pet store chains. The employee who helped me offered to carry the 40 lb. bag of dog food up to the register and even brought it out to my car.

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2 out of 2 people found this review helpful.

 

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