Kpan 76 Service

★☆☆☆☆
  • 1100 S White Rd

    San Jose, CA 95127

    Map & Directions
  • 408-272-1776

Automotive

Automotive
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I took my car to get the breaks done and almost left with a lawsuit. First of all the price was outrageous almost $300 to replace pads and rotors, and that was labor. Next, there are no visible signs that state that if they look at the car, for problems, then you have to pay a fee of $20 if you decide not to get the work done. The mechanic must have thought that i was going to agree with the quote cause when i told him that i did not want to get the work done he came out with this fee. He never told me that i would have to pay if i did not want the work done. My car was being held up with a car jack and he refused to put my tire on and lower the car until i payed. After letting he know that prior to him touching my car he did not state any kind of fee for checking it, he became angry. It quiclky turned into a yelling match. After he refused to put back on my wheel i walked over to the car picked up the wheel and started to screw on the lug nuts myself. He came over, pushed me out of the way and lowered the car without tightening the lug nuts. This could have seriously damaged my car and could have injured myself. After all of this another one of the mechanics finally came over realizing how ignorant this was raised my car, put the wheel on properly and apologized. I will not even put gas in my car at this place anymore.

PROS:
CONS: service, price, attitude

1
★☆☆☆☆

I took my car to get the breaks done and almost left with a lawsuit. First of all the price was outrageous almost $300 to replace pads and rotors, and that was labor. Next, there are no visible signs that state that if they look at the car, for problems, then you have to pay a fee of $20 if you decide not to get the work done. The mechanic must have thought that i was going to agree with the quote cause when i told him that i did not want to get the work done he came out with this fee. He never told me that i would have to pay if i did not want the work done. My car was being held up with a car jack and he refused to put my tire on and lower the car until i payed. After letting he know that prior to him touching my car he did not state any kind of fee for checking it, he became angry. It quiclky turned into a yelling match. After he refused to put back on my wheel i walked over to the car picked up the wheel and started to screw on the lug nuts myself. He came over, pushed me out of the way and lowered the car without tightening the lug nuts. This could have seriously damaged my car and could have injured myself. After all of this another one of the mechanics finally came over realizing how ignorant this was raised my car, put the wheel on properly and apologized. I will not even put gas in my car at this place anymore.

PROS:
CONS: service, price, attitude

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