Diablo Medical Supply

★★★☆☆
  • 1147 Alpine Rd

    Walnut Creek, CA 94596

    Map & Directions
  • 925-947-6099

Wholesalers

Wholesalers
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3.4 5
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I had to buy a walker for my mother who had worn out her last one. I went over to Diablo Medical Supply and they had a good selection of walkers. The woman who helped me pick one out was friendly and knowledgeable and I bought one. Unfortunately, the height of the walker turned out to be wrong and it had to be exchanged. Again, when I went back, the service was excellent and the problem was resolved. I have no reservations about recommending supporting this small business and would certainly shop there again in the future.

5
★★★★★

I had to buy a walker for my mother who had worn out her last one. I went over to Diablo Medical Supply and they had a good selection of walkers. The woman who helped me pick one out was friendly and knowledgeable and I bought one. Unfortunately, the height of the walker turned out to be wrong and it had to be exchanged. Again, when I went back, the service was excellent and the problem was resolved. I have no reservations about recommending supporting this small business and would certainly shop there again in the future.

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I have dealt with DIABLO MEDICAL SUPPLY for over 3 yrs. I take care of both my elderly parents and have NEVER EVER had one problem with this company. If being TOO NICE, having EXCELLENT SERVICE, A LARGE RANGE OF PRODUCTS AND RETURNS WITHOUT A HASSLE is a problem..then this is not the place to come. We have bought everything from lift chairs, scooter, incontinent products & everything in between from these fine people. They are honest, caring and treat you like family. It may be small in size but it is huge in quality and good service. They understand family because it is a family run business. They deliver supplies in a timely manner. I ran low one time on a supply for mom & the owner called and was asking to bring them to me herself that very day. This was MY fault yet they were willing to do that for me & my parents. WHY? Because they genuinely care for people. Regarding cost, I do not believe they overcharge. Anyone can go on the internet & hope they get what they ordered. I understand in todays economy that is an option. We are all struggling but I rather have someone right here in my corner who backs up the true meaning of quality and service. My final word is that I changed from a larger company that was recommended to us and found them to be totally incompetent and downright nasty. You need medical supplies..don't waste your time looking anywhere else. I made my living working in the medical field so I do have knowledge about these things. The owners and employees at DIABLO MEDICAL SUPPLY will treat you like you are number one! And they continue to treat you that way.If I could I would double the 5 stars and give them 10!

5
★★★★★

I have dealt with DIABLO MEDICAL SUPPLY for over 3 yrs. I take care of both my elderly parents and have NEVER EVER had one problem with this company. If being TOO NICE, having EXCELLENT SERVICE, A LARGE RANGE OF PRODUCTS AND RETURNS WITHOUT A HASSLE is a problem..then this is not the place to come. We have bought everything from lift chairs, scooter, incontinent products & everything in between from these fine people. They are honest, caring and treat you like family. It may be small in size but it is huge in quality and good service. They understand family because it is a family run business. They deliver supplies in a timely manner. I ran low one time on a supply for mom & the owner called and was asking to bring them to me herself that very day. This was MY fault yet they were willing to do that for me & my parents. WHY? Because they genuinely care for people. Regarding cost, I do not believe they overcharge. Anyone can go on the internet & hope they get what they ordered. I understand in todays economy that is an option. We are all struggling but I rather have someone right here in my corner who backs up the true meaning of quality and service. My final word is that I changed from a larger company that was recommended to us and found them to be totally incompetent and downright nasty. You need medical supplies..don't waste your time looking anywhere else. I made my living working in the medical field so I do have knowledge about these things. The owners and employees at DIABLO MEDICAL SUPPLY will treat you like you are number one! And they continue to treat you that way.If I could I would double the 5 stars and give them 10!

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Dont bother wasting your time, money & energy going to this place. If you buy a product here, take it home and it doesn't turn on, the unfriendly lady tells you to return it back to the company. The whole reason you are buying product from the store instead of internet is so that if it doesn't turn on, you could at least return it immediately.
I got a product for $200 - coming back home and looking on the internet, saw it was available for $99! I knew from people that they sell things expansive but didn't know it was that expansive. Hope this review saves you the trouble of wasting your time & money at this store.

1
★☆☆☆☆

Dont bother wasting your time, money & energy going to this place. If you buy a product here, take it home and it doesn't turn on, the unfriendly lady tells you to return it back to the company. The whole reason you are buying product from the store instead of internet is so that if it doesn't turn on, you could at least return it immediately.
I got a product for $200 - coming back home and looking on the internet, saw it was available for $99! I knew from people that they sell things expansive but didn't know it was that expansive. Hope this review saves you the trouble of wasting your time & money at this store.

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They do not have anything other than the barest bandaging supplies. Not a good source for anyone other than the very old and infirm (lots of walkers, canes, commodes). If you are dealing with injuries that require anything other than gauze and tape you are not going to find it here. Try Johnston Medical in Berkeley. They have everything you need and are much better educated in terms of what will work for wound care. I am very frustrated that we really don't have a decent medical supply store in Contra Costa.

1
★☆☆☆☆

They do not have anything other than the barest bandaging supplies. Not a good source for anyone other than the very old and infirm (lots of walkers, canes, commodes). If you are dealing with injuries that require anything other than gauze and tape you are not going to find it here. Try Johnston Medical in Berkeley. They have everything you need and are much better educated in terms of what will work for wound care. I am very frustrated that we really don't have a decent medical supply store in Contra Costa.

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A very small shop with everything you need for the home sickroom, wheelchairs and scooters. Available are hospital beds for rental, ostomy supplies, all sorts of bandaging materials, You can rent supplies for oxygen, or wheelchairs. They have scooters for sale, so do repairs.

5
★★★★★

A very small shop with everything you need for the home sickroom, wheelchairs and scooters. Available are hospital beds for rental, ostomy supplies, all sorts of bandaging materials, You can rent supplies for oxygen, or wheelchairs. They have scooters for sale, so do repairs.

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