Airport Marina Ford

★★★☆☆
World's Longest Ford Dealership!
  • 5880 W Centinela Ave

    Los Angeles, CA 90045

    Map & Directions
  • 310-649-3673

About Airport Marina Ford

Hours
Mon-Fri 7am-10pm Sat 8am-10pm Sun 10am-9pm

Automotive

Automotive
More choices in Los Angeles:
Resultset_next

Hollywood Ford

4531 Hollywood Blvd. Los Angeles, CA

Resultset_next

Hollywood Ford

4531 Hollywood Blvd. Los Angeles, CA

2.6154 13
Hi! Sign in to let us know how Airport Marina Ford was?
Write a Review
.

THEY ADD ON EXTRA FEES AND COST AND ARE VERY RUDE. FIRST, THEY HAD THE CAR PRICED ONLINE FOR $18K AND TOLD US IT WAS $23K. ONCE THE PRICE WAS CLEARED UP I WAS READY TO MOVE ON AND LET THAT GO. SECONDLY TOTAL LOAN AMOUNT WAS NOT MAKING

0
★☆☆☆☆

THEY ADD ON EXTRA FEES AND COST AND ARE VERY RUDE. FIRST, THEY HAD THE CAR PRICED ONLINE FOR $18K AND TOLD US IT WAS $23K. ONCE THE PRICE WAS CLEARED UP I WAS READY TO MOVE ON AND LET THAT GO. SECONDLY TOTAL LOAN AMOUNT WAS NOT MAKING

.

The on-site service manager is very customer oriented and wants the customer to be happy. Airport Marina should know that he is an asset to their company. Customer service is taken very serious by him. Other companies say that customer service is #1, but Leonard has proven this to me. I will continue to bring my car there.

4
★★★★☆

The on-site service manager is very customer oriented and wants the customer to be happy. Airport Marina should know that he is an asset to their company. Customer service is taken very serious by him. Other companies say that customer service is #1, but Leonard has proven this to me. I will continue to bring my car there.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The on-site service manager is very customer oriented and wants the customer to be happy. Airport Marina should know that he is an asset to their company. Customer service is taken very serious by him. Other companies say that customer

2
★★★★☆

The on-site service manager is very customer oriented and wants the customer to be happy. Airport Marina should know that he is an asset to their company. Customer service is taken very serious by him. Other companies say that customer

.

PLEASE call around and get quotes before going to Airport Marina Ford to have your car serviced. After trusting that the work I needed done was accurately assessed. I called another dealer and was quoted MUCH LESS!! After telling service personnel of the lower quote he wanted to do a price match. DO NOT TRUST THESE PEOPLE!!

1
★☆☆☆☆

PLEASE call around and get quotes before going to Airport Marina Ford to have your car serviced. After trusting that the work I needed done was accurately assessed. I called another dealer and was quoted MUCH LESS!! After telling service personnel of the lower quote he wanted to do a price match. DO NOT TRUST THESE PEOPLE!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Never go to this dealership, choose bigger one!! they are so bad with financing..they will lie to you about the rate

1
★☆☆☆☆

Never go to this dealership, choose bigger one!! they are so bad with financing..they will lie to you about the rate

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My wife and I went in to look at a used Ford Expedition, after working the numbers and looking at multiple vehicles on the lot, and going back and fourth with the finance office, we decided on purchasing a new 2010 Ford Expedition, after working with the "Numbers" we chose to pay a point higher interest rate to be financed with Ford Credit, I am very loyal to Ford Credit, I have 2 paid off loans in the last 3 years with Ford Credit, I put a substantial down payment down on the car, even after this, we were told that the interest rate was going to be higher through Ford. I agreed on the terms and asked in the finance office that my loan would be financed through Ford Credit, I was told "Yes" by the finance officer. 2 weeks later Wells Fargo calls and welcomes me as their new customer! I said there must be some mistake, Ford Credit was supposed to finance my loan, After calling multiple "Managers" and "Tony" the person the wrote up my "Deal" I was lied to about my credit score, even though I knew what it was before I went in, I was lied to about a paper saying I wouldn't be financed through Ford Credit, I was told I was turned down by Ford Credit, etc....etc.....etc!! I called Ford Credit and was told that the dealership sets the interest rate and they choose who finances who! I still have not received my rejection letter from Ford Credit. I was lied to in the finance office, I was lied to when I tried to get the dealership to correct their mistake, if I knew Ford Credit was not going to get my loan, then I would have come to the dealership with my own financing. I was cheated, lied to and miss informed by the finance office and this dealership, which "Tony" even admitted they lied, all I got was a "sorry" we can finance you with Chase if you want..... I am now stuck with a loan from a bank I hate and paying more because of lies.... Never go to this dealership, they are just like a lot of other dealerships, scum bags

1
★☆☆☆☆

My wife and I went in to look at a used Ford Expedition, after working the numbers and looking at multiple vehicles on the lot, and going back and fourth with the finance office, we decided on purchasing a new 2010 Ford Expedition, after working with the "Numbers" we chose to pay a point higher interest rate to be financed with Ford Credit, I am very loyal to Ford Credit, I have 2 paid off loans in the last 3 years with Ford Credit, I put a substantial down payment down on the car, even after this, we were told that the interest rate was going to be higher through Ford. I agreed on the terms and asked in the finance office that my loan would be financed through Ford Credit, I was told "Yes" by the finance officer. 2 weeks later Wells Fargo calls and welcomes me as their new customer! I said there must be some mistake, Ford Credit was supposed to finance my loan, After calling multiple "Managers" and "Tony" the person the wrote up my "Deal" I was lied to about my credit score, even though I knew what it was before I went in, I was lied to about a paper saying I wouldn't be financed through Ford Credit, I was told I was turned down by Ford Credit, etc....etc.....etc!! I called Ford Credit and was told that the dealership sets the interest rate and they choose who finances who! I still have not received my rejection letter from Ford Credit. I was lied to in the finance office, I was lied to when I tried to get the dealership to correct their mistake, if I knew Ford Credit was not going to get my loan, then I would have come to the dealership with my own financing. I was cheated, lied to and miss informed by the finance office and this dealership, which "Tony" even admitted they lied, all I got was a "sorry" we can finance you with Chase if you want..... I am now stuck with a loan from a bank I hate and paying more because of lies.... Never go to this dealership, they are just like a lot of other dealerships, scum bags

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The other poster was right, they will lie about your credit score and give you a high interest rate...all the good reviews you see here the employees posted them..pls go to another dealership..bigger one

0
★☆☆☆☆

The other poster was right, they will lie about your credit score and give you a high interest rate...all the good reviews you see here the employees posted them..pls go to another dealership..bigger one

.

My wife and I went in to look at a used Ford Expedition, after working the numbers and looking at multiple vehicles on the lot, and going back and fourth with the finance office, we decided on purchasing a new 2010 Ford Expedition, after working with the "Numbers" we chose to pay a point higher interest rate to be financed with Ford Credit, I am very loyal to Ford Credit, I have 2 paid off loans in the last 3 years with Ford Credit, I put a substantial down payment down on the car, even after this, we were told that the interest rate was going to be higher through Ford. I agreed on the terms and asked in the finance office that my loan would be financed through Ford Credit, I was told "Yes" by the finance officer. 2 weeks later Wells Fargo calls and welcomes me as their new customer! I said there must be some mistake, Ford Credit was supposed to finance my loan, After calling multiple "Managers" and "Tony" the person the wrote up my "Deal" I was lied to about my credit score, even though I knew what it was before I went in, I was lied to about a paper saying I wouldn't be financed through Ford Credit, I was told I was turned down by Ford Credit, etc....etc.....etc!! I called Ford Credit and was told that the dealership sets the interest rate and they choose who finances who! I still have not received my rejection letter from Ford Credit. I was lied to in the finance office, I was lied to when I tried to get the dealership to correct their mistake, if I knew Ford Credit was not going to get my loan, then I would have come to the dealership with my own financing. I was cheated, lied to and miss informed by the finance office and this dealership, which "Tony" even admitted they lied, all I got was a "sorry" we can finance you with Chase if you want..... I am now stuck with a loan from a bank I hate and paying more because of lies.... Never go to this dealership, they are just like a lot of other dealerships, scum bags

0
★☆☆☆☆

My wife and I went in to look at a used Ford Expedition, after working the numbers and looking at multiple vehicles on the lot, and going back and fourth with the finance office, we decided on purchasing a new 2010 Ford Expedition, after working with the "Numbers" we chose to pay a point higher interest rate to be financed with Ford Credit, I am very loyal to Ford Credit, I have 2 paid off loans in the last 3 years with Ford Credit, I put a substantial down payment down on the car, even after this, we were told that the interest rate was going to be higher through Ford. I agreed on the terms and asked in the finance office that my loan would be financed through Ford Credit, I was told "Yes" by the finance officer. 2 weeks later Wells Fargo calls and welcomes me as their new customer! I said there must be some mistake, Ford Credit was supposed to finance my loan, After calling multiple "Managers" and "Tony" the person the wrote up my "Deal" I was lied to about my credit score, even though I knew what it was before I went in, I was lied to about a paper saying I wouldn't be financed through Ford Credit, I was told I was turned down by Ford Credit, etc....etc.....etc!! I called Ford Credit and was told that the dealership sets the interest rate and they choose who finances who! I still have not received my rejection letter from Ford Credit. I was lied to in the finance office, I was lied to when I tried to get the dealership to correct their mistake, if I knew Ford Credit was not going to get my loan, then I would have come to the dealership with my own financing. I was cheated, lied to and miss informed by the finance office and this dealership, which "Tony" even admitted they lied, all I got was a "sorry" we can finance you with Chase if you want..... I am now stuck with a loan from a bank I hate and paying more because of lies.... Never go to this dealership, they are just like a lot of other dealerships, scum bags

.

I am a customer of Airport Marina Ford for over 6 years, for all my car's maintenance and repair needs. The staff has always been very nice, professional and helpful, the service fast and fair. I had a small problem twice during these years, both times the service director, Leonard personally corrected it right away, well making up for the small inconvenience. He is very dedicated to excellent customer care, making sure every customer leaves happy and his positive attitude mirrors in the staff, as well. I am always confident that my car and I get the best possible treatment without any " Funky-Monkey Business" that most other places would pull-off... :-)

2
★★★★★

I am a customer of Airport Marina Ford for over 6 years, for all my car's maintenance and repair needs. The staff has always been very nice, professional and helpful, the service fast and fair. I had a small problem twice during these years, both times the service director, Leonard personally corrected it right away, well making up for the small inconvenience. He is very dedicated to excellent customer care, making sure every customer leaves happy and his positive attitude mirrors in the staff, as well. I am always confident that my car and I get the best possible treatment without any " Funky-Monkey Business" that most other places would pull-off... :-)

.

I was initially upset with the service I received at this dealership and was incredibly impressed when the manager, Leonard, called me personally to apologize and see how he could make it up to me.

4
★★★★☆

I was initially upset with the service I received at this dealership and was incredibly impressed when the manager, Leonard, called me personally to apologize and see how he could make it up to me.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

DO NOT take your car here for service - I made the mistake of bringing my car here for regular service and over the past few visits have realized that none of the service "advisors" have any idea what they are talking about. They diagnose problems and make repairs on little more than a hunch... Twice I have brought my car in, had them make repairs and had to return within a week because my car was performing WORSE than it had before I brought my car in. Women especially beware - they see dollar signs when you drive your car into the service department. I would suggest you take your car to Midas, Vista Ford or someplace else - this place is a total fraud. I would also mention that the women who work in the cashier/office are fat, rude and never say "thank you."

0
★☆☆☆☆

DO NOT take your car here for service - I made the mistake of bringing my car here for regular service and over the past few visits have realized that none of the service "advisors" have any idea what they are talking about. They diagnose problems and make repairs on little more than a hunch... Twice I have brought my car in, had them make repairs and had to return within a week because my car was performing WORSE than it had before I brought my car in. Women especially beware - they see dollar signs when you drive your car into the service department. I would suggest you take your car to Midas, Vista Ford or someplace else - this place is a total fraud. I would also mention that the women who work in the cashier/office are fat, rude and never say "thank you."

.

It was the first time in my life that I can honesty say that buying a car was not only easy and hassle-free but was the most enjoyable and memorable experience I have ever had in buying a car. The professionalism and courtesy that was displayed by the sales staff was the first thing that struck me. They came immediately to my assistance and made me feel that they were more concerned with what my vehicle needs were rather than simply trying to sell me their most expensive car. Also, I was impressed by the no-pressure attitude they displayed throughout the selling process.

I found the Lot to be easy to brouse through and the sales person was extremely helpful and knowledgable about the inventory and was able to answer all my questions on the spot which saved a great deal of time and aided me in focusing quickly on a vehicle that met my needs perfectly.

Their specialty appears to be, I am pleased ot say, to satisfy the needs of the customer - that is their top priority. That is certainly a rarity in this age we live in. I will most certainly return to this dealership when it comes time to purchase my next car or truck and I will, in the meantime, spread the word about this dealership to my friends and family and urge them to go there as well. I highly recommend this dealership as a hallmark of what a car dealership should be.

Thank you Airport Marina for a most positive car buying experience!!

5
★★★★★

It was the first time in my life that I can honesty say that buying a car was not only easy and hassle-free but was the most enjoyable and memorable experience I have ever had in buying a car. The professionalism and courtesy that was displayed by the sales staff was the first thing that struck me. They came immediately to my assistance and made me feel that they were more concerned with what my vehicle needs were rather than simply trying to sell me their most expensive car. Also, I was impressed by the no-pressure attitude they displayed throughout the selling process.

I found the Lot to be easy to brouse through and the sales person was extremely helpful and knowledgable about the inventory and was able to answer all my questions on the spot which saved a great deal of time and aided me in focusing quickly on a vehicle that met my needs perfectly.

Their specialty appears to be, I am pleased ot say, to satisfy the needs of the customer - that is their top priority. That is certainly a rarity in this age we live in. I will most certainly return to this dealership when it comes time to purchase my next car or truck and I will, in the meantime, spread the word about this dealership to my friends and family and urge them to go there as well. I highly recommend this dealership as a hallmark of what a car dealership should be.

Thank you Airport Marina for a most positive car buying experience!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

their rental staff is friendly and very personable; I had rented from here about 1 year ago and I still remember their no hassle treatment for every renter; they specialize in domestic models.

2
★★★★★

their rental staff is friendly and very personable; I had rented from here about 1 year ago and I still remember their no hassle treatment for every renter; they specialize in domestic models.

Pros: friendly, no hassle

Cons: only domestics

More about Airport Marina Ford

Airport Marina Ford in Los Angeles, CA offers new and certified pre-owned car sales, service and parts. We are your premier Ford dealership for new and like-new Ford cars, trucks and SUV's in Southern California!

 

Wait, you're the expert.

If you've been to or used Airport Marina Ford, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review