Stierlin Square-Arms Apartments

★☆☆☆☆
  • 405 Stierlin Rd

    Mountain View, CA 94043

    Map & Directions
  • 650-961-3321

About Stierlin Square-Arms Apartments

Hours
By appointment

Real Estate

Real Estate
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Moved in September of 2011. Their website is http://www.cowellproperties.com/Stierlin_Square.html, or just http://www.cowellproperties.com

Frequent smell of marijuana. Routinely had my laundry tampered with by some neighbors. There is a security camera in the laundry room, but when my laundry was tampered with I was told that it was not connected to a security system.

Rent was raised six months after moving in.

Please see the following album of photographs I took after I cleaned the apartment when I vacated: http://www.flickr.com/photos/99435567@N04/sets/72157634798143835//
I was told that the walls needed to be repainted, that the carpet was in a 'filthy' condition, and had $230 deducted from my security deposit to repair the damage. It is plain to see that there is nothing wrong with the apartments. The carpets were steam cleaned and the walls were cleaned from floor to ceiling.

There was faulty wiring on the back porch which caused the light to burn out after about 3 days. Upon moving, management tried to charge me $3 to replace the bulb.

My CO2 sensor went off at one point, and PG&E came out and told me I needed to get my filter cleaned on my gas heater. The manager Steve tried to do this himself, and when PG&E came out they told me the filter was not clean or safe for use. Steve cleaned it again, and although this time it was acceptable by PG&E standards, he got soot all over my carpet beneath the heater.

On more than one occasion, the general manager, Steve Sandburg, entered my apartment without permission.

The manager, Nancy Sandburg, frequently avoids any responsibility. She says she is 'just a middle man' between the tenants and Cowell properties. Don't waste your time going to her with any complaints. This seems to be a consensus among everyone I've spoken with.

1
★☆☆☆☆

Moved in September of 2011. Their website is http://www.cowellproperties.com/Stierlin_Square.html, or just http://www.cowellproperties.com

Frequent smell of marijuana. Routinely had my laundry tampered with by some neighbors. There is a security camera in the laundry room, but when my laundry was tampered with I was told that it was not connected to a security system.

Rent was raised six months after moving in.

Please see the following album of photographs I took after I cleaned the apartment when I vacated: http://www.flickr.com/photos/99435567@N04/sets/72157634798143835//
I was told that the walls needed to be repainted, that the carpet was in a 'filthy' condition, and had $230 deducted from my security deposit to repair the damage. It is plain to see that there is nothing wrong with the apartments. The carpets were steam cleaned and the walls were cleaned from floor to ceiling.

There was faulty wiring on the back porch which caused the light to burn out after about 3 days. Upon moving, management tried to charge me $3 to replace the bulb.

My CO2 sensor went off at one point, and PG&E came out and told me I needed to get my filter cleaned on my gas heater. The manager Steve tried to do this himself, and when PG&E came out they told me the filter was not clean or safe for use. Steve cleaned it again, and although this time it was acceptable by PG&E standards, he got soot all over my carpet beneath the heater.

On more than one occasion, the general manager, Steve Sandburg, entered my apartment without permission.

The manager, Nancy Sandburg, frequently avoids any responsibility. She says she is 'just a middle man' between the tenants and Cowell properties. Don't waste your time going to her with any complaints. This seems to be a consensus among everyone I've spoken with.

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They will get you in at a low rental rate and then increase it every few months!
After a year you will have four rent increases!

They will get you in at a low rental rate and then increase it every few months!
After a year you will have four rent increases!

1
★☆☆☆☆

They will get you in at a low rental rate and then increase it every few months!
After a year you will have four rent increases!

They will get you in at a low rental rate and then increase it every few months!
After a year you will have four rent increases!

Was this review helpful to you?
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