James Import Motor Services

★★★★★
  • 13332 W Washington Blvd

    Los Angeles, CA 90066

    Map & Directions
  • 310-827-9811

About James Import Motor Services

Hours
Mon-Fri 8am-5pm

Automotive

Automotive
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The service here is excellent and the technicians are very qualified!

4
★★★★☆

The service here is excellent and the technicians are very qualified!

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We have been loyal customers for many years. The main reasons are they do great work and they run an honest business. We have realized that you are committed to long-term "win-win" relationships with your customers. We really appreciate James' Imports Motor Repair and your staff.

5
★★★★★

We have been loyal customers for many years. The main reasons are they do great work and they run an honest business. We have realized that you are committed to long-term "win-win" relationships with your customers. We really appreciate James' Imports Motor Repair and your staff.

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I am really impressed with the overall experience. Everyone was so easy to relate to and I never felt self conscious about asking questions. Thank you very much!

3
★★★★★

I am really impressed with the overall experience. Everyone was so easy to relate to and I never felt self conscious about asking questions. Thank you very much!

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They give you an honest, easy-to-understand analysis of our problems. They are thorough in service but also get your car back in a timely manner.

3
★★★★★

They give you an honest, easy-to-understand analysis of our problems. They are thorough in service but also get your car back in a timely manner.

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James' Imports Motor Repair is the best shop in the city. I`ve been going here since 2005 when I moved to Los Angeles and have not been disappointed. I`m writing this as my car is at the shop. Seriously, it`s hard to find an honest mechanic and he always looks out for your best interest. I don`t even live in the same area anymore, but still take my car here

5
★★★★★

James' Imports Motor Repair is the best shop in the city. I`ve been going here since 2005 when I moved to Los Angeles and have not been disappointed. I`m writing this as my car is at the shop. Seriously, it`s hard to find an honest mechanic and he always looks out for your best interest. I don`t even live in the same area anymore, but still take my car here

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Fast Service, Quality Service VERY FRIENDLY STAFF! Our mechanic is very helpful and was able to get my taillights working again!!!! WILL DEFINITELY GO BACK FOR OTHER THINGS!

5
★★★★★

Fast Service, Quality Service VERY FRIENDLY STAFF! Our mechanic is very helpful and was able to get my taillights working again!!!! WILL DEFINITELY GO BACK FOR OTHER THINGS!

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Like usual you folks did an outstanding job and gave good advice. Thank you very much.

5
★★★★★

Like usual you folks did an outstanding job and gave good advice. Thank you very much.

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Do not take your car here. Terrible service and do not stand behind their work. They ordered the wrong parts twice for my car and I had to bring it back 3 consecutive days.

Then they did not fix the oil leak completely in my 330 BMW and

3
★★★★★

Do not take your car here. Terrible service and do not stand behind their work. They ordered the wrong parts twice for my car and I had to bring it back 3 consecutive days.

Then they did not fix the oil leak completely in my 330 BMW and

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When I moved to LA about 3 years ago I asked around about a trustworthy shop to take my 330i to. My brother's friend told me about James Import and said he had taken his BMW here for several years. I have never been to a different shop in LA, and will never go to another one. Jim and Doug are extremely honest! When there is an issue with my car, they tell me if it needs to be addressed or not. (I focus on fixing things that are safety concerns, not cosmetic.) Once I had an issue and not only did Jim fix the problem for free, but he also paid for my car to be towed from Woodland Hills (about 30 miles away). Doug, who now manages the front office, used to work on BMWs himself and has many years of experience as well as specialized training. I really value their knowledge and honesty. I'm grateful I found a shop that does good work and has high integrity!

2
★★★★★

When I moved to LA about 3 years ago I asked around about a trustworthy shop to take my 330i to. My brother's friend told me about James Import and said he had taken his BMW here for several years. I have never been to a different shop in LA, and will never go to another one. Jim and Doug are extremely honest! When there is an issue with my car, they tell me if it needs to be addressed or not. (I focus on fixing things that are safety concerns, not cosmetic.) Once I had an issue and not only did Jim fix the problem for free, but he also paid for my car to be towed from Woodland Hills (about 30 miles away). Doug, who now manages the front office, used to work on BMWs himself and has many years of experience as well as specialized training. I really value their knowledge and honesty. I'm grateful I found a shop that does good work and has high integrity!

Pros: Good work, high integrity, trustworty

Cons: none

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Great friendly guys, great reliable service and great affordable prices. What more can you ask for? I'll be going there as long as I own German cars. Thanks Doug and Jim!

2
★★★★★

Great friendly guys, great reliable service and great affordable prices. What more can you ask for? I'll be going there as long as I own German cars. Thanks Doug and Jim!

Pros: Honest and Affordable

Cons: None

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I've been a very happy customer of James Import since 1983! First it was my Porsche then my BMW and now my Mercedes. The work has always been done right the first time, the rates are much less than the dealership and there is a good HONEST bunch of guys that work there. Two Thumbs Up!

2
★★★★★

I've been a very happy customer of James Import since 1983! First it was my Porsche then my BMW and now my Mercedes. The work has always been done right the first time, the rates are much less than the dealership and there is a good HONEST bunch of guys that work there. Two Thumbs Up!

Pros: More dependable and less expensive than the dealer

Cons: None

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Stay away from this shop!!!!!! Doug the manager will be your point of contact and I have no idea what the owner Jim was thinking when he hired him. Doug will lie to you and over charge you, and break a few more parts in your car. He is the most incompetent person I have ever met in my life. This shop must be closed down. Check people's complain with Beter Business Bureau.

0
★☆☆☆☆

Stay away from this shop!!!!!! Doug the manager will be your point of contact and I have no idea what the owner Jim was thinking when he hired him. Doug will lie to you and over charge you, and break a few more parts in your car. He is the most incompetent person I have ever met in my life. This shop must be closed down. Check people's complain with Beter Business Bureau.

Pros: Nothing!!!

Cons: Everything!!!

 

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