A Better Way Housekpng SVC LLC

★★★☆☆
  • 996 Minnesota Ave # 204

    San Jose, CA 95125

    Map & Directions
  • 408-279-1275

About A Better Way Housekpng SVC LLC

Categories
Hours
Mon-Fri 8am-5pm

Personal Services

Personal Services
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3.0 7
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Lets be honest any service industry is going to have some good and bad employees. I have used this service for over 8 years. They do have some turn over but have never let me down when I needed them. I have had regular housekeepers on and off for sometime and other times I float along. (When the money is tighter). When someone cant make it out, they call me right away. I guess unlike some of the other reviews here I am able to realize that sometimes stuff happens and a company can only be held responsible for someones actions for so long until we have to move on to a new housekeeper. I choose to use my cleaning supplies because I am particular on what is used. You can however use the cleaners supplies. I recommend this service to all my Willow Glen neighbors and customers.

5
★★★★★

Lets be honest any service industry is going to have some good and bad employees. I have used this service for over 8 years. They do have some turn over but have never let me down when I needed them. I have had regular housekeepers on and off for sometime and other times I float along. (When the money is tighter). When someone cant make it out, they call me right away. I guess unlike some of the other reviews here I am able to realize that sometimes stuff happens and a company can only be held responsible for someones actions for so long until we have to move on to a new housekeeper. I choose to use my cleaning supplies because I am particular on what is used. You can however use the cleaners supplies. I recommend this service to all my Willow Glen neighbors and customers.

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Poorly managed and monitoring of cleaners. The occasions where I have not had the cleaner show up, management did not have a clue until I called to report. In addition, until I got home in the evening, I had no idea no one had been there to clean my home. Constant reminders, notes, etc. where necessary to keep up some semblance of cleaning to my specifications. I had a couple of occasions where items were broken and no mention made. If part of the cleaning was ignored, there is no attempt to return to rectify, offer partial refund and always excuses made. There are too many GOOD housecleaning businesses to use this one. You also have to supply all cleaning products and equipment.

1
★☆☆☆☆

Poorly managed and monitoring of cleaners. The occasions where I have not had the cleaner show up, management did not have a clue until I called to report. In addition, until I got home in the evening, I had no idea no one had been there to clean my home. Constant reminders, notes, etc. where necessary to keep up some semblance of cleaning to my specifications. I had a couple of occasions where items were broken and no mention made. If part of the cleaning was ignored, there is no attempt to return to rectify, offer partial refund and always excuses made. There are too many GOOD housecleaning businesses to use this one. You also have to supply all cleaning products and equipment.

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0 out of 1 people found this review helpful.

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We've used them for some 4 years. Generally excellent service. Always came, friendly, helpful, hard-working. They bring their own equipment or use ours. We were always called if they they needed a schedule change, or there was a car accident.

2
★★★★☆

We've used them for some 4 years. Generally excellent service. Always came, friendly, helpful, hard-working. They bring their own equipment or use ours. We were always called if they they needed a schedule change, or there was a car accident.

Pros: very steady workforce, many years with the same service

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I have used A Better Way Housekeeping for a few years and I noticed the quality is going downhill. In the past year, they had missed quite a few scheduled cleaning appointments and the management can't seem to make any improvement after several complaints. I finally decided to go with some other company because they once again decided to change my schedule to accommodate someone else's, without even notifying me before the change. I will never use their service again and I wouldn't recommend it to anyone.

2
★★☆☆☆

I have used A Better Way Housekeeping for a few years and I noticed the quality is going downhill. In the past year, they had missed quite a few scheduled cleaning appointments and the management can't seem to make any improvement after several complaints. I finally decided to go with some other company because they once again decided to change my schedule to accommodate someone else's, without even notifying me before the change. I will never use their service again and I wouldn't recommend it to anyone.

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0 out of 1 people found this review helpful.

.

I have used A Better Way Housekeeping for a few years and I noticed the quality is going downhill. In the past year, they had missed quite a few scheduled cleaning appointments and the management can't seem to make any improvement after several complaints. I finally decided to go with some other company because they once again decided to change my schedule to accommodate someone else's, without even notifying me before the change. I will never use their service again and I wouldn't recommend it to anyone.

0
★☆☆☆☆

I have used A Better Way Housekeeping for a few years and I noticed the quality is going downhill. In the past year, they had missed quite a few scheduled cleaning appointments and the management can't seem to make any improvement after several complaints. I finally decided to go with some other company because they once again decided to change my schedule to accommodate someone else's, without even notifying me before the change. I will never use their service again and I wouldn't recommend it to anyone.

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This is a Willow Glen business and they have cleaned my Aunt's home for several years now. I like that she feels as though she knows the people and feels safe with them in her home. They've been known to make special trips and get the house ready for special days.

4
★★★★☆

This is a Willow Glen business and they have cleaned my Aunt's home for several years now. I like that she feels as though she knows the people and feels safe with them in her home. They've been known to make special trips and get the house ready for special days.

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1 out of 1 people found this review helpful.

.

We have been using A Better Way for about 5 years.
They have always been wonderfull to work with.
I believe it is a relatively small office with a number of Housekeepers. We had one for 4 years who was Wonderful - Juana - but she has sadly retired.
Phyllis has always worked with us to find a new or replacement whenever needed. She is willing to work with our ever changing schedule and any extra shifts (for example after a reception we had at home).
They are quick to return phone calls and easy to get a hold of.

PROS: Flexible, Reliable, Quick to return phone calls
CONS:

4
★★★★☆

We have been using A Better Way for about 5 years.
They have always been wonderfull to work with.
I believe it is a relatively small office with a number of Housekeepers. We had one for 4 years who was Wonderful - Juana - but she has sadly retired.
Phyllis has always worked with us to find a new or replacement whenever needed. She is willing to work with our ever changing schedule and any extra shifts (for example after a reception we had at home).
They are quick to return phone calls and easy to get a hold of.

PROS: Flexible, Reliable, Quick to return phone calls
CONS:

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1 out of 1 people found this review helpful.

More about A Better Way Housekpng SVC LLC

We offer regular cleanings plus special extras for those times when you want your home to look its best. Use us regularly or now and then. We know the security of your home is of the utmost importance. We go that extra mile so you can relax and enjoy the simple pleasures of a clean environment. * From Occasional Cleaning to Daily Housekeeping * We Match Housekeepers and Homeowners * Service You Can Trust * Gift Certificates

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