Bay Mountain Air, Inc.

★★★☆☆
No Problems....Only Solutions
  • 88 Dillon Ave

    Campbell, CA 95008

    Map & Directions
  • 408-796-7262

About Bay Mountain Air, Inc.

Hours
Mon - Fri, 8am - 5pm; Sat, Sun, closed
3.0 4
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I used too work for this compony and the first thing they ask is to be perfict in everything you do.
They are a very fast moveing compony that strides for perfection with every job and person that works for them and by no means would anything they do would leak or not work to the best that it can work . I feel that anyone that wants the job done right the first time should call them and do whatever it takes to have them hndle the problems you are haveing or just to have them do your first job. Gabe Rodgers is my name and if you call them tell them I sent you......

2
★★★★★

I used too work for this compony and the first thing they ask is to be perfict in everything you do.
They are a very fast moveing compony that strides for perfection with every job and person that works for them and by no means would anything they do would leak or not work to the best that it can work . I feel that anyone that wants the job done right the first time should call them and do whatever it takes to have them hndle the problems you are haveing or just to have them do your first job. Gabe Rodgers is my name and if you call them tell them I sent you......

Pros: they do it right the first time

Cons: none

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At first, they seemed professional, honest, and reliable. They were contracted to install ventilation in my commercial site. The technician left a huge mess and the roof leaked causing damage to my ceilings. Tech never came back to repair the leak damage as promised. The supervisor was unpleasant. Follow up was difficult and overall I would never recommend to anyone. They are a big company and should definitely spend the time and money to improve their customer service skills. FYI: 2nd opinion from our roofers and the landlords air conditioner contractors also deemed the work to be poorly completed. Leaked immediately.

0
★☆☆☆☆

At first, they seemed professional, honest, and reliable. They were contracted to install ventilation in my commercial site. The technician left a huge mess and the roof leaked causing damage to my ceilings. Tech never came back to repair the leak damage as promised. The supervisor was unpleasant. Follow up was difficult and overall I would never recommend to anyone. They are a big company and should definitely spend the time and money to improve their customer service skills. FYI: 2nd opinion from our roofers and the landlords air conditioner contractors also deemed the work to be poorly completed. Leaked immediately.

Pros: The receptionist was very pleasant to work with.

Cons: customer service and follow up was a hassle and unpleasant.

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They replaced my air conditioner and heater for me. They were one of the most honest and up front people who have worked on my home. The estimator gives you the real deal.

2
★★★★★

They replaced my air conditioner and heater for me. They were one of the most honest and up front people who have worked on my home. The estimator gives you the real deal.

Pros: They tell you how it is

Cons: They are really busy

.

We contracted with this company for a new heater and install of central air. During the furnace install the workers failed to put anything down to protect the hardwood floors. They put 2 very large gouges in the floor. We are still wating for them to repair the floor and it's been 6 weeks.

0
★☆☆☆☆

We contracted with this company for a new heater and install of central air. During the furnace install the workers failed to put anything down to protect the hardwood floors. They put 2 very large gouges in the floor. We are still wating for them to repair the floor and it's been 6 weeks.

Cons: Poor customer service. Damaged property and wont pay for repair.

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