Pacific Elite Collision Centers - Torrance

★★★☆☆
  • 530 Alaska Ave

    Torrance, CA 90503

    Map & Directions
  • 310-787-8852

About Pacific Elite Collision Centers - Torrance

Categories
  • Auto Body Paint & Repair
  • Auto Detailing
Hours
M-F 8am-5:30pm, Sa 8am-12pm, Su Closed
Special Offer
Call Today
Emails
  • contact@pacificelite.com
  • torrance@pacificelite.com
Year Established
  • 1998
Keywords
  • Free Estimates
  • Collision
  • Collision Centers
  • Body Shop
  • Collision Repair
  • Insurance
  • Accident
  • Customer service
  • Professional
  • MSO
  • Refinshing
  • Paint Matching
  • OEM
  • After Market
  • LKQ
  • Rental Cars
  • Towing
  • Restoring your vehicle
  • Paintless Dent Repair
  • Craftsman
  • Qualified
  • ICAR
  • Gold Class
  • ASE
  • Certified
  • Glass Replacement
  • Automobiles
  • Cars
  • Lifetime Warranty
  • State of art equipment
  • High Caliber Repairs
  • Insurance Approved
  • Canoga Park
  • Costa Mesa
  • Covina
  • Downey
  • El Segundo
  • Fullerton
  • Long Beach
  • Signal Hill
  • Los Angeles
  • Ontario
  • South County
  • Stanton
  • Torrance
  • Mission Viejo
  • Service
  • Torrance Free Estimates
  • Torrance Collision
  • Torrance Collision Centers
  • Torrance Body Shop
  • Torrance Collision Repair
  • Torrance Insurance Approved
  • Torrance Accident
  • Torrance Customer service
  • Torrance Professional
  • Torrance MSO
  • Torrance Refinshing
  • Torrance Paint Matching
  • Torrance OEM
  • Torrance After Market
  • Torrance LKQ
  • Torrance Rental Cars
  • Torrance Towing
  • Torrance Restoring your vehicle
  • Torrance Paintless Dent Repair
  • Torrance Craftsman
  • Torrance Qualified
  • Torrance ICAR
  • Torrance Gold Class
  • Torrance ASE
  • Torrance Certified
  • Torrance Glass Replacement
  • Torrance Automobiles
  • Torrance Cars
  • Torrance Lifetime Warranty
  • Torrance State of art equipment
  • Torrance High Caliber Repairs
  • Torrance Service
Specialties
  • ICAR Gold Class Trained Technicians
  • OE Certified
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa
Services
  • Free Estimates
  • Collision repair
  • Expert Paint Matching and Refinishing
  • Glass Replacement
  • Bumper Repairs
  • Interior Repairs
  • Lifetime Warranty
  • Wheel Repairs
  • Diagnostic Scans
Languages
  • English
  • Spanish

Automotive

Automotive
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Products and Services
    3.0 4
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    .

    My brand new 750 was rear ended pretty hard on the freeway, and since I purchased it from Eddie at South Bay BMW, I decided to go there and get an estimate. South Bay BMW uses Prestige Too Auto Body, and they had a representative onsite to help me out. Lariza wrote an estimate for me, scheduled my vehicle in for repairs, and got me into a rental. When I went to pick up my vehicle from the actual body shop, the staff offered me coffee, and my estimator Jose walked me around my car to make sure I was satisfied with the repairs! Although the accident made me want a new car, Prestige Too did an awesome job on the repairs, and made it look like nothing ever happened. The staff is professional and courteous, and I will definitely reccommend my friends and family!

    5
    ★★★★★

    My brand new 750 was rear ended pretty hard on the freeway, and since I purchased it from Eddie at South Bay BMW, I decided to go there and get an estimate. South Bay BMW uses Prestige Too Auto Body, and they had a representative onsite to help me out. Lariza wrote an estimate for me, scheduled my vehicle in for repairs, and got me into a rental. When I went to pick up my vehicle from the actual body shop, the staff offered me coffee, and my estimator Jose walked me around my car to make sure I was satisfied with the repairs! Although the accident made me want a new car, Prestige Too did an awesome job on the repairs, and made it look like nothing ever happened. The staff is professional and courteous, and I will definitely reccommend my friends and family!

    Was this review helpful to you?
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    .

    Prestige Too Auto Body are rip off artists! My BMW M Coupe was hit - while parked - by a man and wife insured by AllState (Prestige is an approved AllState repair facility). Prestige wrote an estimate for $3,630.87 - I was told the hood could not be fixed. AllState called, took a statement, and later told me not a problem, we'll have Prestige get started repairing your car - Prestige is an approved provider. Then Prestige lost my car - actually called me to ask where it was! Then Prestige sent me an e-mail (hid behind an e-mail really) asking that I sign off on an "authorization for repairs form" which they changed from $3682.48 to $832.46 - and changed the work they were doing - once AllState (the insurer of the other driver) asked them to. Mind boggling. And Prestige knew AllState was the insurer all along.

    FYI -Lariza Espiritu, Carlos Mancera and Tek Ung were all involved in my transaction.

    Prestige is a joke! Actually told me on the phone, "We'd love to repair that car for $3,700 - there's a ton of profit in it." Then said they could now miraculously repair the hood. Really! They know who butters their bread - AllState and the insurance companies! It would be nice to see a company that stands by their word!

    Plus my car came back with curb rash all over the rims!

    I'd give them Zero stars but the system won't let me!

    1
    ★☆☆☆☆

    Prestige Too Auto Body are rip off artists! My BMW M Coupe was hit - while parked - by a man and wife insured by AllState (Prestige is an approved AllState repair facility). Prestige wrote an estimate for $3,630.87 - I was told the hood could not be fixed. AllState called, took a statement, and later told me not a problem, we'll have Prestige get started repairing your car - Prestige is an approved provider. Then Prestige lost my car - actually called me to ask where it was! Then Prestige sent me an e-mail (hid behind an e-mail really) asking that I sign off on an "authorization for repairs form" which they changed from $3682.48 to $832.46 - and changed the work they were doing - once AllState (the insurer of the other driver) asked them to. Mind boggling. And Prestige knew AllState was the insurer all along.

    FYI -Lariza Espiritu, Carlos Mancera and Tek Ung were all involved in my transaction.

    Prestige is a joke! Actually told me on the phone, "We'd love to repair that car for $3,700 - there's a ton of profit in it." Then said they could now miraculously repair the hood. Really! They know who butters their bread - AllState and the insurance companies! It would be nice to see a company that stands by their word!

    Plus my car came back with curb rash all over the rims!

    I'd give them Zero stars but the system won't let me!

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    .

    South Bay BMW recommended Prestige Too for a front bumper scuff (No body damage). I told the estimator that the work would be out-of-pocket. He quoted me nearly $1,000 to remove, paint and re-install. The paint portion of the estimate was reasonable, but they booked 10.3 hours for the remove and re-install. Examples of the itemization include 0.3 hours (18 mins) to R&I each side reflector, 0.3 hours for the upper seal, 0.2 hours (12 mins) for each washer cover, and 0.2 hours for the tow eye cap. None of these procedures require more than a stiff thumbnail, literally. I tried to level with the guy and let him know I was no rookie. I told him I would prefer to not have to do the R&I myself, but wanted a quote for just the paint. He tried to convince me not to attempt it, saying "It's much tougher than it looks." What a joke. I was done with his attempt to take advantage of me.

    I went home and removed the bumper and all associated trim pieces myself. I'm no professional, but I clocked my effort at 35 minutes exactly. Took the bumper to Auto Bahn Auto Body and got it painted for $400, which was still pricey, but they do Land Rovers and Porsches. Re-installed it in about 30 minutes. Quality and color match are perfect and I couldn't be happier.

    I know it's a BMW, so I wasn't looking to cut corners of nickle and dime a company for trying to make a profit. I just didn't want to feel like I was being raped. Go to them if you must, but read the invoice very carefully.

    1
    ★☆☆☆☆

    South Bay BMW recommended Prestige Too for a front bumper scuff (No body damage). I told the estimator that the work would be out-of-pocket. He quoted me nearly $1,000 to remove, paint and re-install. The paint portion of the estimate was reasonable, but they booked 10.3 hours for the remove and re-install. Examples of the itemization include 0.3 hours (18 mins) to R&I each side reflector, 0.3 hours for the upper seal, 0.2 hours (12 mins) for each washer cover, and 0.2 hours for the tow eye cap. None of these procedures require more than a stiff thumbnail, literally. I tried to level with the guy and let him know I was no rookie. I told him I would prefer to not have to do the R&I myself, but wanted a quote for just the paint. He tried to convince me not to attempt it, saying "It's much tougher than it looks." What a joke. I was done with his attempt to take advantage of me.

    I went home and removed the bumper and all associated trim pieces myself. I'm no professional, but I clocked my effort at 35 minutes exactly. Took the bumper to Auto Bahn Auto Body and got it painted for $400, which was still pricey, but they do Land Rovers and Porsches. Re-installed it in about 30 minutes. Quality and color match are perfect and I couldn't be happier.

    I know it's a BMW, so I wasn't looking to cut corners of nickle and dime a company for trying to make a profit. I just didn't want to feel like I was being raped. Go to them if you must, but read the invoice very carefully.

    Was this review helpful to you?
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    .

    Prestige Too is a recommended repair center for my insurance company, and when my side mirror was knocked off my car, I took it to them to get it fixed. When they found that the repair would be under the deductible and it would be out of my pocket, they bent over backwards getting me the best deal possible--they found a used mirror that was the right color (saving me paint costs!), and it was in better shape than both of the ones I had on my car originally. They finished the work within the estimated time, and everyone was friendly and helpful.

    5
    ★★★★★

    Prestige Too is a recommended repair center for my insurance company, and when my side mirror was knocked off my car, I took it to them to get it fixed. When they found that the repair would be under the deductible and it would be out of my pocket, they bent over backwards getting me the best deal possible--they found a used mirror that was the right color (saving me paint costs!), and it was in better shape than both of the ones I had on my car originally. They finished the work within the estimated time, and everyone was friendly and helpful.

    Was this review helpful to you?
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    Message from Pacific Elite Collision Centers - Torrance

    Pacific Elite Collision Centers #1 priority is our customer. We are a family owned operation that works closely with all major insurance carriers. We are privileged to have the opportunity to repair your vehicle back to pre-accident condition.



    We know there are many other Collision Centers to choose from, the difference that separates Pacific Elite Collision Centers from our competitors is our personal touch. At Pacific Elite Collision Center you are treated and cared for like family.



    With our knowledgeable staff, we strive to make the repair process easy and seamless for all our guests. You will receive a quality repair in an efficient manner while receiving continual updates so you know every step of the way how your repair process is going. We have invested in Collision Industry training for our technicians to ensure your repairs are completed correctly and to factory specifications. We are proud to be ICAR Gold Class Certified in all locations and pride ourselves in providing exceptional service to our community.



    We provide free estimates and a lifetime guaranty on all repairs.



    Come and experience the difference at Pacific Elite Collision Centers, we appreciate you!

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