Bear Valley Hand Car Wash

★★★☆☆

About Bear Valley Hand Car Wash

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Automotive

Automotive
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Worst car wash and customer service I have ever had or dealt with! I paid 24.95 initially for the works car wash. It was supposed to be the best wash available. My car was 1st vacuumed and then it was supposed to be sent through the machine to get washed and all of the chemical waxes. They didn't send my car through the machine and hand washed it because it was too low. The hand wash was horrible and left dirt all over my car, wheels and windows. They also weren't going to tell me that they didn't send the car through the machine to be washed. I asked to talk to the owner to the receptionist and she gave me a business card with which she wrote the name Frances on. The worker that was cleaning the inside of my car told me the receptionist was the owner and lied to me. When I confronted her about it she said, "so what, what good is it gonna do anyways!" I told her that I was filing a report to the BBB and she didn't give a dam. I would highly recommend watching your car go through the wash if u decide to use these guys for your protection. In my report to the BBB I have included numerous pictures and the receipts. They refunded 9.00 so I ended up paying 16.00 for a dirty car! Thanks a lot Bear Valley Hand Car Wash for charging me for a dirty car and lying to me to avoid taking responsibility.

1
★☆☆☆☆

Worst car wash and customer service I have ever had or dealt with! I paid 24.95 initially for the works car wash. It was supposed to be the best wash available. My car was 1st vacuumed and then it was supposed to be sent through the machine to get washed and all of the chemical waxes. They didn't send my car through the machine and hand washed it because it was too low. The hand wash was horrible and left dirt all over my car, wheels and windows. They also weren't going to tell me that they didn't send the car through the machine to be washed. I asked to talk to the owner to the receptionist and she gave me a business card with which she wrote the name Frances on. The worker that was cleaning the inside of my car told me the receptionist was the owner and lied to me. When I confronted her about it she said, "so what, what good is it gonna do anyways!" I told her that I was filing a report to the BBB and she didn't give a dam. I would highly recommend watching your car go through the wash if u decide to use these guys for your protection. In my report to the BBB I have included numerous pictures and the receipts. They refunded 9.00 so I ended up paying 16.00 for a dirty car! Thanks a lot Bear Valley Hand Car Wash for charging me for a dirty car and lying to me to avoid taking responsibility.

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Bear Valley hand car wash is located not too far from the freeway on Bear Valley Rd. Close to Cottonwood St. They are a very busy place so don't go there when your in a hurry. The machines wash your car but after they come out the workers dry and wipe off your car and they seem to do a very good job. The prices seem to be alittle higher but they do run specials during the week. I know there is a senior discount .

PROS: Good work
CONS: Prices alittle higher, very busy,

4
★★★★☆

Bear Valley hand car wash is located not too far from the freeway on Bear Valley Rd. Close to Cottonwood St. They are a very busy place so don't go there when your in a hurry. The machines wash your car but after they come out the workers dry and wipe off your car and they seem to do a very good job. The prices seem to be alittle higher but they do run specials during the week. I know there is a senior discount .

PROS: Good work
CONS: Prices alittle higher, very busy,

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Bear Valley Hand Car Wash is a good place to get your car cleaned. Although the wash itself is mechanized, the workers take a lot of time and make a lot of effort to get the details right when drying and polishing the cars. Try to get your car in early, though; they get busy fast. Also, there are some midweek specials that can save a few bucks.

4
★★★★☆

Bear Valley Hand Car Wash is a good place to get your car cleaned. Although the wash itself is mechanized, the workers take a lot of time and make a lot of effort to get the details right when drying and polishing the cars. Try to get your car in early, though; they get busy fast. Also, there are some midweek specials that can save a few bucks.

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