Phil's Tire & Auto Care

★★★☆☆
  • 422 Purisima Way

    Half Moon Bay, CA 94019

    Map & Directions
  • 650-726-5153

About Phil's Tire & Auto Care

Hours
Mon-Fri 7:30am-5:30pm

Automotive

Automotive
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Great customer service, very attentive mechanics who know what they are talking about.I've been a customer through 3 or 4 family cars now and they have fixed everything from an air conditioner, flat tire, power steering issue, spark plugs and auto window problems!Prices are comparable but peace of mind is priceless.

4
★★★★☆

Great customer service, very attentive mechanics who know what they are talking about.I've been a customer through 3 or 4 family cars now and they have fixed everything from an air conditioner, flat tire, power steering issue, spark plugs and auto window problems!Prices are comparable but peace of mind is priceless.

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I was in Half Moon Bay 3 days in an RV. I came on my spare tire; the "good" tire had a leak. I took the tire in Monday afternoon. Most places can fix a tire in 10 minutes. They made a fuss because it's a larger RV tire but took it anyway...but it couldn't be done until the next day. I said I suspected the valve extension. They would call me. By 2PM next day no call. I called them. They told me they filled it the previous night & it doesn't hold air. WOW, newsflash, I ALREADY knew it had a leak. But they told me again it should go into Redwood City, they aren't "equipped" to do it. He said they had no way to put it in a water tank to see leaks. I?ve seen small shops spray water on a tire & watch for bubbling...it's not rocket science. He'd work on it he said - whatever that meant - & I should come pick it up at 4. Interesting - when I got there, it turns out he LEAVES at 4. Convenient. The tire was sitting untouched. The manager looked at it & had no idea what the status was or why it wasn't fixed. He said they'd do it the next morning - the morning I was supposed to leave. I took the tire with me instead to the corner Union Station. GREAT station, GREAT owner. "SURE we can fix that." It took them TEN minutes. Like I mentioned, they used a spray bottle. They sprayed the extension on the valve...as I suspected, that was the leak. They filled the tire, tightened the extension, used the spray bottle & found no more leaks. Yup, - 10 MINUTES. Not TWO DAYS to do NOTHING. Perhaps the first fellow didn't care as I seem to only be passing through? Was he lazy? He didn't care? Is he incompetent? Whatever the reason, he didn't know that I was here finding a place to live & I WILL be living here - & I know not to use his "services," & I know to recommend to locals NOT to take their cars there....something you cannot afford in a place as small as Half Moon Bay. Phil's Tire & Auto Care needs a wake up call - hopefully this review is it.

0
★☆☆☆☆

I was in Half Moon Bay 3 days in an RV. I came on my spare tire; the "good" tire had a leak. I took the tire in Monday afternoon. Most places can fix a tire in 10 minutes. They made a fuss because it's a larger RV tire but took it anyway...but it couldn't be done until the next day. I said I suspected the valve extension. They would call me. By 2PM next day no call. I called them. They told me they filled it the previous night & it doesn't hold air. WOW, newsflash, I ALREADY knew it had a leak. But they told me again it should go into Redwood City, they aren't "equipped" to do it. He said they had no way to put it in a water tank to see leaks. I?ve seen small shops spray water on a tire & watch for bubbling...it's not rocket science. He'd work on it he said - whatever that meant - & I should come pick it up at 4. Interesting - when I got there, it turns out he LEAVES at 4. Convenient. The tire was sitting untouched. The manager looked at it & had no idea what the status was or why it wasn't fixed. He said they'd do it the next morning - the morning I was supposed to leave. I took the tire with me instead to the corner Union Station. GREAT station, GREAT owner. "SURE we can fix that." It took them TEN minutes. Like I mentioned, they used a spray bottle. They sprayed the extension on the valve...as I suspected, that was the leak. They filled the tire, tightened the extension, used the spray bottle & found no more leaks. Yup, - 10 MINUTES. Not TWO DAYS to do NOTHING. Perhaps the first fellow didn't care as I seem to only be passing through? Was he lazy? He didn't care? Is he incompetent? Whatever the reason, he didn't know that I was here finding a place to live & I WILL be living here - & I know not to use his "services," & I know to recommend to locals NOT to take their cars there....something you cannot afford in a place as small as Half Moon Bay. Phil's Tire & Auto Care needs a wake up call - hopefully this review is it.

Pros: Nice guys

Cons: Bad service, questionable ability

 

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