Lithia Chevrolet Of Redding

★★★★☆
  • 200 E Cypress Ave

    Redding, CA 96002

    Map & Directions
  • 530-410-6002

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.

Bought a car here 4 months ago. Wish I would have gone with my first instinct and gone up to Ashland. I was warned about this dealership by other buyers. Lithia Redding didn't have the options I was looking for but they could get me a car

3
★★★★★

Bought a car here 4 months ago. Wish I would have gone with my first instinct and gone up to Ashland. I was warned about this dealership by other buyers. Lithia Redding didn't have the options I was looking for but they could get me a car

.

I TOO HAVE PURCHASED A "LIFETIME" OIL CHANGE, EACH TIME I GO THERE I AM AMAZED AT HOW LONG IT TAKES FOR A SIMPLE OIL CHANGE. I TOLD THE MANAGER NEXT TIME I WOULD REMEMBER TO BRING MY SUITCASE AND PAJAMAS. ONE TIME THEY ACTUALLY LET ME WAIT TO GIVE ME MY KEYS WHILE THE MANAGER TALKED TO AN EMPLOYEE, I WAS FURIOUS THAT THEY MADE Me WAIT THE EXTRA, EXTRA TIME. THEY WERE LOOKING AT ALL KINDS OF THINGS IN MY CAR WHILE DOING THE "OIL CHANGE" AND FOUND WAY OVER 2 THOUSAND DOLLARS IN "REPAIRS" THAT NEEDED TO BE DONE AND PRESENTED ME WITH A LONG LIST. MY CAR HAD ONLY 55 THOUSAND MILES ON IT AND I BARELY DRIVE IT. MOSTLY IT IS GARAGED IN A COOL, BRICK GARAGE AND I DRIVE IT MOSTLY WHEN THE WEATHER IS BAD OR SNOWING FOR THE 4WD. THE MANAGER SAID THAT KEEPING A CAR IN A GARAGE AND NOT DRIVING IT MUCH CAN CAUSE ALL KINDS OF PROBLEMS ETC. ETC. HE TRIED TO TALK TO ME LIKE I WAS REALLY NAIIVE ABOUT CARS BUT HE UNDERESTIMATED ME. I SHOWED MY HUSBAND, WHO OWNS A TRUCKING BUSINESS, THE REPAIR ESTIMATE AND HE WAS SHOCKED, HE SAID THAT THIER HOURLY LABOR IS ALMOST THE SAME AS A DIESEL MECHANIC AND HE WAS CERTAIN THAT THE REPAIRS ARE NOT NECCESSARY AND WERE SUPER INFLATED. I WILL SOON FIND OUT AS I WILL BE TAKING IT IN TO GET ANOTHER OPINION AT A RECOMMENDED REPAIR SHOP IN REDDING SOON. IT WILL BE INTERESTING TO COMPARE BOTH THE REPAIR ESTIMATES AND I WILL BE POSTING THE FINAL RESULTS ON HERE. I DO NOT TRUST THIS DEALERSHIP. THEY ARE SO NICE TO YOU FOR A WHILE WHEN YOU BUY THEIR BEST CARS. THEIR WAITING ROOM IS SO SHABBY AND SMALL THAT I SOMETIMES RENT A CAR WHILE I WAIT EVEN FOR A COUPLE HOURS AS I DO NOT LIVE NEAR REDDING. THEY CAN PROVIDE A MUCH NICER WAITING ROOM, THE ONE THEY HAVE IS PRETTY DISGUSTING FOR THEIR PATRONS. ONCE THERE WAS NO ROOM EVEN TO SIT. I PURCHASE MY VEHICLES ELSEWHERE NOW BUT I WILL CONTINUE TO GET MY LIFETIME OIL CHANGES ON THIS VEHICLE SINCE I HAVE PAID FOR THEM ALREADY. I WILL GIVE ONE STAR BECAUSE YOU CANNOT GIVE NO STARS ON HERE. THEY ARE A ZERO STAR DEALERSHIP. I AGREE WITH ANOTHER POSTER ON HERE WHO SAID THEY SEEM GREEDY.

1
★☆☆☆☆

I TOO HAVE PURCHASED A "LIFETIME" OIL CHANGE, EACH TIME I GO THERE I AM AMAZED AT HOW LONG IT TAKES FOR A SIMPLE OIL CHANGE. I TOLD THE MANAGER NEXT TIME I WOULD REMEMBER TO BRING MY SUITCASE AND PAJAMAS. ONE TIME THEY ACTUALLY LET ME WAIT TO GIVE ME MY KEYS WHILE THE MANAGER TALKED TO AN EMPLOYEE, I WAS FURIOUS THAT THEY MADE Me WAIT THE EXTRA, EXTRA TIME. THEY WERE LOOKING AT ALL KINDS OF THINGS IN MY CAR WHILE DOING THE "OIL CHANGE" AND FOUND WAY OVER 2 THOUSAND DOLLARS IN "REPAIRS" THAT NEEDED TO BE DONE AND PRESENTED ME WITH A LONG LIST. MY CAR HAD ONLY 55 THOUSAND MILES ON IT AND I BARELY DRIVE IT. MOSTLY IT IS GARAGED IN A COOL, BRICK GARAGE AND I DRIVE IT MOSTLY WHEN THE WEATHER IS BAD OR SNOWING FOR THE 4WD. THE MANAGER SAID THAT KEEPING A CAR IN A GARAGE AND NOT DRIVING IT MUCH CAN CAUSE ALL KINDS OF PROBLEMS ETC. ETC. HE TRIED TO TALK TO ME LIKE I WAS REALLY NAIIVE ABOUT CARS BUT HE UNDERESTIMATED ME. I SHOWED MY HUSBAND, WHO OWNS A TRUCKING BUSINESS, THE REPAIR ESTIMATE AND HE WAS SHOCKED, HE SAID THAT THIER HOURLY LABOR IS ALMOST THE SAME AS A DIESEL MECHANIC AND HE WAS CERTAIN THAT THE REPAIRS ARE NOT NECCESSARY AND WERE SUPER INFLATED. I WILL SOON FIND OUT AS I WILL BE TAKING IT IN TO GET ANOTHER OPINION AT A RECOMMENDED REPAIR SHOP IN REDDING SOON. IT WILL BE INTERESTING TO COMPARE BOTH THE REPAIR ESTIMATES AND I WILL BE POSTING THE FINAL RESULTS ON HERE. I DO NOT TRUST THIS DEALERSHIP. THEY ARE SO NICE TO YOU FOR A WHILE WHEN YOU BUY THEIR BEST CARS. THEIR WAITING ROOM IS SO SHABBY AND SMALL THAT I SOMETIMES RENT A CAR WHILE I WAIT EVEN FOR A COUPLE HOURS AS I DO NOT LIVE NEAR REDDING. THEY CAN PROVIDE A MUCH NICER WAITING ROOM, THE ONE THEY HAVE IS PRETTY DISGUSTING FOR THEIR PATRONS. ONCE THERE WAS NO ROOM EVEN TO SIT. I PURCHASE MY VEHICLES ELSEWHERE NOW BUT I WILL CONTINUE TO GET MY LIFETIME OIL CHANGES ON THIS VEHICLE SINCE I HAVE PAID FOR THEM ALREADY. I WILL GIVE ONE STAR BECAUSE YOU CANNOT GIVE NO STARS ON HERE. THEY ARE A ZERO STAR DEALERSHIP. I AGREE WITH ANOTHER POSTER ON HERE WHO SAID THEY SEEM GREEDY.

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.

When I purchased the lifetime oil chage with my new toyota I didn't realize that they ment it would take a lifetime to get your oil changed. What a ripoff. I was the first one there at 7am I didn't get my vehicle back until 6pm. 11 hours - I wasn't alone -several others complained about the same thing. The service department didn't care they already got your money and was in no hurry to work on your vehicle they were only interested in the customers that they hadn't gotten thier money yet - MONEY - MONEY this nis a greedy dealership. Do yourself a big favor and drive to Chico or Sacramento.

3
★★★☆☆

When I purchased the lifetime oil chage with my new toyota I didn't realize that they ment it would take a lifetime to get your oil changed. What a ripoff. I was the first one there at 7am I didn't get my vehicle back until 6pm. 11 hours - I wasn't alone -several others complained about the same thing. The service department didn't care they already got your money and was in no hurry to work on your vehicle they were only interested in the customers that they hadn't gotten thier money yet - MONEY - MONEY this nis a greedy dealership. Do yourself a big favor and drive to Chico or Sacramento.

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1 out of 1 people found this review helpful.

.

We did not purchase our sedan Lithia Toyota of Redding, but got it serviced here recently and were very pleased with the service we received. The customer service agents were very attentive and helpful. We got an appointment easily and was able to leave with the car serviced in only an hour. We would definately return again in the future.

4
★★★★☆

We did not purchase our sedan Lithia Toyota of Redding, but got it serviced here recently and were very pleased with the service we received. The customer service agents were very attentive and helpful. We got an appointment easily and was able to leave with the car serviced in only an hour. We would definately return again in the future.

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1 out of 1 people found this review helpful.

.

I have purchased 2 new vehicles and 1 used vehicle through Lithia since 2003 and every time, they have been outstanding. Customer service after the sale is exceptional and the Service Man Dan is absolutely the best!

Whenever I go back in, they greet me by name and are always ready to bend over backwards to do whatever they can to make my visit enjoyable.

I would highly recommend Lithia to anyone looking to purchase a car or truck!

5
★★★★★

I have purchased 2 new vehicles and 1 used vehicle through Lithia since 2003 and every time, they have been outstanding. Customer service after the sale is exceptional and the Service Man Dan is absolutely the best!

Whenever I go back in, they greet me by name and are always ready to bend over backwards to do whatever they can to make my visit enjoyable.

I would highly recommend Lithia to anyone looking to purchase a car or truck!

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