Sorrento Valley Automotive

★★★★☆
  • 11526 Sorrento Valley Rd

    San Diego, CA 92121

    Map & Directions
  • 858-755-2735

About Sorrento Valley Automotive

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Automotive

Automotive
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4.0 12
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.

I have been going to Nancy and David since I was pregnant with my daughter. She just turned 24 yrs old. Back in the day when they had the Mobil station in Del Mar. Thank God they are literally 2 miles away.
I have a 12 yr old BMW that has

3
★★★★★

I have been going to Nancy and David since I was pregnant with my daughter. She just turned 24 yrs old. Back in the day when they had the Mobil station in Del Mar. Thank God they are literally 2 miles away.
I have a 12 yr old BMW that has

.

We run a local business just a few blocks from SORRENTO VALLEY AUTOMOTIVE and I must say that it is a pleasure to have such a fantastic working relationship with Nancy and her team. Nancy has sent many of her loyal customers to our shop

3
★★★★★

We run a local business just a few blocks from SORRENTO VALLEY AUTOMOTIVE and I must say that it is a pleasure to have such a fantastic working relationship with Nancy and her team. Nancy has sent many of her loyal customers to our shop

.

I rarely take the time to complete a review of a business, however SVA is that rare family owned business that deserves to be recognized. We have been taking our cars there for 15+years and have had nothing but great experiences with them.

3
★★★★★

I rarely take the time to complete a review of a business, however SVA is that rare family owned business that deserves to be recognized. We have been taking our cars there for 15+years and have had nothing but great experiences with them.

.

i have been taking all of my cars over the last 10 years to SVA. they have serviced my jeep, mustang and chrysler PT. i feel they are straight with me and tell me when i need a service and when certain items can wait. they accomodate me when i need an emergency or quick repair. nancy explains everything to me clearly. i have never had a problem with any of their services.

2
★★★★☆

i have been taking all of my cars over the last 10 years to SVA. they have serviced my jeep, mustang and chrysler PT. i feel they are straight with me and tell me when i need a service and when certain items can wait. they accomodate me when i need an emergency or quick repair. nancy explains everything to me clearly. i have never had a problem with any of their services.

Pros: dependable, stand by their work

.

I recently took my 1997 Dodge RAM 2500 to Sorrento Valley Automotive (SVA) for a repair to the fuel vapor recovery system, as indicated by an error code I identified. The vehicle could not be smogged without correcting the problem. Another well-rated mechanic had attempted a repair twice, but the error reoccurred each time. SVA fixed it correctly the first try. The mechanic showed me how a deteriorated carbon cannister was leaking granules into the vapor tubing, causing the solenoid valve on top of the engine to malfunction. Being a bit of a mechanic myself, I investigated the procedure needed to diagnose this issue on AlldataDIY. Given the complexity and time required for the diagnosis, and the time for replacing the components, SVA's charge was reasonable. The parts costs were on the order I expected for the OEM replacements they used. I'll be taking the truck back to them with an unrelated issue in the next few days, and am comfortable in recommending them to others.

2
★★★★☆

I recently took my 1997 Dodge RAM 2500 to Sorrento Valley Automotive (SVA) for a repair to the fuel vapor recovery system, as indicated by an error code I identified. The vehicle could not be smogged without correcting the problem. Another well-rated mechanic had attempted a repair twice, but the error reoccurred each time. SVA fixed it correctly the first try. The mechanic showed me how a deteriorated carbon cannister was leaking granules into the vapor tubing, causing the solenoid valve on top of the engine to malfunction. Being a bit of a mechanic myself, I investigated the procedure needed to diagnose this issue on AlldataDIY. Given the complexity and time required for the diagnosis, and the time for replacing the components, SVA's charge was reasonable. The parts costs were on the order I expected for the OEM replacements they used. I'll be taking the truck back to them with an unrelated issue in the next few days, and am comfortable in recommending them to others.

Pros: Correct diagnosis, timely service

Cons: None

.

I took my car to Sorrento Valley Automotive for many years, old VW. I kept have starters going out after putting in 4 new starts the dim light went on in the mechanics head and he blamed the problem on a guild bushing that the starter road in. Well I let him replace the starter again and it went out. He finely figured out that my ignition switch was bad. I never had a bad starter in the first place. So I ended up paying about $1850.00 for about a $150.00 job. Dave the owner is a great guy so it was very hard to be upset with him. The service manager position was taken over by Dave??s wife Nancy who is a (rhymes with itch), and was giving me ridiculous quotes and would l felt she was lying to me about things. The best thing Dave could do is separate the wife from the business.

0
★☆☆☆☆

I took my car to Sorrento Valley Automotive for many years, old VW. I kept have starters going out after putting in 4 new starts the dim light went on in the mechanics head and he blamed the problem on a guild bushing that the starter road in. Well I let him replace the starter again and it went out. He finely figured out that my ignition switch was bad. I never had a bad starter in the first place. So I ended up paying about $1850.00 for about a $150.00 job. Dave the owner is a great guy so it was very hard to be upset with him. The service manager position was taken over by Dave??s wife Nancy who is a (rhymes with itch), and was giving me ridiculous quotes and would l felt she was lying to me about things. The best thing Dave could do is separate the wife from the business.

Pros: The Mechanic dose good work

Cons: Nacey

.

I have gone to a lot of mechanics and this shop is the first honest one that I have been to. The owner was really friendly and saved me a lot of money.

5
★★★★★

I have gone to a lot of mechanics and this shop is the first honest one that I have been to. The owner was really friendly and saved me a lot of money.

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.

I have been a customer for quite a long time, and have always been satisfied. I have brought 6 different cars to them for over ten years. There have been a few small snags here and there, but it was always worked out for the best possible outcome. I found this website while searching for the SVA website. I have always referred and will continue to do so. I find it deplorable that someone would write a bad review without even being a customer! You can't compare a service business to one from a different geographic area. You also cannot price shop aftermarket junk parts versus factory replacments. I have total faith in the quality of repairs made, and will not risk the reliability of my vehicle to strand my family. I wouldn't choose the cheapest dentist or attorney, nor would I compromise my car's function. Take it to the best!

2
★★★★★

I have been a customer for quite a long time, and have always been satisfied. I have brought 6 different cars to them for over ten years. There have been a few small snags here and there, but it was always worked out for the best possible outcome. I found this website while searching for the SVA website. I have always referred and will continue to do so. I find it deplorable that someone would write a bad review without even being a customer! You can't compare a service business to one from a different geographic area. You also cannot price shop aftermarket junk parts versus factory replacments. I have total faith in the quality of repairs made, and will not risk the reliability of my vehicle to strand my family. I wouldn't choose the cheapest dentist or attorney, nor would I compromise my car's function. Take it to the best!

.

Sorrento Valley Automotive was recommended to me by a friend. The owner (Nancy) is a parishioner at our church. So I called Nancy to get a quote to replace my rak-n-pinion. (this website keeps telling me that the word "rac_" is inappropriate... so I am spelling it "rak")

Nancy quoted me $270 for the part and $570 (6 hrs at $95) for the labor. She tried to get me to swallow it by informing me that I was getting a great deal on the part because a GM part would cost me $370. She also discussed the difficulties in replacing this part on my car.

I called a trusted mechanic back in Texas to ask him how much this job should cost. He told me that he is able to get the part for $130. He told me to call Napa, Carquest, and a few other places to get a quote. Napa offered the 3 core for $99 + a core charge. Carquest offered it for $88.97 + $13.57 core charge. Both are roughly the $130 my friend suggested it would cost. Sorrento Valley doubled it.

The labor for a replacement in my car is listed in the Mitchell Manual (which has the most up-to-date data for cars) as a 3.5 hour job. Nancy again quoted me 6 hours which is not quite 2x the labor required for the job.

Based on this, I don't believe Nancy is ethical. I will never use her as a mechanic.

I made several calls and I found a mechanic closer to El Cajon who quoted me a fair price for the part and 3 hours of labor. I took my car to them and had it repaired and it is running great. I will never use Sorrento Valley Automotive.

0
★☆☆☆☆

Sorrento Valley Automotive was recommended to me by a friend. The owner (Nancy) is a parishioner at our church. So I called Nancy to get a quote to replace my rak-n-pinion. (this website keeps telling me that the word "rac_" is inappropriate... so I am spelling it "rak")

Nancy quoted me $270 for the part and $570 (6 hrs at $95) for the labor. She tried to get me to swallow it by informing me that I was getting a great deal on the part because a GM part would cost me $370. She also discussed the difficulties in replacing this part on my car.

I called a trusted mechanic back in Texas to ask him how much this job should cost. He told me that he is able to get the part for $130. He told me to call Napa, Carquest, and a few other places to get a quote. Napa offered the 3 core for $99 + a core charge. Carquest offered it for $88.97 + $13.57 core charge. Both are roughly the $130 my friend suggested it would cost. Sorrento Valley doubled it.

The labor for a replacement in my car is listed in the Mitchell Manual (which has the most up-to-date data for cars) as a 3.5 hour job. Nancy again quoted me 6 hours which is not quite 2x the labor required for the job.

Based on this, I don't believe Nancy is ethical. I will never use her as a mechanic.

I made several calls and I found a mechanic closer to El Cajon who quoted me a fair price for the part and 3 hours of labor. I took my car to them and had it repaired and it is running great. I will never use Sorrento Valley Automotive.

.

We have brought our cars here for years. They only do what is required, not doing anything that is not necessary. They answer our questions and advise us on what should be done and what can wait. Their prices are not always less expensive than the dealer, but we get more personalized service and David knows his stuff. We have had cars towed to them. David even checked one over and determined it was not worth fixing (an older car). Did not charge us. The negative is that they are not open on weekends. However, I can drop the car in the evening when they are closed and arrange to pick it up at a later time.

2
★★★★☆

We have brought our cars here for years. They only do what is required, not doing anything that is not necessary. They answer our questions and advise us on what should be done and what can wait. Their prices are not always less expensive than the dealer, but we get more personalized service and David knows his stuff. We have had cars towed to them. David even checked one over and determined it was not worth fixing (an older car). Did not charge us. The negative is that they are not open on weekends. However, I can drop the car in the evening when they are closed and arrange to pick it up at a later time.

.

I thought I had found an honest mechanic. More fool me! Paid for $362 in unauthorized work - the estimate was $90 and the total was $452. Nancy admitted total fault - then stopped returning my calls and faked all her paperwork to back up her new story. Never take your car here - and if you do, read everything you sign and do NOT pay for unauthorized work. Beware Nancy's "let me tell you waht happened..." line - that's the warning sign for a big fat lie! Evil liars that risked their reputation for a few hundred bucks.

0
★☆☆☆☆

I thought I had found an honest mechanic. More fool me! Paid for $362 in unauthorized work - the estimate was $90 and the total was $452. Nancy admitted total fault - then stopped returning my calls and faked all her paperwork to back up her new story. Never take your car here - and if you do, read everything you sign and do NOT pay for unauthorized work. Beware Nancy's "let me tell you waht happened..." line - that's the warning sign for a big fat lie! Evil liars that risked their reputation for a few hundred bucks.

Cons: cheating lying over-chargers

.

Had a Vovlo that dealership said needed a $12,000 replacement of motor. After Sorrento Valley automotive check it - they confirmed that dealership was wrong and it needed a minor repair. My mechanics for life.

2
★★★★★

Had a Vovlo that dealership said needed a $12,000 replacement of motor. After Sorrento Valley automotive check it - they confirmed that dealership was wrong and it needed a minor repair. My mechanics for life.

 

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