Win Thai Cuisine

★★★★☆
  • 16449 Vanowen St

    Van Nuys, CA 91406

    Map & Directions
  • 818-787-6083

About Win Thai Cuisine

Hours
Monday 11:00 AM - 8:45 PM Tuesday 11:00 AM - 8:45 PM Wednesday 11:00 AM - 8:45 PM Thursday 11:00 AM - 8:45 PM Friday 11:00 AM - 8:45 PM Saturday 12:00 PM - 9:00 PM Sunday Closed

Food

Food
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This placed USED to be good I dont' know what has happened but today I placed an order and the chicken coconut soup was the worst ever and I've tried many I couldn't drink it, had to throw it away what a waste of money, on their menu it

3
★★★★★

This placed USED to be good I dont' know what has happened but today I placed an order and the chicken coconut soup was the worst ever and I've tried many I couldn't drink it, had to throw it away what a waste of money, on their menu it

.

I have tried lots of inexpensive THAI and Chinese restaurants. Win Thai is exceptional, real authentic flavored spiced Thai food. The place (in Van Nuys) is in a small crowded strip mall, with annoying parking, IT'S WORTH IT. I work near by and enjoy their delivery as well. This is not a generic type restaurants, the menu may look like a lot of other places however that's where it stops. I've eaten at lots of expensive places and this restaurant easily out does them.
Excellent place.

2
★★★★☆

I have tried lots of inexpensive THAI and Chinese restaurants. Win Thai is exceptional, real authentic flavored spiced Thai food. The place (in Van Nuys) is in a small crowded strip mall, with annoying parking, IT'S WORTH IT. I work near by and enjoy their delivery as well. This is not a generic type restaurants, the menu may look like a lot of other places however that's where it stops. I've eaten at lots of expensive places and this restaurant easily out does them.
Excellent place.

Pros: FOOD, SERVICE

Cons: Parking

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This place screwed up my order twice. "next time" they'd fix it. They would say that they were closed (but still answered the phone) and couldn't re-deliver. I asked, then, if they could simply refund that amount (the entree they screwed up- which was for a vegetarian who could not eat it at all). They said that they couldn't. They were very quick to charge my credit card.

When I tried to "cash in" on the "make good", I was patient and polite, explaining what had happened, and even offered to "boost" the order to their minimum, even though it was their mistake, but that wasn't enough. Since this "make good" order was free, they couldn't get "credit" in their computer for it and if I wanted to place another order, I'd have to go over the min.

I'll never order from them again.

NOT Vegetarian-friendly.

0
★☆☆☆☆

This place screwed up my order twice. "next time" they'd fix it. They would say that they were closed (but still answered the phone) and couldn't re-deliver. I asked, then, if they could simply refund that amount (the entree they screwed up- which was for a vegetarian who could not eat it at all). They said that they couldn't. They were very quick to charge my credit card.

When I tried to "cash in" on the "make good", I was patient and polite, explaining what had happened, and even offered to "boost" the order to their minimum, even though it was their mistake, but that wasn't enough. Since this "make good" order was free, they couldn't get "credit" in their computer for it and if I wanted to place another order, I'd have to go over the min.

I'll never order from them again.

NOT Vegetarian-friendly.

Pros: Mediocre Thai Food

Cons: Poor Customer Service, Poor English

 

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