This place has horrible delivery service. After placing a order online you are instructed to call after 10-15 minutes if you do not recieve conformation. I waited 30 minutes and then called. I was then told it would be another 45 minutes. An hour after the 1st call, I called again and was told it was on the way. It took another 30 minutes to show up.
After 2 hours from the initial order placement, the order was missing items that I was charged for as well as itemized on the reciept. So I called a 3rd time and told them that the order I recieved was missing items that I paid for. Instead of asking who I was they ran through 5 other addresses guessing who I was, which only shows that this is a common occurance for them. Once they asked who I was and got the proper order up they said they would send the missing items over ASAP. It's now about 45 minutes after that call as I am writing this.
If you live in the Richmond, Downtown, Sunset, or Marina District I highly recommend Geary Street Bella Pizza. They have a simular menu, better quality, simular prices, and great delivery service. I have ordered from them many times and was never disappionted. The delivery is free and their online menu can be found at waiter dot com.
Pros: Open till 3am
Cons: Horrible delivery and customer service.