Contractors Carpet Ctr

★★★★☆
  • 622 E Evergreen Ave

    Monrovia, CA 91016

    Map & Directions
  • 626-305-7472

About Contractors Carpet Ctr

Details
Hours
By appointment

Personal Services

Personal Services
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Contractors Carpet Company

We had about 3,500 square feet of carpeting (Mohawk) installed by Contractors Carpet Center. We were disappointed that at the end of the job the seams were raised and highly visible. A couple of other contractors and carpet people we asked to evaluated them called them unacceptable in their opinion. When we called Contractors Carpet, Ed the owner came to inspect them, and he dismissed them as perfect and insulted our intelligence about our lack of knowledge. When we mentioned that the seams were so obvious that our friends noticed and commented on them, he suggested that we ??get new friends?. He offered to have the seams clipped to reduce the appearance. The workman came with ordinary scissors and began clipping the high spots of the pile along the seams. After a short period I asked the workman to stop so we could compare the results. It was worse; the seam was now a wider, sculpted depression. I asked him to stop, and called the owner, Ed, whose response to my complaint that the seams were no better, and in fact were more visible, was "So?" He then offered to send an inspector, at my expense, and would then "see us in court", (we only owed about $650 on a $17618.60 job which we had paid in advance, so for us it wasn??t about the money), and he threatened that we would be paying all of the costs, or he would be putting a lien on the house. His rude and condescending attitude and his court threats, and lack of help have put Contractors Carpet Company on our list of "never recommend".

1
★☆☆☆☆

Contractors Carpet Company

We had about 3,500 square feet of carpeting (Mohawk) installed by Contractors Carpet Center. We were disappointed that at the end of the job the seams were raised and highly visible. A couple of other contractors and carpet people we asked to evaluated them called them unacceptable in their opinion. When we called Contractors Carpet, Ed the owner came to inspect them, and he dismissed them as perfect and insulted our intelligence about our lack of knowledge. When we mentioned that the seams were so obvious that our friends noticed and commented on them, he suggested that we ??get new friends?. He offered to have the seams clipped to reduce the appearance. The workman came with ordinary scissors and began clipping the high spots of the pile along the seams. After a short period I asked the workman to stop so we could compare the results. It was worse; the seam was now a wider, sculpted depression. I asked him to stop, and called the owner, Ed, whose response to my complaint that the seams were no better, and in fact were more visible, was "So?" He then offered to send an inspector, at my expense, and would then "see us in court", (we only owed about $650 on a $17618.60 job which we had paid in advance, so for us it wasn??t about the money), and he threatened that we would be paying all of the costs, or he would be putting a lien on the house. His rude and condescending attitude and his court threats, and lack of help have put Contractors Carpet Company on our list of "never recommend".

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Contractors Carpet Company

We had about 3,500 square feet of carpeting (Mohawk) installed by Contractors Carpet Center. We were disappointed that at the end of the job the seams were raised and highly visible. A couple of other

3
★★★★★

Contractors Carpet Company

We had about 3,500 square feet of carpeting (Mohawk) installed by Contractors Carpet Center. We were disappointed that at the end of the job the seams were raised and highly visible. A couple of other

.

I have worked with Contractors Carpet Center as a vendor for my flooring needs of all types and have not a negative install work product in the twenty five years of business. The types of materials that have been installed by their crews of very skilled floor mechanics are : carpet of all types, and surfaces; glue down, pad lay, stairs, wall hang, custom inlays, surface wraps, etc..
The crews are on time, neat, professional tradesmen who take pride in their work and respect the residents homes and the professionals work space. My time is not wasted searching for a alternate vendor who can give me the right product,for the right use, with the right installation, for the right price, with the right attitude, because they remember the motto- the customer is who we treat right.

5
★★★★★

I have worked with Contractors Carpet Center as a vendor for my flooring needs of all types and have not a negative install work product in the twenty five years of business. The types of materials that have been installed by their crews of very skilled floor mechanics are : carpet of all types, and surfaces; glue down, pad lay, stairs, wall hang, custom inlays, surface wraps, etc..
The crews are on time, neat, professional tradesmen who take pride in their work and respect the residents homes and the professionals work space. My time is not wasted searching for a alternate vendor who can give me the right product,for the right use, with the right installation, for the right price, with the right attitude, because they remember the motto- the customer is who we treat right.

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