Satsuma Restaurant

★★★☆☆
  • 705 E El Camino Real

    Mountain View, CA 94040

    Map & Directions
  • 650-966-1122

About Satsuma Restaurant

Hours
Mon-Fri, 11:00 AM- 2:00 PM, 5:00 PM- 10:00 PM; Sat-Sun, 5:00 PM- 10:00 PM
3.4286 7
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.

I love the freshness of Satsuma's fishes/seafood and the bentos are also yummy!\r
\r
The place is always busy or busier compared to other sushi places, but I usually try to go either little earlier or later and avoid the peak lunch and

3
★★★★★

I love the freshness of Satsuma's fishes/seafood and the bentos are also yummy!\r
\r
The place is always busy or busier compared to other sushi places, but I usually try to go either little earlier or later and avoid the peak lunch and

.

My daughter & I were the first people to arrive that evening at the restaurant. For some reason we had to wait for about 10 minutes to order. I asked about a dish; wanting to know what a "crab stick" was and our waitress treated me like I was so stupid for not understanding her heavily accented English. She was extremely rude, we almost walked out. The food is okay, and maybe I feel this way because of that situation. Will never go back!

2
★★☆☆☆

My daughter & I were the first people to arrive that evening at the restaurant. For some reason we had to wait for about 10 minutes to order. I asked about a dish; wanting to know what a "crab stick" was and our waitress treated me like I was so stupid for not understanding her heavily accented English. She was extremely rude, we almost walked out. The food is okay, and maybe I feel this way because of that situation. Will never go back!

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.

the place is reasonable and the food is also tasty. it is in the same complex as luckys. good location. good food.

3
★★★☆☆

the place is reasonable and the food is also tasty. it is in the same complex as luckys. good location. good food.

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.

Fresh delicious Sushi, great bento boxes and all you can eat Sushi Rolls on Sunday. Mr. & Mrs. O have been in the biz for over 20 years great place to eat! My all time favorite, you cannot go wrong!

4
★★★★☆

Fresh delicious Sushi, great bento boxes and all you can eat Sushi Rolls on Sunday. Mr. & Mrs. O have been in the biz for over 20 years great place to eat! My all time favorite, you cannot go wrong!

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.

Tucked in between Baskin Robbins and Lucky's this is a small but cute place.
They have the usual sushi as well as interesting looking bento lunches.
I liked the salmon combo.

3
★★★☆☆

Tucked in between Baskin Robbins and Lucky's this is a small but cute place.
They have the usual sushi as well as interesting looking bento lunches.
I liked the salmon combo.

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.

Seated promptly, yet it took about 15 minutes to get any service... no water, tea, or "sorry for the wait, someone will be with you in a moment"... completely ignored. The place was quite busy and maybe we caught them on a bad night; yet that is no excuse for getting no acknoledgment from the staff IMHO. I believe I overheard the people behind me also complaining; I think they left. Also overheard people complaining that were waiting for their take-out.

My personal opinion is that it is hard to find good, authentic Japanese in the Bay area. With that in mind, the food was average.

1
★★☆☆☆

Seated promptly, yet it took about 15 minutes to get any service... no water, tea, or "sorry for the wait, someone will be with you in a moment"... completely ignored. The place was quite busy and maybe we caught them on a bad night; yet that is no excuse for getting no acknoledgment from the staff IMHO. I believe I overheard the people behind me also complaining; I think they left. Also overheard people complaining that were waiting for their take-out.

My personal opinion is that it is hard to find good, authentic Japanese in the Bay area. With that in mind, the food was average.

.

The Ambience was nice, standard booths, bar and traditional Japanese style seating. Looking around there was a lot of people with sushi and bento boxes. Menu was full of great rolls, however many of them had the same thing just prepared differently. We order the Caliente Crunch and Golden Finger ($10 a piece). Healthy size portions, fresh fish, but I would have done w/o the mayo sauce. The Caliente Crunch was the better of the two. After 25-30min had passed, we still did not have our 2 roll order. We noticed that our food was sitting on the bar. After waiting another 5-7 min, I made eye contact with the chef, looking like "where's our food?" Our waitress seemed to be MIA and there was no service. Finally, after the 5th ring from the chef, we were served by a different waitress.

2
★★★★☆

The Ambience was nice, standard booths, bar and traditional Japanese style seating. Looking around there was a lot of people with sushi and bento boxes. Menu was full of great rolls, however many of them had the same thing just prepared differently. We order the Caliente Crunch and Golden Finger ($10 a piece). Healthy size portions, fresh fish, but I would have done w/o the mayo sauce. The Caliente Crunch was the better of the two. After 25-30min had passed, we still did not have our 2 roll order. We noticed that our food was sitting on the bar. After waiting another 5-7 min, I made eye contact with the chef, looking like "where's our food?" Our waitress seemed to be MIA and there was no service. Finally, after the 5th ring from the chef, we were served by a different waitress.

Pros: Fresh Fish, Creative Rolls

Cons: Service, Price

 

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