Knight Cleaners

★★★★☆
  • 424 E Foothill Blvd

    Arcadia, CA 91006

    Map & Directions
  • 626-357-7717

About Knight Cleaners

Hours
Mon - Fri, 7am - 6pm, Sat, 8am - 4pm; Sun, closed

Personal Services

Personal Services
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I moved to Arcadia after being in NY City for most of my life. I have to tell you after finding great service is hard to find here. But Knights is up to the task. My job requires a that I wear a suit and tie almost every day. The counter person explained to me that if I didnt wear my suit jacket much that if did not need to be cleaned as often as the pants and tie. Yea that tie wearing sucks I always seem to get something on it when I eat. I asked if there was a stain repelant they could put on the tie as a joke and their answer was yes. I will see how that works out. I dont miss my old cleaners Hallak any more.

5
★★★★★

I moved to Arcadia after being in NY City for most of my life. I have to tell you after finding great service is hard to find here. But Knights is up to the task. My job requires a that I wear a suit and tie almost every day. The counter person explained to me that if I didnt wear my suit jacket much that if did not need to be cleaned as often as the pants and tie. Yea that tie wearing sucks I always seem to get something on it when I eat. I asked if there was a stain repelant they could put on the tie as a joke and their answer was yes. I will see how that works out. I dont miss my old cleaners Hallak any more.

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I moved to Arcadia after being in NY City for most of my life. I have to tell you after finding great service is hard to find here. But Knights is up to the task. My job requires a that I wear a suit and tie almost every day. The counter

3
★★★★★

I moved to Arcadia after being in NY City for most of my life. I have to tell you after finding great service is hard to find here. But Knights is up to the task. My job requires a that I wear a suit and tie almost every day. The counter

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this place doesnt return calls and doesnt give you the courtesy of a call even when its past due date. in my case, it was a wedding gown. turns out it was a job he wasnt qualified to do so my dress sat at his office for a month. that is fine, after all if they cant do it, they cant do it. the problem was their attitude, it took the owner 10 minutes to apologize and when i asked him if he had gotten my messages, his reply was: OK, and?...
i see a reply posted by Peter. let me make one thing clear. what you are running is a business. this is an exchange, you do your job, we pay you. nobody is doing anyone a favor. so, a professional attitude is not too much to ask.
i really dont care if the job takes 2 months or a year, as long there is communication and you let your costumers know there might be a delay for a specific problem.

however, i do have a problem when people are discourteous, lack both personal and professional manners. this is why business loose costumers. in this economy, is that something you can afford?

1
★☆☆☆☆

this place doesnt return calls and doesnt give you the courtesy of a call even when its past due date. in my case, it was a wedding gown. turns out it was a job he wasnt qualified to do so my dress sat at his office for a month. that is fine, after all if they cant do it, they cant do it. the problem was their attitude, it took the owner 10 minutes to apologize and when i asked him if he had gotten my messages, his reply was: OK, and?...
i see a reply posted by Peter. let me make one thing clear. what you are running is a business. this is an exchange, you do your job, we pay you. nobody is doing anyone a favor. so, a professional attitude is not too much to ask.
i really dont care if the job takes 2 months or a year, as long there is communication and you let your costumers know there might be a delay for a specific problem.

however, i do have a problem when people are discourteous, lack both personal and professional manners. this is why business loose costumers. in this economy, is that something you can afford?

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Brought wedding gown to Knight with a 2 month promised turnaround. 2 months turned into 9 months. No contact from owner. No discount offered at the end.

3
★★★☆☆

Brought wedding gown to Knight with a 2 month promised turnaround. 2 months turned into 9 months. No contact from owner. No discount offered at the end.

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Business Response:

Please contact Peter for any issues 626-357-7717 Many of the brides we work with want to view their gown after we have done the cleaning of the gown but before the gown is placed in the preservation box. The proper cleaning of a gown may take a period of time to be cleaned. This isn't just a one hour job. Sometimes we are not able to contact the bride in person by phone after the cleaning to set up an appointment. We keep phone logs of the called we make and if messages are left with a person or on a machine. I do know that we have gowns that have been left here for an extended period of time but after a number of calls to the bride we do stop calling until we do our quarterly gown inventory. Its just to bad for Knights that we don't know who this person is since they are an anonymous poster and can not use our computer records to look up the facts. We have done well over 10,000 gowns the last 25 years. Yes I said 10,000. We have about a 3% rate of gowns fully cleaned preserved and boxed, that do not get picked up. Being that the divorce rate in So California is so high we try and get the gowns in and out of here asap. 626-357-7717 Peter
 

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