Ventura Car Wash

★★★☆☆
  • 13320 Ventura Blvd

    Sherman Oaks, CA 91423

    Map & Directions
  • 818-783-4935

About Ventura Car Wash

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Automotive

Automotive
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DO NOT GO HERE\r
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THEY STEAL FROM INSIDE YOUR CAR.\r
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This car wash stole an auxiliary cord from inside my car. When I told the manager about it, all he said to me was "I saw you walk away with it when you went inside" Uhh no... why

3
★★★★★

DO NOT GO HERE\r
\r
THEY STEAL FROM INSIDE YOUR CAR.\r
\r
This car wash stole an auxiliary cord from inside my car. When I told the manager about it, all he said to me was "I saw you walk away with it when you went inside" Uhh no... why

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I've been going to the Ventura car wash for about ten years with a problem. I drive a Toyota Tacoma 4x4, so I got used to the Mercedes' getting better attention, even though I tip better than most of those customers, but I can live with that. What I won't put up with, is the employees stealing from my truck. My parking permit for school went missing this time. I keep my permit in my center console. It's Always there! I searched my truck thoroughly before asking an attendant about it. He helped me look in the trash for a minute, then suggested I look in my truck again. I did, then I searched the trash cans again. I called when I got home, to ask them to keep an eye open for it, and never heard back. My advice; either empty your car of things you need, or go to the car wash at Van Nuys and Magnolia, like I will from now on.

0
★☆☆☆☆

I've been going to the Ventura car wash for about ten years with a problem. I drive a Toyota Tacoma 4x4, so I got used to the Mercedes' getting better attention, even though I tip better than most of those customers, but I can live with that. What I won't put up with, is the employees stealing from my truck. My parking permit for school went missing this time. I keep my permit in my center console. It's Always there! I searched my truck thoroughly before asking an attendant about it. He helped me look in the trash for a minute, then suggested I look in my truck again. I did, then I searched the trash cans again. I called when I got home, to ask them to keep an eye open for it, and never heard back. My advice; either empty your car of things you need, or go to the car wash at Van Nuys and Magnolia, like I will from now on.

Pros: It's close to my home

Cons: They stole from my truck

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This is the worst car wash I have ever gotten in my life. Not only did they not vacuum my car, but after doing it myself, they told me it looked fine. I asked to speak to the manager who refused to tell me his name. I asked for a refund or a credit and they told me no because my car looked fine to them . . . of course it did . . . I had just spent 20 minutes vacuuming it myself! I am convinced they did this on purpose because I declined the $50 hand wax treatment when I arrived. The ticket writer said I had a lot of dead insects on my car so I should get the wax . . . apparently a good pressure wash and scrub at this place can't wash away gnats and mosquitoes. I can't emphasize my negative experience enough. These guys are hustlers, liars and horrible providers of customer service.

0
★☆☆☆☆

This is the worst car wash I have ever gotten in my life. Not only did they not vacuum my car, but after doing it myself, they told me it looked fine. I asked to speak to the manager who refused to tell me his name. I asked for a refund or a credit and they told me no because my car looked fine to them . . . of course it did . . . I had just spent 20 minutes vacuuming it myself! I am convinced they did this on purpose because I declined the $50 hand wax treatment when I arrived. The ticket writer said I had a lot of dead insects on my car so I should get the wax . . . apparently a good pressure wash and scrub at this place can't wash away gnats and mosquitoes. I can't emphasize my negative experience enough. These guys are hustlers, liars and horrible providers of customer service.

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This is the letter I sent to the management of the car wash. They never even had the decency to respond.

Sherman Oaks Car Wash
15150 Ventura Blvd.
Sherman Oaks CA 91403

Re: Service

To Whom It May Concern:

On January 13th I went to your car wash for a premium wash on my vehicle.

There is scratch on the side of my car (not your guys? fault) that your manger said he might be able to buff it out. He said the guys would use an electric buffer and some wax and I?d see a definite improvement.

This was not the case.

The person taking care of my car not only did not use the electric buffer on my vehicle (as he had promised) but did little to clean the insides. There was dust on the dash and seats. The trunk was never vacuumed and the scratch showed no improvement,

I complained to the manager. He then cleaned the inside (dash and seats) and in a gruff tone, asked if that would suffice.

I left your car was having paid over $50 for a poor job and bad attitude. I think this kind of service should be made aware to people on Yelp (a neighborhood services website) as well as anyone else willing to listen!

0
★☆☆☆☆

This is the letter I sent to the management of the car wash. They never even had the decency to respond.

Sherman Oaks Car Wash
15150 Ventura Blvd.
Sherman Oaks CA 91403

Re: Service

To Whom It May Concern:

On January 13th I went to your car wash for a premium wash on my vehicle.

There is scratch on the side of my car (not your guys? fault) that your manger said he might be able to buff it out. He said the guys would use an electric buffer and some wax and I?d see a definite improvement.

This was not the case.

The person taking care of my car not only did not use the electric buffer on my vehicle (as he had promised) but did little to clean the insides. There was dust on the dash and seats. The trunk was never vacuumed and the scratch showed no improvement,

I complained to the manager. He then cleaned the inside (dash and seats) and in a gruff tone, asked if that would suffice.

I left your car was having paid over $50 for a poor job and bad attitude. I think this kind of service should be made aware to people on Yelp (a neighborhood services website) as well as anyone else willing to listen!

Cons: they promise you the moon deliver a lump of coal.

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They do a very good job cleaning your car. Be careful, though. Any change you leave in your car, they consider to be theirs. I used to leave a pile of quarters for parking meters in my car. I noticed that the pile kept getting smaller even though I hadn't been using them. I removed the quarters. Today when I went to the car wash, I had left a tiny bit of change- about 17 cents- in my car, and when they had finished with my car, there was not even a penny left. Apparently, no amount is too small for them to take. In addition, the men who write the slips up have an attitude to rival the most obnoxious diva, and they're slow to do their job to boot. So, if you can clear out any change (or consider it gone) and ignore the rude slip writers, you'll get a clean car. It's your call. If you know of a better car wash in the area, please post it; I'd love to change car washes.

2
★★☆☆☆

They do a very good job cleaning your car. Be careful, though. Any change you leave in your car, they consider to be theirs. I used to leave a pile of quarters for parking meters in my car. I noticed that the pile kept getting smaller even though I hadn't been using them. I removed the quarters. Today when I went to the car wash, I had left a tiny bit of change- about 17 cents- in my car, and when they had finished with my car, there was not even a penny left. Apparently, no amount is too small for them to take. In addition, the men who write the slips up have an attitude to rival the most obnoxious diva, and they're slow to do their job to boot. So, if you can clear out any change (or consider it gone) and ignore the rude slip writers, you'll get a clean car. It's your call. If you know of a better car wash in the area, please post it; I'd love to change car washes.

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I got my car washed there a few days ago, and my husband and I were very impressed. I have been posting reviews on insiderpages for a while now, and just stumbled upon all the crap written here about this car wash. My husband is a car collector and really takes care of his babies...and every time we've taken our cars here, it's been an amazing experience. Everyone from the cashier to the guy who finishes the job is always courteous and sweet. My husband's favorite is the manager. He's such a sweetheart!!! You will not regret taking your car here. ITS RIGHT ON THE CORNER OF FULTON AND VENTURA!

5
★★★★★

I got my car washed there a few days ago, and my husband and I were very impressed. I have been posting reviews on insiderpages for a while now, and just stumbled upon all the crap written here about this car wash. My husband is a car collector and really takes care of his babies...and every time we've taken our cars here, it's been an amazing experience. Everyone from the cashier to the guy who finishes the job is always courteous and sweet. My husband's favorite is the manager. He's such a sweetheart!!! You will not regret taking your car here. ITS RIGHT ON THE CORNER OF FULTON AND VENTURA!

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I have several cars and I have been going there at least once a month for the last 3 years. I didn't bother to check their work after they handed me the keys and I gave them tips. Lately, they have been doing lousy job. Like today, I finally decided to check and found several areas inside the car were still dusty so I asked him to clean. He told me that I paid for regular wash and that was what I got. I told him I paid for the 3N1 Plus but even if I had paid for regular wash it should be cleaned anyway. I would completely understand if they were really busy, but today, it was barely 8 cars when I was there. There was another man complained as well. The manager didn't seem to care much. BTW, $2 tips isn't bad for each car, in return I got a bad attitude comment from the employee. Nice way of doing business guys!

1
★☆☆☆☆

I have several cars and I have been going there at least once a month for the last 3 years. I didn't bother to check their work after they handed me the keys and I gave them tips. Lately, they have been doing lousy job. Like today, I finally decided to check and found several areas inside the car were still dusty so I asked him to clean. He told me that I paid for regular wash and that was what I got. I told him I paid for the 3N1 Plus but even if I had paid for regular wash it should be cleaned anyway. I would completely understand if they were really busy, but today, it was barely 8 cars when I was there. There was another man complained as well. The manager didn't seem to care much. BTW, $2 tips isn't bad for each car, in return I got a bad attitude comment from the employee. Nice way of doing business guys!

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I hate this car wash! I came here once and I will never go back. They took forever to wash my car and I wonder why. It was still dirty when they were done. They charged me a little more than other places ive been to. I dont recommend this car wash.

2
★★☆☆☆

I hate this car wash! I came here once and I will never go back. They took forever to wash my car and I wonder why. It was still dirty when they were done. They charged me a little more than other places ive been to. I dont recommend this car wash.

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This car wash located right on Ventura Blvd, so mostly it's always crowded. I'm not satisfied with the quality and price though. It takes too much time to wash my car there so i usually go to a different place.

3
★★★☆☆

This car wash located right on Ventura Blvd, so mostly it's always crowded. I'm not satisfied with the quality and price though. It takes too much time to wash my car there so i usually go to a different place.

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I used to take my car to get washed here every few weeks. But I have found the quality to decline badly--the windows always seem dirty after I leave. And I have friends who claim to have had things stolen. I do like the location, right on Ventura Blvd where lots of celebs often go.

2
★★☆☆☆

I used to take my car to get washed here every few weeks. But I have found the quality to decline badly--the windows always seem dirty after I leave. And I have friends who claim to have had things stolen. I do like the location, right on Ventura Blvd where lots of celebs often go.

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I haven't lived in the valley too long, but this is the BEST car wash I've EVER been to around LA. As you park your car, they vacuum it, and then drive it through a wash where everything is done by hand! No machine bristles or anything like that. The only machinery that it runs through is the waxing part (that's if you pay for wax, if not then it won't turn on) Then they drive your car under shade and wipe it off. If you pay for extra services (freshner, hand wax, tire dressing, etc) they do those VERY good as well! I totally got my money's worth, try to find some coupons, I came across getting a good deal for only $10.00! Although they miss some spots sometimes in the interior, It's overall great service!

2
★★★★★

I haven't lived in the valley too long, but this is the BEST car wash I've EVER been to around LA. As you park your car, they vacuum it, and then drive it through a wash where everything is done by hand! No machine bristles or anything like that. The only machinery that it runs through is the waxing part (that's if you pay for wax, if not then it won't turn on) Then they drive your car under shade and wipe it off. If you pay for extra services (freshner, hand wax, tire dressing, etc) they do those VERY good as well! I totally got my money's worth, try to find some coupons, I came across getting a good deal for only $10.00! Although they miss some spots sometimes in the interior, It's overall great service!

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I recommend this car wash for a variety of reasons. I like the hand wash and the people there seem to take their time drying my car afterwards. I was just there and they have installed a free shoe polisher, something useful to do while your car gets washed. There is also a massage chair - but that will cost you a buck or two. There is a big selection of cards to look through too if you're bored and haven't had a chance to visit Hallmark lately. There are also a couple of vending machines if you want a snack. I get coupons all the time in the mail so a wash here only costs me $5.99.

2
★★★★★

I recommend this car wash for a variety of reasons. I like the hand wash and the people there seem to take their time drying my car afterwards. I was just there and they have installed a free shoe polisher, something useful to do while your car gets washed. There is also a massage chair - but that will cost you a buck or two. There is a big selection of cards to look through too if you're bored and haven't had a chance to visit Hallmark lately. There are also a couple of vending machines if you want a snack. I get coupons all the time in the mail so a wash here only costs me $5.99.

Pros: free shoe polisher, good coupons

 

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