R & B Supply Co

★★★★☆

Automotive

Automotive
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This company is a scam! They call pretending to offer free samples of their product. Weeks later you get an outrageous bill for the product. When you call to complain you get an unsympathetic and rude response.\r
I have repeatedly asked

1
★★★☆☆

This company is a scam! They call pretending to offer free samples of their product. Weeks later you get an outrageous bill for the product. When you call to complain you get an unsympathetic and rude response.\r
I have repeatedly asked

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R&b is a scam please don't buy here real choke of a company

1
★★★☆☆

R&b is a scam please don't buy here real choke of a company

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This company SUCKS!!! They call when they have been asked not to. Try to speak with people not authorized to order and send stuff without authorization. Don't call them and hang up if they call you

3
★★★★★

This company SUCKS!!! They call when they have been asked not to. Try to speak with people not authorized to order and send stuff without authorization. Don't call them and hang up if they call you

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I found it interesting that there was a charge on our invoice for 17.97, when I asked about it, this is what I was told via email," It?s a re stocking fee that the vendor charges us in case they have to be ?re-stoked?\r
We have to put that

3
★★★★★

I found it interesting that there was a charge on our invoice for 17.97, when I asked about it, this is what I was told via email," It?s a re stocking fee that the vendor charges us in case they have to be ?re-stoked?\r
We have to put that

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Bill Wright (salesman) wouldn't take No for an answer and made the mistake of saying that I probably "don't have much authority" in this company, to which I replied "I run this shop!...FU" and hung up. True colors show rather quickly with

3
★★★★★

Bill Wright (salesman) wouldn't take No for an answer and made the mistake of saying that I probably "don't have much authority" in this company, to which I replied "I run this shop!...FU" and hung up. True colors show rather quickly with

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All I can say is ditto, these sales guys call looking for an easy mark and If someone bites the scam begins. They don't have a working website, the address on the package we received doesn't even have a legitimate return address, very

3
★★★★★

All I can say is ditto, these sales guys call looking for an easy mark and If someone bites the scam begins. They don't have a working website, the address on the package we received doesn't even have a legitimate return address, very

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R and B stands for...RIP off and Bullshit supply...Dave Hart you better hope i dont run into you when im out there. take your shitty hoses and shove them in where the sun dont shine. in fact hang yourself with them.

3
★★★★★

R and B stands for...RIP off and Bullshit supply...Dave Hart you better hope i dont run into you when im out there. take your shitty hoses and shove them in where the sun dont shine. in fact hang yourself with them.

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I have read the reviews on this company and like it has been said before I should just copy and paste them. THIS PLACE IS MORE THAN A SCAM AND THEY KNOW IT. ERICA that works there must have feelings of guilt from scamming people that is

3
★★★★★

I have read the reviews on this company and like it has been said before I should just copy and paste them. THIS PLACE IS MORE THAN A SCAM AND THEY KNOW IT. ERICA that works there must have feelings of guilt from scamming people that is

.

This place is a horrible place to work and do your holiday shopping there there plyovic air hoses and there Chinese crap that they put made in the USA sticker over I got to tell you I have never seen such a bunch of crap get sold for such

3
★★★★★

This place is a horrible place to work and do your holiday shopping there there plyovic air hoses and there Chinese crap that they put made in the USA sticker over I got to tell you I have never seen such a bunch of crap get sold for such

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Look for a better business bureau report on this company...don't not buy, act interested, or anything...As soon as u hear R7B supply just hang up..not worth the money or the time...I didn't even try there stuff yet and they wanted

3
★★★★★

Look for a better business bureau report on this company...don't not buy, act interested, or anything...As soon as u hear R7B supply just hang up..not worth the money or the time...I didn't even try there stuff yet and they wanted

.

They keep sending me crap I have NEVER ordered and i keep having to send it back at MY expense!! And yes, their products are CCCRRRAAAPPP!!!!!!!

3
★★★★★

They keep sending me crap I have NEVER ordered and i keep having to send it back at MY expense!! And yes, their products are CCCRRRAAAPPP!!!!!!!

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This was the worst experience of my professional life when it comes to purchasing. I got the same call described by the other reviews promising some hoses that were "indestructible", They were crap. When I tried to return them mulitple

3
★★★★★

This was the worst experience of my professional life when it comes to purchasing. I got the same call described by the other reviews promising some hoses that were "indestructible", They were crap. When I tried to return them mulitple

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I could have just copied and pasted another review and put it on mine because they are all about the same. I told them that I did not need any air hoses but they sent them anyway with an invoice about ten times what it should have been.

3
★★★★★

I could have just copied and pasted another review and put it on mine because they are all about the same. I told them that I did not need any air hoses but they sent them anyway with an invoice about ten times what it should have been.

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I got a call asking if i wanted to try out some new air hoses for free, and if i didnt like them he would take them back or if i liked them i could buy them. He made it sound like he was going to swing by and drop them off. Then they

3
★★★★★

I got a call asking if i wanted to try out some new air hoses for free, and if i didnt like them he would take them back or if i liked them i could buy them. He made it sound like he was going to swing by and drop them off. Then they

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The guy that keeps calling here is extremely rude and keeps swearing at me. I can no tbelieve that anyone would do business with them! They should be taken to court and sentenced to life. Then their mothers should also be brought in and

3
★★★★★

The guy that keeps calling here is extremely rude and keeps swearing at me. I can no tbelieve that anyone would do business with them! They should be taken to court and sentenced to life. Then their mothers should also be brought in and

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Horrible Company. Complete Jerks to work with. They do not care about the customer. A man in Customer Service used several nasty words with me after telling me the reason why the women working were extremely rude, was because they are all on their periods. I do not recommend this company to anyone.

1
★☆☆☆☆

Horrible Company. Complete Jerks to work with. They do not care about the customer. A man in Customer Service used several nasty words with me after telling me the reason why the women working were extremely rude, was because they are all on their periods. I do not recommend this company to anyone.

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i recieved call and the material was as decribed` worked with it for 60 days then paid the bill. liked the warranty and quality was very nice. the next year i damaged the hose and got a replacement at no charge. it worked out very well for my shop and my supervisor seemed to think it was the way to go.

4
★★★★☆

i recieved call and the material was as decribed` worked with it for 60 days then paid the bill. liked the warranty and quality was very nice. the next year i damaged the hose and got a replacement at no charge. it worked out very well for my shop and my supervisor seemed to think it was the way to go.

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This company is crap! I am a Purchasing Agent for a small company so I deal with many different flavors of customer service and this must be THE WORST I have yet to deal with! One of my plant supervisors agreed to take some "Trial"

3
★★★★★

This company is crap! I am a Purchasing Agent for a small company so I deal with many different flavors of customer service and this must be THE WORST I have yet to deal with! One of my plant supervisors agreed to take some "Trial"

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Unfortunately, I fell for the same scam that everyone else fell for. Got a call from a guy offering free hoses, the hoses were then sent without my permission, when I tried to return them I got the now infamous piece of parasite sh$t RACHEL, who was very VERY rude and unprofessional. I did manage to get a RMA number , but the experience was HORRIBLE. I am APPALLED that these types of scam businesses still exist to this day. RACHEL is a LOWLIFE scum turd who ought to die a horrible horrible painstakingly long and unspeakably atrocious death. SHE is trash. She gives off the vibe of a scammer, especially when she conceded and gave me the return auth #. They are scammers just trying to get ANYTHING. When I told her that i did not authorize the package because they wanted to charge me for it after having told me that it was FREE, she suddenly lowered the price by hundred dollars, as if admitting guilt but still trying to get something for it. DO NOT DO BUSINESS WITH THESE CROOKS!!!!!!!!!!!!!!!

0
★☆☆☆☆

Unfortunately, I fell for the same scam that everyone else fell for. Got a call from a guy offering free hoses, the hoses were then sent without my permission, when I tried to return them I got the now infamous piece of parasite sh$t RACHEL, who was very VERY rude and unprofessional. I did manage to get a RMA number , but the experience was HORRIBLE. I am APPALLED that these types of scam businesses still exist to this day. RACHEL is a LOWLIFE scum turd who ought to die a horrible horrible painstakingly long and unspeakably atrocious death. SHE is trash. She gives off the vibe of a scammer, especially when she conceded and gave me the return auth #. They are scammers just trying to get ANYTHING. When I told her that i did not authorize the package because they wanted to charge me for it after having told me that it was FREE, she suddenly lowered the price by hundred dollars, as if admitting guilt but still trying to get something for it. DO NOT DO BUSINESS WITH THESE CROOKS!!!!!!!!!!!!!!!

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Phil Steven
R&B Supply Co., Inc.
P.O. Box 10367
Van Nuys, CA 91410-0367

Dear Phil:

Enclosed is a copy of your invoice 53575 dated 1-10-10, and marked ??90 Day?, as you advised me when I agreed to try your drill bits. 90 days from 1/10/10 was this past Saturday, by which time, ??Rachel? from your office had left multiple dunning phone messages (the day before) with our shop personnel, 215 miles from Reno.
Your drill bit set was shipped to Reno, not to our Fish Lake Valley shop, and you talked to me in Reno, not to my employees 215 miles distant. Rachel??s phone messages were entirely inappropriate, both because of your invoice dating and my conversation with you, and because any supplier who??s personnel are disrespectful to customers, especially when wrong, will not remain a supplier.
If we had owed your Company for 30 days or so beyond your terms, and had not returned calls, perhaps there would be justification for a ??Rachel??, but your Rachel??s calls came to our Fish Lake Valley shop personnel before your due date, and I spoke with her for the first time this morning. She was so intent on her ??mission? that she interrupted constantly and told me what I was seeing on your invoice was not true.
I don??t blame you for ??Rachel?? but with her present, R&B will soon not need you, and we certainly will not need R&B. Please send me shipping instructions in order that we can return your drill bit set, which we have not had an opportunity to try.
Very truly yours,
WESTERN MINE SERVICES

0
★☆☆☆☆

Phil Steven
R&B Supply Co., Inc.
P.O. Box 10367
Van Nuys, CA 91410-0367

Dear Phil:

Enclosed is a copy of your invoice 53575 dated 1-10-10, and marked ??90 Day?, as you advised me when I agreed to try your drill bits. 90 days from 1/10/10 was this past Saturday, by which time, ??Rachel? from your office had left multiple dunning phone messages (the day before) with our shop personnel, 215 miles from Reno.
Your drill bit set was shipped to Reno, not to our Fish Lake Valley shop, and you talked to me in Reno, not to my employees 215 miles distant. Rachel??s phone messages were entirely inappropriate, both because of your invoice dating and my conversation with you, and because any supplier who??s personnel are disrespectful to customers, especially when wrong, will not remain a supplier.
If we had owed your Company for 30 days or so beyond your terms, and had not returned calls, perhaps there would be justification for a ??Rachel??, but your Rachel??s calls came to our Fish Lake Valley shop personnel before your due date, and I spoke with her for the first time this morning. She was so intent on her ??mission? that she interrupted constantly and told me what I was seeing on your invoice was not true.
I don??t blame you for ??Rachel?? but with her present, R&B will soon not need you, and we certainly will not need R&B. Please send me shipping instructions in order that we can return your drill bit set, which we have not had an opportunity to try.
Very truly yours,
WESTERN MINE SERVICES

Pros: NON

Cons: They are Very unprofessional, Need to be Sued

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These guys called me about letting my company try some crappy air hoses for free - shipping both ways. When I received an invoice/bill for a huge amount I wanted to immediately return the hoses. I called for a return auth. # I got blasted with both barrells. The hoses were cheap, shitty china made junk. Don't waste your time or money here.

0
★☆☆☆☆

These guys called me about letting my company try some crappy air hoses for free - shipping both ways. When I received an invoice/bill for a huge amount I wanted to immediately return the hoses. I called for a return auth. # I got blasted with both barrells. The hoses were cheap, shitty china made junk. Don't waste your time or money here.

Cons: They don't tell the truth

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Ordered a air hose from them along time ago. Not what i expected and way too expensive. Not a big deal i should have done reserch before i ordered. Here was the issue

2/24/10 Salesperson TIM BROWN Calls and speaks with a new person who is working for us. Trys to sell him Saw blades and a saw ect. Something our company has no use for since we are Retail Hydraulics.. He laughs say's no not intrested and hangs up. Too bad the Sales Rep TIM BROWN got his name on the phone. 1 week later we recive a package for 100 Saw blades, 1 Reciprocating Saw and Safty glasses.

3/4/10 Call To Return the products we never ordered. Speak on the Phone with a Rachel. VERY VERY RUDE. I start off the conversation saying. We recived a product from your company that we didnt order. She Laughs at me on phone and says. Boy i hear that one alot. I start to talk and she Stops me and says SIR calm down im not your wife.... Started calling me names. When i asked to speak with her manager she said she was the manager. I asked for a RMA number to return this product and she said NO she will not give me one because im being (rude) to her on the phone. After asking 20 Times for a RMA number for a product we never ordered she would reply everytime with NAME calling. It was a total waste of time and im going to do everything in my power to put reviews of this company EVERYWHERE.

Do your self a Favor. If they call. Dont give them a name and just hang up.

0
★☆☆☆☆

Ordered a air hose from them along time ago. Not what i expected and way too expensive. Not a big deal i should have done reserch before i ordered. Here was the issue

2/24/10 Salesperson TIM BROWN Calls and speaks with a new person who is working for us. Trys to sell him Saw blades and a saw ect. Something our company has no use for since we are Retail Hydraulics.. He laughs say's no not intrested and hangs up. Too bad the Sales Rep TIM BROWN got his name on the phone. 1 week later we recive a package for 100 Saw blades, 1 Reciprocating Saw and Safty glasses.

3/4/10 Call To Return the products we never ordered. Speak on the Phone with a Rachel. VERY VERY RUDE. I start off the conversation saying. We recived a product from your company that we didnt order. She Laughs at me on phone and says. Boy i hear that one alot. I start to talk and she Stops me and says SIR calm down im not your wife.... Started calling me names. When i asked to speak with her manager she said she was the manager. I asked for a RMA number to return this product and she said NO she will not give me one because im being (rude) to her on the phone. After asking 20 Times for a RMA number for a product we never ordered she would reply everytime with NAME calling. It was a total waste of time and im going to do everything in my power to put reviews of this company EVERYWHERE.

Do your self a Favor. If they call. Dont give them a name and just hang up.

Pros: NONE WHAT SO EVER

Cons: Junk Products, WORST SERVICE EVER, NO RMA, NO HELP, SCAMMERS

.

Told i was going to get new air hoses that were indestructable. I took it out of the box and the hose had a bulge in it. It could not even take normal line pressure. Called to send back, told i needed to pay for the shipping. I will never accept another phone call from this company and i hope no one else falls for the line of BS i was given. poor product and even worse customer service.

0
★☆☆☆☆

Told i was going to get new air hoses that were indestructable. I took it out of the box and the hose had a bulge in it. It could not even take normal line pressure. Called to send back, told i needed to pay for the shipping. I will never accept another phone call from this company and i hope no one else falls for the line of BS i was given. poor product and even worse customer service.

Pros: NONE

Cons: EVERYTHING

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Received a very persistant "cold call" from R&B sales rep. He said he had a "Kevlar" lined air hose I could try at no cost and return if I did not like it. He told me they had a local guy who could pick it up. I said, "Okay, send it to me. I'll try it." MISTAKE !!!. It is not "Kevlar" lined. I saw that when I opened the package and I never took it out of the box it came in. Now they insist that we pay for it's return and they will not give me an RMA number to return it with. These people are not to be trusted. If I could give them a 1/2 star rating I would. They have badgered everyone in our Accounts Payable dept. right up to the comptroller. Even screamed and hollered.

0
★☆☆☆☆

Received a very persistant "cold call" from R&B sales rep. He said he had a "Kevlar" lined air hose I could try at no cost and return if I did not like it. He told me they had a local guy who could pick it up. I said, "Okay, send it to me. I'll try it." MISTAKE !!!. It is not "Kevlar" lined. I saw that when I opened the package and I never took it out of the box it came in. Now they insist that we pay for it's return and they will not give me an RMA number to return it with. These people are not to be trusted. If I could give them a 1/2 star rating I would. They have badgered everyone in our Accounts Payable dept. right up to the comptroller. Even screamed and hollered.

Pros: none

Cons: mis-representation, badgering

.

This company is very difficult to deal with, when we purchased a set of drill bits, we were guaranteed a replacement drill bit for any one that broke during usage. One of the drill bits got broken and it took over a month to see a replacement. A second one got broken a couple of months afterwards and have been trying to get a replacement, to no avail. We were promised it got sent out in the mail, after 2 months nothing has been done. We have rerpeatedly called with no results. We will not purchase anything from this company again.
Customer service at this company is very un proffessional. They do not back up the guarantee....

0
★☆☆☆☆

This company is very difficult to deal with, when we purchased a set of drill bits, we were guaranteed a replacement drill bit for any one that broke during usage. One of the drill bits got broken and it took over a month to see a replacement. A second one got broken a couple of months afterwards and have been trying to get a replacement, to no avail. We were promised it got sent out in the mail, after 2 months nothing has been done. We have rerpeatedly called with no results. We will not purchase anything from this company again.
Customer service at this company is very un proffessional. They do not back up the guarantee....

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They said they were selling goodyear air hoses and sent me a cheap plastic hose that had "good quality" printed on it. There was no customer support in correcting the problem. I returned it after looking for thier address online. I bought other things from them and all of it seemed to be junk from China.

0
★☆☆☆☆

They said they were selling goodyear air hoses and sent me a cheap plastic hose that had "good quality" printed on it. There was no customer support in correcting the problem. I returned it after looking for thier address online. I bought other things from them and all of it seemed to be junk from China.

Pros: NONE

Cons: no customer support after sale of chinese knockoff

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WATCH OUT FOR THE SCAM WILL LET YOU TEST HOSES AND IF YOU DONT WANT THEY FORCE YOU TO EITHER TAKE OR PAY TO SEND BACK REAL UNPROFESSIONAL EVEN SCREAMED AT ME ON THE PHONE.

0
★☆☆☆☆

WATCH OUT FOR THE SCAM WILL LET YOU TEST HOSES AND IF YOU DONT WANT THEY FORCE YOU TO EITHER TAKE OR PAY TO SEND BACK REAL UNPROFESSIONAL EVEN SCREAMED AT ME ON THE PHONE.

Pros: NOTHING

 

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