The Teak Patio

★★★★☆
  • 230 Portage Ave

    Palo Alto, CA 94306

    Map & Directions
  • 650-494-9020

About The Teak Patio

Hours
Sun 11:30am-4:30pm, Fri 11:30am-4:30pm, Mon-Wed 12pm-5pm, Sat 12pm-5pm

Home & Garden

Home & Garden
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We purchased 2 armchairs, a sofa, a coffee table and two side tables -- they have a sister website called regencyteak.com.

Furniture overall is solid but be aware of several issues:

-- If shipped, furniture will be unassembled. Instructions for assembly are extremely poor and it is very easy to damage in the process. I damaged the sofa during assembly and the response was basically "glue and sand it yourself" -- not something you expect to hear when you've just dropped almost 5k. Bob agreed the manual is poorly written (he actually said someone in a "third world country" wrote it), but that the quality of the furniture is what they focus on... seriously?

-- Not great on returns -- Seat base of one chair arrived cracked, and Bob told me the shipper damaged it and it was my fault for accepting the package (package had no visible signs of damage). Eventually agreed to help, but when the replacement piece arrived it turned out they had simply glued the old piece together

-- Furniture covers leak at seams with very little rain

2
★★☆☆☆

We purchased 2 armchairs, a sofa, a coffee table and two side tables -- they have a sister website called regencyteak.com.

Furniture overall is solid but be aware of several issues:

-- If shipped, furniture will be unassembled. Instructions for assembly are extremely poor and it is very easy to damage in the process. I damaged the sofa during assembly and the response was basically "glue and sand it yourself" -- not something you expect to hear when you've just dropped almost 5k. Bob agreed the manual is poorly written (he actually said someone in a "third world country" wrote it), but that the quality of the furniture is what they focus on... seriously?

-- Not great on returns -- Seat base of one chair arrived cracked, and Bob told me the shipper damaged it and it was my fault for accepting the package (package had no visible signs of damage). Eventually agreed to help, but when the replacement piece arrived it turned out they had simply glued the old piece together

-- Furniture covers leak at seams with very little rain

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.

If you want quality teak furniture and personalized service, please go to The Teak Patio in Palo Alto or Burlingame. Bob and Jessica carry beautiful outdoor sets and custom cushions to make your garden a lovely place to spend time in.
I recommend this store for a relaxing, satisfying, and fairly priced shopping experience. Great selection of merchandise, too!!

5
★★★★★

If you want quality teak furniture and personalized service, please go to The Teak Patio in Palo Alto or Burlingame. Bob and Jessica carry beautiful outdoor sets and custom cushions to make your garden a lovely place to spend time in.
I recommend this store for a relaxing, satisfying, and fairly priced shopping experience. Great selection of merchandise, too!!

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We went to 3 places to look at options for patio furniture. One place didn't really seem to care about our business, one place had a lousy selection and wasn't inclined to help us order something not on the floor, and finally we went to The Teak Patio (Burlingame store). The saleswoman was incredibly knowledgable and helpful, took all the time we needed to answer questions and show us options, looked some things up on-line, and was very enthusiastic about our purchase. We are looking forward to our new furniture arriving and highly recommend The Teak Patio for anyone looking for teak furniture!

5
★★★★★

We went to 3 places to look at options for patio furniture. One place didn't really seem to care about our business, one place had a lousy selection and wasn't inclined to help us order something not on the floor, and finally we went to The Teak Patio (Burlingame store). The saleswoman was incredibly knowledgable and helpful, took all the time we needed to answer questions and show us options, looked some things up on-line, and was very enthusiastic about our purchase. We are looking forward to our new furniture arriving and highly recommend The Teak Patio for anyone looking for teak furniture!

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I purchased tables, chairs, umbrellas, deck chairs, ottomen and loveseats from The Teak Patio 5 years ago and had everything shipped to my home in the Adirondacks. Everything came on time and nothing was damaged. The prices were excellent and the service impeccable. There was always someone kowledgable to answer questions or to help me with selections. I have had two follow up purchases and needed a replacement part and the owner (Bob) couldn't have been more accomodating and even gave me the parts for free.

5
★★★★★

I purchased tables, chairs, umbrellas, deck chairs, ottomen and loveseats from The Teak Patio 5 years ago and had everything shipped to my home in the Adirondacks. Everything came on time and nothing was damaged. The prices were excellent and the service impeccable. There was always someone kowledgable to answer questions or to help me with selections. I have had two follow up purchases and needed a replacement part and the owner (Bob) couldn't have been more accomodating and even gave me the parts for free.

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I bought a table, an umbrella and six chairs in July, 2009. The shopping was pleasant enough, but when one chair broke (almost immediately) and I asked to return or exchange the chairs, I was dealt with in an altogether different way. No refund, no exchange, no compromise -- period. It's an OK place to shop, but I would buy elsewhere. The fittings are cheap yellow metal and the store misrepresented them to me as solid brass. They are not brass.

2
★★☆☆☆

I bought a table, an umbrella and six chairs in July, 2009. The shopping was pleasant enough, but when one chair broke (almost immediately) and I asked to return or exchange the chairs, I was dealt with in an altogether different way. No refund, no exchange, no compromise -- period. It's an OK place to shop, but I would buy elsewhere. The fittings are cheap yellow metal and the store misrepresented them to me as solid brass. They are not brass.

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1 out of 1 people found this review helpful.

.

We bought a teak table and chairs from The Teak Patio and felt that the price was pretty reasonable. Their warehouse is conveniently located, and they have a really great inventory of furniture to choose from. We did have some difficulties when we reordered chair cushions from them, however. Although the real problem was with their supplier, they didn't do a very good job of communicating with us. It took multiple visits to the store to get the cushions sorted out.

3
★★★☆☆

We bought a teak table and chairs from The Teak Patio and felt that the price was pretty reasonable. Their warehouse is conveniently located, and they have a really great inventory of furniture to choose from. We did have some difficulties when we reordered chair cushions from them, however. Although the real problem was with their supplier, they didn't do a very good job of communicating with us. It took multiple visits to the store to get the cushions sorted out.

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1 out of 1 people found this review helpful.

 

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