Delta Valley Athletic Club

★★★☆☆
  • 120 Guthrie Ln

    Brentwood, CA 94513

    Map & Directions
  • 925-240-2990

About Delta Valley Athletic Club

Hours
Sat-Sun: 6am-6pm, Mon-Fri: 4:30am-10pm
Reservations
Make A Reservation

Sports & Recreation

Sports & Recreation
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2.5 2
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This club appears like a nice facility until you decide that you want to cancel your membership. I had recommended this place to many friends (one joined) while I was a member, but today I will not ever recommend it to anyone. First of all I discovered that the "contract" was never given to me to read before signing their small computerized signature pad. The papers they handed me upon joining was missing an important legal sized paper with super tiny print that has all of their "membership agreement" (I received it upon cancellation). Upon canceling my membership I was told that I would be charged another month's membership, because I had to give a thirty day notice. I told the lady that I couldn't pay another month and had I known about the thirty day notice I would have cancelled earlier. She said that I should have known it because it was in the contract. I asked her to show me the contract. She pulled out the one page copy of the contract and I told her that I never received it. It was clear I hadn't received it because I gave her all of the paperwork I had regarding the facility and that page was missing. She knew I never received it because they never give it to you in the first place. When they ask you to sign the computerized pad, there is nothing to read. She also knew that I had already paid the last month when I joined because all their clients pay the first and last months membership. So she somehow wanted me to pay another month??!!! I was furious at what I had discovered!! When I told her that I had already paid the last month, she said "if I had finished this membership resignation form I would have been able to tell you that you get one more month and that you will not have to pay anymore". I told her, "but you've been telling me that I'll be charged one more month." She had the hardest time admitting her mistake (that's why it seems like a scam to me). The fact that they don't give you the actual contract and then say they'll charge your credit card one more month (when they know that you've already paid the last month's membership upon joining) is complete fraud.

1
★☆☆☆☆

This club appears like a nice facility until you decide that you want to cancel your membership. I had recommended this place to many friends (one joined) while I was a member, but today I will not ever recommend it to anyone. First of all I discovered that the "contract" was never given to me to read before signing their small computerized signature pad. The papers they handed me upon joining was missing an important legal sized paper with super tiny print that has all of their "membership agreement" (I received it upon cancellation). Upon canceling my membership I was told that I would be charged another month's membership, because I had to give a thirty day notice. I told the lady that I couldn't pay another month and had I known about the thirty day notice I would have cancelled earlier. She said that I should have known it because it was in the contract. I asked her to show me the contract. She pulled out the one page copy of the contract and I told her that I never received it. It was clear I hadn't received it because I gave her all of the paperwork I had regarding the facility and that page was missing. She knew I never received it because they never give it to you in the first place. When they ask you to sign the computerized pad, there is nothing to read. She also knew that I had already paid the last month when I joined because all their clients pay the first and last months membership. So she somehow wanted me to pay another month??!!! I was furious at what I had discovered!! When I told her that I had already paid the last month, she said "if I had finished this membership resignation form I would have been able to tell you that you get one more month and that you will not have to pay anymore". I told her, "but you've been telling me that I'll be charged one more month." She had the hardest time admitting her mistake (that's why it seems like a scam to me). The fact that they don't give you the actual contract and then say they'll charge your credit card one more month (when they know that you've already paid the last month's membership upon joining) is complete fraud.

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Club One is a beautiful gym! They have many different services on top of their excellent exercise equipment. Their cycling and yoga classes are great, as I am sure all of their other classes are. They have a dry and wet sauna in each of the locker rooms, and the lockers in their locker rooms do not require a key or lock, only a four digit code you can change each time you go, if you want. They have multiple plasma tv's, each of which can be on a different station.

The only downfall is that they are very expensive compared to other gyms in the area, and they only accept payment via online payment. My understanding is that you must provide them with a checking or credit card which they automatically debit each month.

4
★★★★☆

Club One is a beautiful gym! They have many different services on top of their excellent exercise equipment. Their cycling and yoga classes are great, as I am sure all of their other classes are. They have a dry and wet sauna in each of the locker rooms, and the lockers in their locker rooms do not require a key or lock, only a four digit code you can change each time you go, if you want. They have multiple plasma tv's, each of which can be on a different station.

The only downfall is that they are very expensive compared to other gyms in the area, and they only accept payment via online payment. My understanding is that you must provide them with a checking or credit card which they automatically debit each month.

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