Traditional Plumbing & Rooter, Inc.

★★★★☆
  • 7770 Telegraph Road, Suite E-185, Ventura

    Ca, CA 93004

    Map & Directions
  • 805-659-2611

About Traditional Plumbing & Rooter, Inc.

Categories
  • Plumbers

Home Construction & Remodeling

Home Construction & Remodeling
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My sink was backed up on a night that i was having a dinner party.When I called they came right over and took care of the promblem. They saved the night and charged a fair price too, THANK YOU SO MUCH.

5
★★★★★

My sink was backed up on a night that i was having a dinner party.When I called they came right over and took care of the promblem. They saved the night and charged a fair price too, THANK YOU SO MUCH.

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It is hard to find a good, trusting plumber when you need one. Well I found a great company who really do care. I am really happy I found them when I did, there pricing was right and they got the job done. Thank you again.

5
★★★★★

It is hard to find a good, trusting plumber when you need one. Well I found a great company who really do care. I am really happy I found them when I did, there pricing was right and they got the job done. Thank you again.

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This compnay came out when no one else would. They took care of my plumbing needs right away and charged the best price ever. Thank you so much for helping me out.

5
★★★★★

This compnay came out when no one else would. They took care of my plumbing needs right away and charged the best price ever. Thank you so much for helping me out.

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This company charged me $498 to snake a clogged kitchen sink drain! The plumber also wanted badly to sell me a $275 "hydro-clean" which, he said, would fix my drain problems permanently. The next morning, I discovered a half-inch of water under the sink that had been "fixed". When I called and asked the plumber to return, he said it was coincidence that I had a leak and it wasn't his fault. HOWEVER, he would come back and fix the leak for free... if I invested in that $275 "hydro-clean."
I called a different plumber -- one highly recommended to me -- who looked at the work Traditional Plumbing did and said that TP hadn't finished the work properly. This second plumber did the two-minute fix and didn't charge me anything.
I stopped payment on the check and am reporting Traditional Plumbing to the Better Business Bureau.

1
★☆☆☆☆

This company charged me $498 to snake a clogged kitchen sink drain! The plumber also wanted badly to sell me a $275 "hydro-clean" which, he said, would fix my drain problems permanently. The next morning, I discovered a half-inch of water under the sink that had been "fixed". When I called and asked the plumber to return, he said it was coincidence that I had a leak and it wasn't his fault. HOWEVER, he would come back and fix the leak for free... if I invested in that $275 "hydro-clean."
I called a different plumber -- one highly recommended to me -- who looked at the work Traditional Plumbing did and said that TP hadn't finished the work properly. This second plumber did the two-minute fix and didn't charge me anything.
I stopped payment on the check and am reporting Traditional Plumbing to the Better Business Bureau.

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Business Response:

NOT THE FACTS!!! This customers statements are not true, nor is it our policy to charge such and large sum for a simple kitchen sink blockage. This particular individual had a line that was packed with food, grease, and sludge. The line was abused and not maintained, and took several hours to clean enough to get a decent flow. She was aware of the dififculty and signed our work order to authorize the work prior to commencement. Furthermore, we snaked an additional shower drain, and tried to repair a leak @ her sink secondary to her back-up, (which she blamed on us), being asked to pay additional monies for more labor and materials (which was warranted) she refused. We completed the contracted work and moved on... This review by "annonimous" is slander, and not appreciated. We @ Traditional Plumbing try to go out of our was to please our customers, unfortunantly this isn't always possible..(with unreasonable people)

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