Performance Prosthetics and Orthotics Specialists

★★★★★
  • 2820 Santa Monica Blvd

    Santa Monica, CA 90404

    Cross street: Yale

    Map & Directions
  • 310-829-2322

About Performance Prosthetics and Orthotics Specialists

Details
Hours
9am-5pm Monday-Friday, and by appointment

Unclassified

Unclassified
More choices in Santa Monica:
Resultset_next

Delamarter Rick B Md - Spine Institute-St Johns Hlth

1301 20th St Ste 400 Santa Monica, CA

Resultset_next

Wine Expo

2933 Santa Monica Blvd Santa Monica, CA

4.8 5
Hi! Sign in to let us know how Performance Prosthetics and Orthotics Specialists was?
Write a Review
.

I've been going to PP since they opened around 1994 and have received nothing but outstanding service. Prior to discovering PP, I had used the services of several other prosthetic companies and none compares to the professionalism and

3
★★★★★

I've been going to PP since they opened around 1994 and have received nothing but outstanding service. Prior to discovering PP, I had used the services of several other prosthetic companies and none compares to the professionalism and

.

Okay so first off, I have no clue what that bad review is all about. My experience - and it looks like the others - was bare none some of the best experience I've had in the medical prosthetic industry. I guess the "no money" review tells

3
★★★★★

Okay so first off, I have no clue what that bad review is all about. My experience - and it looks like the others - was bare none some of the best experience I've had in the medical prosthetic industry. I guess the "no money" review tells

.

I was sent to Performance Prosthetics by my doctor for Orthotics. I had never worn them before. They watched how I walked and took the time to evaluate my foot problem. They even called my doctor to clarify the prescription to get it the

3
★★★★★

I was sent to Performance Prosthetics by my doctor for Orthotics. I had never worn them before. They watched how I walked and took the time to evaluate my foot problem. They even called my doctor to clarify the prescription to get it the

.

After shuffling through several different Prosthetic/Orthotic facilities, finding Performance has been a blessing.
I just recently became a patient of theirs and I must say that I have never found better service anywhere.
The practitioners are extremely professional and caring and the front office staff are friendly and willing to go one step beyond for you. They all do great work here. From the office staff - billing and appointments to the practitioners - making the prosthetics/ fitting and working with you, the level of comfort and ease that they put you at can't be beat.

2
★★★★★

After shuffling through several different Prosthetic/Orthotic facilities, finding Performance has been a blessing.
I just recently became a patient of theirs and I must say that I have never found better service anywhere.
The practitioners are extremely professional and caring and the front office staff are friendly and willing to go one step beyond for you. They all do great work here. From the office staff - billing and appointments to the practitioners - making the prosthetics/ fitting and working with you, the level of comfort and ease that they put you at can't be beat.

Pros: Professional. Efficient. Friendly, caring atmosphere.

Cons: They're not open on weekends

.

I have a stress fracture in my foot, which has been persistently giving me pain for 4 months. I went to an orthopedic doctor, he prescribed a walking boot, and the doctor's office sent me to Performance Prosthetics (PP) for the device. PP told me that I would have to sign a waiver stating that I would pay for the boot if my insurance did not authorize it. Otherwise, I could wait until my insurance authorized it and not sign the waiver. I told them that I did not have any money and would have to wait to pick up the boot until it was authorized by my insurance. A few hours later, the same woman from PP called and said that she just got the authorization from my insurance and that I could pick up the boot and all that I would have to pay is my $10 co-pay. I asked them repeatedly if I had to pay anything if my insurance okayed it and they said no.The next morning I went to PP and got the walking boot. About 1-2 hours later, I got a phone call from the same woman at PP saying that they forgot to collect my $10 co-pay. I said that I could pay it over the phone right then. Then she says to me "oh, and by the way, did anyone tell you that your insurance only authorized it for 50% and you have to pay the other 50%." This was said after already assuring me several times on the phone and in person that I did not have to pay a dime other than the co-pay. PP knew I had no money and knew that I had to wait until the insurance okayed it. PP gave the device to me, never asked for any money, nor mentioned that I had to pay 50% of the device. I would have never bothered with the boot had I known that I would have to pay for it. When I spoke with the manager of PP about how I could not pay the money, but that I desperately needed the device in order to walk- he was very nasty to me and yelled at me for crying on the phone. He was unprofessional and uncaring. He said pay it or bring the boot back!

0
★☆☆☆☆

I have a stress fracture in my foot, which has been persistently giving me pain for 4 months. I went to an orthopedic doctor, he prescribed a walking boot, and the doctor's office sent me to Performance Prosthetics (PP) for the device. PP told me that I would have to sign a waiver stating that I would pay for the boot if my insurance did not authorize it. Otherwise, I could wait until my insurance authorized it and not sign the waiver. I told them that I did not have any money and would have to wait to pick up the boot until it was authorized by my insurance. A few hours later, the same woman from PP called and said that she just got the authorization from my insurance and that I could pick up the boot and all that I would have to pay is my $10 co-pay. I asked them repeatedly if I had to pay anything if my insurance okayed it and they said no.The next morning I went to PP and got the walking boot. About 1-2 hours later, I got a phone call from the same woman at PP saying that they forgot to collect my $10 co-pay. I said that I could pay it over the phone right then. Then she says to me "oh, and by the way, did anyone tell you that your insurance only authorized it for 50% and you have to pay the other 50%." This was said after already assuring me several times on the phone and in person that I did not have to pay a dime other than the co-pay. PP knew I had no money and knew that I had to wait until the insurance okayed it. PP gave the device to me, never asked for any money, nor mentioned that I had to pay 50% of the device. I would have never bothered with the boot had I known that I would have to pay for it. When I spoke with the manager of PP about how I could not pay the money, but that I desperately needed the device in order to walk- he was very nasty to me and yelled at me for crying on the phone. He was unprofessional and uncaring. He said pay it or bring the boot back!

More about Performance Prosthetics and Orthotics Specialists

Board-certified Prosthetics and Orthotics shop with over 20 years of caring for patients' individual needs.

* Prosthetic limbs for lower and upper extremity. (Otto Bock C-Leg, Ossur Flexfoot, Freedom Innovations Renegade Foot.)
* Amputee limb management and supplies;
* Orthopedic Footwear, Foot Orthotics, Arch Support.
* Mastectomy bra and prosthesis;
* Braces for Neck, Back, Knee, Elbow, and Fracture.

 

Wait, you're the expert.

If you've been to or used Performance Prosthetics and Orthotics Specialists, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review