Encinitas Foreign & Domestic Auto Repair

★★★★★
Quality Automotive Parts, Service and Repairs.
  • 901 2nd St

    Encinitas, CA 92024

    Map & Directions
  • 760-632-0830

Automotive

Automotive
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I was impressed with the knowledgeable and helpful staff.

2
★★★★★

I was impressed with the knowledgeable and helpful staff.

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I have never written an online review before, however our experience with Encinitas Foreign & Domestic Auto repair was exceptional, in the true sense of the word, which is why I'm writing this. \r\nFrom the minute I walked into the business, everything about it telegraphed respect and an honest interest in thier customers. I had gone to the local dealership for service on my Audi that we purchased new (10 years previously) and came to Encinitas F & D for a ""second opinion"". Ken, the manager spoke with me about the problem and was very helpful in explaining the issues involved and how he would suggest approaching the problem. He did this without ANY pressure to make an appointment and even did a quick diagnostic (at no cost).To make a long story short, they went about the repair systematically (without assuming everything had to be replaced immediately) and repaired the problem for considerably less than the dealer had quoted. I was so impressed, I brought my other vehicle in for some work the following day.\r\nI am cynical by nature and often bewildered by the lack of respect we (society) afford each other and I have to say that my attitude was adjusted for the better seeing such a synergy among the crew at Encinitas F&G. Jonathan, Ken, Kelly, thanks for the excellent service, and please pass my thanks on to the crew that serviced the car(s).

2
★★★★★

I have never written an online review before, however our experience with Encinitas Foreign & Domestic Auto repair was exceptional, in the true sense of the word, which is why I'm writing this. \r\nFrom the minute I walked into the business, everything about it telegraphed respect and an honest interest in thier customers. I had gone to the local dealership for service on my Audi that we purchased new (10 years previously) and came to Encinitas F & D for a ""second opinion"". Ken, the manager spoke with me about the problem and was very helpful in explaining the issues involved and how he would suggest approaching the problem. He did this without ANY pressure to make an appointment and even did a quick diagnostic (at no cost).To make a long story short, they went about the repair systematically (without assuming everything had to be replaced immediately) and repaired the problem for considerably less than the dealer had quoted. I was so impressed, I brought my other vehicle in for some work the following day.\r\nI am cynical by nature and often bewildered by the lack of respect we (society) afford each other and I have to say that my attitude was adjusted for the better seeing such a synergy among the crew at Encinitas F&G. Jonathan, Ken, Kelly, thanks for the excellent service, and please pass my thanks on to the crew that serviced the car(s).

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I've been an Encinitas F&D customer for 10+ years now. I'm a skeptical kind of guy, who doesn't often trust service providers.Over the last 10 years, Encinitas F&D has earned and maintained my trust. How?1. First-class mechanical aptitude. Every repair that Encinitas F&D has made to my various vehicles was successful. I've never had to take it back to the shop.2. Excellent customer service. Two individuals stand out... First, Ken the service manager who is always responsive. He communicates clearly the problem and strives to make the repair in a timely manner. Ken shows genuine enthusiasm for his job and clearly focuses on his customer's needs. Second is Jose, the courtesy driver who ensures that I get delivered and picked up promptly. Jose is more than just a driver, he's a customer advocate. He listens to each customer and relays their concerns back to the shop. He is always, kind, courteous and respectful.Encinitas F&D is not cheap. In fact, the first few years I kept looking elsewhere, hoping to save some money. Yet I kept coming back because they are always fair, have never cheated me, provided great service... and have earned my trust.C. Smith

5
★★★★★

I've been an Encinitas F&D customer for 10+ years now. I'm a skeptical kind of guy, who doesn't often trust service providers.Over the last 10 years, Encinitas F&D has earned and maintained my trust. How?1. First-class mechanical aptitude. Every repair that Encinitas F&D has made to my various vehicles was successful. I've never had to take it back to the shop.2. Excellent customer service. Two individuals stand out... First, Ken the service manager who is always responsive. He communicates clearly the problem and strives to make the repair in a timely manner. Ken shows genuine enthusiasm for his job and clearly focuses on his customer's needs. Second is Jose, the courtesy driver who ensures that I get delivered and picked up promptly. Jose is more than just a driver, he's a customer advocate. He listens to each customer and relays their concerns back to the shop. He is always, kind, courteous and respectful.Encinitas F&D is not cheap. In fact, the first few years I kept looking elsewhere, hoping to save some money. Yet I kept coming back because they are always fair, have never cheated me, provided great service... and have earned my trust.C. Smith

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I'm sure that there is always a case that does not go perfectly but communication is a two-way street so I wouldn't place all of the blame on Encinitas Foreign & Domestic!I'm a long time customer who has been completely satisfied over decades. I find all of the service personnel extremely knowledgeable and honest. I really trust the head mechanic who has kept two of my cars operational and safe well past their years. They may not be the cheapest place around (I don't know as I haven't price compared) but they are reasonable and you get quality service.In addition to the quality service, the place is clean and the employees friendly. I would highly recommend this repair shop if you have not tried it before.

5
★★★★★

I'm sure that there is always a case that does not go perfectly but communication is a two-way street so I wouldn't place all of the blame on Encinitas Foreign & Domestic!I'm a long time customer who has been completely satisfied over decades. I find all of the service personnel extremely knowledgeable and honest. I really trust the head mechanic who has kept two of my cars operational and safe well past their years. They may not be the cheapest place around (I don't know as I haven't price compared) but they are reasonable and you get quality service.In addition to the quality service, the place is clean and the employees friendly. I would highly recommend this repair shop if you have not tried it before.

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2 out of 2 people found this review helpful.

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My husband has been taking our cars to this place for over 5 years and we completely trust them. On the times when they haven't had the car ready by the time promised (very rare), they have offered us a loaner car, which is nice customer service.

They always do a thorough job and we've never had issues of repeat probelms or anything. They always let us know the things that willprobably need to be taken care of in the future, but there's never any pressure from them to do it now.

Their prices are reasonable; they do offer a AAA discount and you accumulate points to use toward future repairs. All in all, the only place we have found that we trust.

5
★★★★★

My husband has been taking our cars to this place for over 5 years and we completely trust them. On the times when they haven't had the car ready by the time promised (very rare), they have offered us a loaner car, which is nice customer service.

They always do a thorough job and we've never had issues of repeat probelms or anything. They always let us know the things that willprobably need to be taken care of in the future, but there's never any pressure from them to do it now.

Their prices are reasonable; they do offer a AAA discount and you accumulate points to use toward future repairs. All in all, the only place we have found that we trust.

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2 out of 2 people found this review helpful.

 

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