Message from The Westin Pasadena
In the heart of one of California's most exciting cities, The Westin Pasadena boasts easy access to such cultural activities as the historic old town, museums, and restaurants. Visiting for business? We?re also only a short distance from the Pasadena Conference Center. Relax in contemporary comfort at The Westin Pasadena. Our library is an excellent place to reflect, and our seasonal outdoor heated rooftop pool has beautiful views. With your kids playing in our full-service Westin Kid's Club, you'll have a moment to focus on yourself. Pick up one of our running maps from Runner's World, which have suggested 3- and 5-mile runs. Our signature Heavenly Bed, with pillow-top mattress, is standard in every room. Try out our new WestinWORKOUT room and exercise in the privacy of your own room with guided DVDs and equipment.
Editorial by Citysearch
In ShortWith programs designed for both business travelers and families, this property takes service seriously. Business travelers can take advantage of guest office rooms stocked with phone, fax and printer. For families, a kids' club provides coloring books, bath toys and a phone line dedicated to bedtime stories. All visitors are treated to signature Heavenly Beds with pillow-top mattresses, cushy down blankets and crisp white sheets ranging in thread count from 180 to 250.
Key Points
- Library and rooftop pool
- Full-service Kids' Club
- Best rate guaranteed
The Inside Scoop
- Parking - Self-parking will cost you $9 a day, while valet will cost $13 a day.
Insider Pages Reviews for The Westin Pasadena
Westin.com offers the guaranteed lowest price. But for my money, I wouldn't stay here again. Even the "newly renovated" rooms are stuff and impersonal. The front desk staff at this location doesn't seem to live up to legendary Westin professionalism.
Posted 11/03/04 | Report Abuse
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Classic looking hotel, nice clean and consistent as usual for the Westin. I love the Starwood hotels.
Posted 10/27/04 | Report Abuse
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Latest reviews from Citysearch.
AVOID THE VALET PARKING--THEY ARE THIEVES
by lmallen0402
My mom and I stayed at the Westin in Pasadena about one month ago. I had alot of stuff in my car having driven all the way from Wiscosin and I was going to be living in California for 2 moths. The valet service was relatively cheap, about $11/day for unlimited comings and goings so we decided to get it. I brought most of the items up from the car but left quite a bit in it, because we were tired having driven a long way and the valet parking claimed it was in a locked "secured" garage. In the morning when we went to check out we discovered someone with acces to the car and the key (I.e. the valet service) had gone through the car and taken $500 worth of items. We were understandably upset, and the hotel staff referred us to the valet company to deal with the theft. They assured me their insurance would cover this, and that it was not necessary to contanct the police. We contacted the police dept. anyway, and they said to deal with the valet people because their insurance would cover it. The valet people took an itemized list of the stolen items and photographed the car, and said I should expect a check with 3-4 weeks. Well, the check never came, and after contacting the insurance company the valet deals with, apparently I couldn't get a refund because I didn't give the valet an itemized list of everything I was keeping in the car (so what..they could know exactly what was in the car BEFORE they stole it?). That makes absolutely no sense. That is what insurance is for. This has absolutely darkened the time I've spent in California, and will never stay in a Westin Hotel again, and encourage my friends and business associates to do the same. PS--I hope you NEVER have to deal with the Pasadena police department either.
Pros: It is a nice-looking and comfortable hotel, but the people who work there could care less about good paying customers.
Cons: THE VALET SERVICE EMPLOYS THIEVES
Posted 08/29/06
eh
by me_hollywood
Stayed with many Starwoods and this Westin is lower on the rungs. Rooms are tight. Service is as well. Was put on the Starwoods 'preferred' floor that looked exactly like every other floor. Stayed from a Thursday to Monday. Asked for a different room but was told the place was booked - yet the parking downstairs was ample and the common areas vacant. I've clocked a lot of time with Starwoods... Hate being lied to.
Pros: clean, centrally located
Cons: service, rooms small
Posted 01/11/06
So Pasadena...
by Joy4Travel
Beautiful and formal. Leave the children with the nanny at another location.
Pros: Very Clean, Personal Service, Easy to Reserve
Cons: No Spa, Outdoor Pool, A little over priced
Posted 11/15/02
Great Getaway
by afoodie
Impressive Hotel and grounds. The Spa and Fitness center with outdoor pool and sauna overlooking historic city hall is amazing. They offer complimentary town car transportation to all area attractions and are within walking distance to Pasadenas great theatre district, Old Town and 1/2 block from the all new Paseo Colorado. This is truely a great place to getaway and relax. I highly reccommend
Pros: Complimentary Town ca, Professional Concierg, Spa and Fitness Cente
Cons: pricey but worth it, Parking
Posted 06/18/02
Nicer than Most
by josh
Made famous when a bus crashed into the side of it and was shown on national TV, the Doubletree is probably the nicest place to say in Pasadena, after the Ritz-Carlton -- and it's much closer to Old Town, which is probably where most people will want to hang out anyway. Good food right in the complex, with California Pizza Kitchen and McCormick & Schmick's right next door.
Posted 06/10/02
great cookies!
by rsumner
Great location. Great service. And, as always, great cookies. This hotel has an excellent work out facility and is close to Old Town. Good hotel for business travellers.
Posted 06/09/02
Twice What You'd Expect
by jessicabranch_citysearch
A really lovely hotel -- spectacular, over-the-top decor and possibly the world's most extravagant breakfast buffet
Posted 06/06/02