Purrfect Auto Svc

★★★☆☆
  • 627 N Atlantic Blvd

    Monterey Park, CA 91754

    Map & Directions
  • 626-576-4830

About Purrfect Auto Svc

Categories

Automotive

Automotive
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I recently went there to go get a quick oil change and like the other people who commented on how they didn't have to wait. Well there's a good reason for that, right? Anybody who goes there one time and knows about car will never go back there again. Ladys watch out. If you don't know much about cars then you can get taken. They are not professional at all. Only if you are a lady maybe but still you don't know if you are being overcharged.
Anyway back to my oil change story. I saw there aid at that they had a special on oil change. Where I go, they charge me $17 flat.
I ask the guy there on how much they charge and he said $25. I was surprise and he said and I quote, "GO SOMEWHERE ELSE!"
You don't talk to that to any customers. Go to school and get some education and maybe just maybe you'll know how to give customer service the correct way.

1
★☆☆☆☆

I recently went there to go get a quick oil change and like the other people who commented on how they didn't have to wait. Well there's a good reason for that, right? Anybody who goes there one time and knows about car will never go back there again. Ladys watch out. If you don't know much about cars then you can get taken. They are not professional at all. Only if you are a lady maybe but still you don't know if you are being overcharged.
Anyway back to my oil change story. I saw there aid at that they had a special on oil change. Where I go, they charge me $17 flat.
I ask the guy there on how much they charge and he said $25. I was surprise and he said and I quote, "GO SOMEWHERE ELSE!"
You don't talk to that to any customers. Go to school and get some education and maybe just maybe you'll know how to give customer service the correct way.

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.

I came for a cheap and fast oil change. Definitely cheap - about $15 - not necessarily fast. I think I waited for about 45 minutes or so. Not the worst I've ever had to wait for an oil change. The nice thing is that they are not super busy like some other places.

3
★★★☆☆

I came for a cheap and fast oil change. Definitely cheap - about $15 - not necessarily fast. I think I waited for about 45 minutes or so. Not the worst I've ever had to wait for an oil change. The nice thing is that they are not super busy like some other places.

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I took my car here for an oil change and to have my brakes checked. The service was extremely slow. I had to wait for more than an hour. When they were done, they told me some unnecessary problems that needed to be replaced such as my rotors. They said it was the wrong size. They gave me a quote which was overpriced. I later had a friend check my rotors for me and he said it was fine. I wouldn't recommend going to this place.

PROS:
CONS: not trustworthy

2
★★☆☆☆

I took my car here for an oil change and to have my brakes checked. The service was extremely slow. I had to wait for more than an hour. When they were done, they told me some unnecessary problems that needed to be replaced such as my rotors. They said it was the wrong size. They gave me a quote which was overpriced. I later had a friend check my rotors for me and he said it was fine. I wouldn't recommend going to this place.

PROS:
CONS: not trustworthy

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1 out of 1 people found this review helpful.

.

My boyfriend was an avid customer at the car dealership, but we all know they charge an arm, a leg...and more! He decided to try Purrfect Auto and has since become a regular. He convinced me to take my car in for my oil change which I did. I have to say that it is more convenient. The garage isn't as busy as the dealer and I saved myself $8. The guys there were kind and professional. They made suggestions but weren't pushy. I will go back to change my timing belt. It's over $200 cheaper than the dealer! Thanks.

2
★★★★★

My boyfriend was an avid customer at the car dealership, but we all know they charge an arm, a leg...and more! He decided to try Purrfect Auto and has since become a regular. He convinced me to take my car in for my oil change which I did. I have to say that it is more convenient. The garage isn't as busy as the dealer and I saved myself $8. The guys there were kind and professional. They made suggestions but weren't pushy. I will go back to change my timing belt. It's over $200 cheaper than the dealer! Thanks.

Pros: reminder stickers, cheaper, professional

 

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