El Torito

★★★★☆
  • 6040 Canoga Ave

    Woodland Hills, CA 91367

    Map & Directions
  • 818-348-1767

About El Torito

Hours
Sun 9am-10pm, Mon-Thu 11am-10pm, Fri-Sat 11am-12am

Food

Food
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good food and service

2
★★★★★

good food and service

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Our visit was not a pleasant experience. It was a Saturday night, around 6:00 PM the restaurant was not too busy, as there were plenty of open tables. Our party was 8 people, four of which were children and we were seated right away, without a reservation. The food and service was horrible. My food came to the table cold. Other entrees, A taco, which had meat which was black from being over done, a flauta plate, with chicken inside that was cold to the touch. When I wanted to have our server fix the issues with our food, our server was no were to be found. I contacted another server, who apparently gave the food to the manager. The manager, in my opinion, was more interested in explaining to me that food is cold and I should just eat it, rather than fixing the problems. I returned the cold entree dish, (Enchiladas y Carne al Ajillo) which I did not eat and when the bill came, the entree was still on the bill, even through the manager assured me it would be removed. When I asked for the corporate office information, it was at that point, the manager decide he should show more customer service. The food and service are not worth the money paid.

0
★☆☆☆☆

Our visit was not a pleasant experience. It was a Saturday night, around 6:00 PM the restaurant was not too busy, as there were plenty of open tables. Our party was 8 people, four of which were children and we were seated right away, without a reservation. The food and service was horrible. My food came to the table cold. Other entrees, A taco, which had meat which was black from being over done, a flauta plate, with chicken inside that was cold to the touch. When I wanted to have our server fix the issues with our food, our server was no were to be found. I contacted another server, who apparently gave the food to the manager. The manager, in my opinion, was more interested in explaining to me that food is cold and I should just eat it, rather than fixing the problems. I returned the cold entree dish, (Enchiladas y Carne al Ajillo) which I did not eat and when the bill came, the entree was still on the bill, even through the manager assured me it would be removed. When I asked for the corporate office information, it was at that point, the manager decide he should show more customer service. The food and service are not worth the money paid.

Pros: You wont have to wait to be seated on a Saturday Night

Cons: Everything else

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We eat here all the time. They have great food and very friendly service. Best burritos in town, plenty of parking.

It's a nice atmosphere though the restaurant is a little old so it comes off as feeling dirty.

2
★★★★★

We eat here all the time. They have great food and very friendly service. Best burritos in town, plenty of parking.

It's a nice atmosphere though the restaurant is a little old so it comes off as feeling dirty.

Pros: great food, friendly service, good prices

Cons: seems dirty

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A Fun Place to Go. With family, kids, or date it is upbeat and lively. Enchilada's are good, house caesar salad I love. The waitress I got last time outdid herself! When we came in however, no one was there and we had to go all over the place to get someone to seat us.

2
★★★★☆

A Fun Place to Go. With family, kids, or date it is upbeat and lively. Enchilada's are good, house caesar salad I love. The waitress I got last time outdid herself! When we came in however, no one was there and we had to go all over the place to get someone to seat us.

Pros: atmosphere, food

Cons: waiting to be seated

Editorial from

An upscale version of the ubiquitous El Torito, this spot offers Southwestern-Mexican food and service that raise the bar for corporate-conceived Mexican cooking. For one thing, all ingredients are fresh, including tortillas, and the…

 

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