New Krung Thai Restaurant

★★★☆☆
  • 642 S Winchester Blvd

    San Jose, CA 95128

    Map & Directions
  • 408-260-8224

About New Krung Thai Restaurant

Hours
Sat-Sun: 12pm-10pm, Mon-Fri: 11am-10pm

Food

Food
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I love Krung Thai's Pananag Curry. Especially if you add the pineapple to the beef. Its usually busy so get there early and you will have no problem getting a table. The service is fast, so if you're in a hurry this is the place to go. I would also try their Pad Thai.

4
★★★★☆

I love Krung Thai's Pananag Curry. Especially if you add the pineapple to the beef. Its usually busy so get there early and you will have no problem getting a table. The service is fast, so if you're in a hurry this is the place to go. I would also try their Pad Thai.

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Was looking for a Thai place to eat and looked at reviews on internet for Thai restaurants on Winchester. Took the chance of eating at this place with a rating of 3 stars. Badddddd mistake! Closing time for lunch was at 3pm. Never in my life have I experienced being rushed out of a restaurant like I was here. You figure customers are who make you. The workers had my order wrong and didn't get my order at all because waiter said kitchen is closed! I was rushed and I was hungry and it was just bad service period!

0
★☆☆☆☆

Was looking for a Thai place to eat and looked at reviews on internet for Thai restaurants on Winchester. Took the chance of eating at this place with a rating of 3 stars. Badddddd mistake! Closing time for lunch was at 3pm. Never in my life have I experienced being rushed out of a restaurant like I was here. You figure customers are who make you. The workers had my order wrong and didn't get my order at all because waiter said kitchen is closed! I was rushed and I was hungry and it was just bad service period!

Cons: bad service, rude, etc.....

.

Food is excellent, but the chairs and the carpets look very dirty to me.Fast to go food, and we love it.Small place.We eat there like about 6 years...and the food still very good.

4
★★★★☆

Food is excellent, but the chairs and the carpets look very dirty to me.Fast to go food, and we love it.Small place.We eat there like about 6 years...and the food still very good.

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Came here after a long day of driving and the food was so good. The inside looks very authentic, which makes you feel as if your in Thailand. The food there was really good. I love pineapple rice, so I had to get some and it tasted delicious! Overall, this place was awesome and I would come here in a heart-beat.

4
★★★★☆

Came here after a long day of driving and the food was so good. The inside looks very authentic, which makes you feel as if your in Thailand. The food there was really good. I love pineapple rice, so I had to get some and it tasted delicious! Overall, this place was awesome and I would come here in a heart-beat.

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This is the only thai restaurant that I have ever been to and it is so good. Their thai tea is a must try too!! The servers are nice and the food is brought out within a reasonalbe time. I recommend visiting this restaurant for dinner.

4
★★★★☆

This is the only thai restaurant that I have ever been to and it is so good. Their thai tea is a must try too!! The servers are nice and the food is brought out within a reasonalbe time. I recommend visiting this restaurant for dinner.

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I went in to eat at this restaurant as we had many times before. We ordered our food and then about 30 minutes later a family friend came in and we invited her to eat her food with us so she sat with us and ordered her food.

The ordering process was very slow and when we received our dinner we were missing an order of panang chicken. We had ordered 2 orders but instead we received an order of pork kra praw. We tried to get our waiters attention but after waiting forever and not being able to get anyone to help us, we decided to forgo the request and just eat the food we were given. We did try getting another waiter to help us but no luck. Also, when our friend finally received her order she was missing her thai tea and instead was given a sprite. It was again hard to get anyone?s attention.

We received our bill and the waiter added our friend?s bill with ours, even though we had requested they be separated. Our friend was billed for two rice orders and received only one and she was billed for both a thai tea and sprite even though she never received the tea. To top it off, we were charged a 15 % service charge for 6 people when there were only 4 of us altogether. I tried settling this issue with the lady clerk who completely ignored me. She acted like she didn?t speak or understand English. After going back and fourth, she did separate the orders but she didn?t credit my service charge, pork kra praw and my friend?s rice and tea. Instead, she additionally charged us both a 15% service charge.

I called the owner & left messages, no response. I sent a letter but again no response. I won't be going there again!

0
★☆☆☆☆

I went in to eat at this restaurant as we had many times before. We ordered our food and then about 30 minutes later a family friend came in and we invited her to eat her food with us so she sat with us and ordered her food.

The ordering process was very slow and when we received our dinner we were missing an order of panang chicken. We had ordered 2 orders but instead we received an order of pork kra praw. We tried to get our waiters attention but after waiting forever and not being able to get anyone to help us, we decided to forgo the request and just eat the food we were given. We did try getting another waiter to help us but no luck. Also, when our friend finally received her order she was missing her thai tea and instead was given a sprite. It was again hard to get anyone?s attention.

We received our bill and the waiter added our friend?s bill with ours, even though we had requested they be separated. Our friend was billed for two rice orders and received only one and she was billed for both a thai tea and sprite even though she never received the tea. To top it off, we were charged a 15 % service charge for 6 people when there were only 4 of us altogether. I tried settling this issue with the lady clerk who completely ignored me. She acted like she didn?t speak or understand English. After going back and fourth, she did separate the orders but she didn?t credit my service charge, pork kra praw and my friend?s rice and tea. Instead, she additionally charged us both a 15% service charge.

I called the owner & left messages, no response. I sent a letter but again no response. I won't be going there again!

Pros: location

Cons: bad service, hidden fees

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Krung Thai has the best Thai food for its price range. The food is very good, and the service is excellent. I go there for lunch a couple times a month, and their lunch specials are very big for a reasonable price!

4
★★★★☆

Krung Thai has the best Thai food for its price range. The food is very good, and the service is excellent. I go there for lunch a couple times a month, and their lunch specials are very big for a reasonable price!

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The review written by Neha Rastogi is absolutely true, these people have a very cheap mentality and Neha I would like to go with you again to Krung Thai to teach these people a nice lesson :o)) so they don't do it again. Even I went with my husband this Friday and really had a bad experience!!! The waitress came with the bill and asked for the tip as if it's her human right. When asked she claimed if you like the food its mandatory to pay the tip. Gosh I was shocked at this ugly behaviour.
Whole of the wait staff including the manager are GREEDY people.

0
★☆☆☆☆

The review written by Neha Rastogi is absolutely true, these people have a very cheap mentality and Neha I would like to go with you again to Krung Thai to teach these people a nice lesson :o)) so they don't do it again. Even I went with my husband this Friday and really had a bad experience!!! The waitress came with the bill and asked for the tip as if it's her human right. When asked she claimed if you like the food its mandatory to pay the tip. Gosh I was shocked at this ugly behaviour.
Whole of the wait staff including the manager are GREEDY people.

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Its a damn hell of place!! Wait staff is GREEDY N RUDE, they will ask for the tip at your face and if u dont give the tip then the next time they will serve you water witout ice and at the top of that the foolish lady there does not understand english n just keeps on singing TIP IS NECESSARY n I WANT MONEY....Dis is not what you would expect from a good restraunt!!! I am rating it 1 coz i cant rate it -1

0
★☆☆☆☆

Its a damn hell of place!! Wait staff is GREEDY N RUDE, they will ask for the tip at your face and if u dont give the tip then the next time they will serve you water witout ice and at the top of that the foolish lady there does not understand english n just keeps on singing TIP IS NECESSARY n I WANT MONEY....Dis is not what you would expect from a good restraunt!!! I am rating it 1 coz i cant rate it -1

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This is my first review for a restaurant, but I had such a bad experience at Krung Thai that I feel its my responsibility to inform other readers about it. My husband and I were here for dinner today and we ordered Thai ice tea with out ice, their house specialty Pad Gra Paw (sp?) and steamed rice. After waiting for about 30 minutes on a busy Friday night we got our Thai ice tea. It tasted fine. After much delay we got our food. Tiny in quantity and ok in taste it was pretty disappointing for a house specialty. We decided not to order anything else and get our cheque. The bigger surprise was yet to come. On the bill the Thai iced tea was 50cents more than the usual as "We ordered it without ice". That made us so furious we chose to call the manager/owner. When we asked what is this he said "well you ordered with out ice and so you end up getting more of the drink as there is no ice hence the extra 50 cents". We were left agasped.
So frens.........Very poor service+tiny quantities+cheap mentality= Krung Thai. enjoy!

0
★☆☆☆☆

This is my first review for a restaurant, but I had such a bad experience at Krung Thai that I feel its my responsibility to inform other readers about it. My husband and I were here for dinner today and we ordered Thai ice tea with out ice, their house specialty Pad Gra Paw (sp?) and steamed rice. After waiting for about 30 minutes on a busy Friday night we got our Thai ice tea. It tasted fine. After much delay we got our food. Tiny in quantity and ok in taste it was pretty disappointing for a house specialty. We decided not to order anything else and get our cheque. The bigger surprise was yet to come. On the bill the Thai iced tea was 50cents more than the usual as "We ordered it without ice". That made us so furious we chose to call the manager/owner. When we asked what is this he said "well you ordered with out ice and so you end up getting more of the drink as there is no ice hence the extra 50 cents". We were left agasped.
So frens.........Very poor service+tiny quantities+cheap mentality= Krung Thai. enjoy!

Pros: very cheap menatlity, bad experience

Cons: cant think of any

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I was at this restaurant for new year?s eve, and the food was extremely horrible. It was cold with no taste. Too less quantity. The service sucked. I would never ever go there any suggest not to waste you $$$

1
★★☆☆☆

I was at this restaurant for new year?s eve, and the food was extremely horrible. It was cold with no taste. Too less quantity. The service sucked. I would never ever go there any suggest not to waste you $$$

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We normally eat Thai Food around SF bay area, we ate many times at Krung Thai and found the authenticity has declined, above average, and portion is too small. I suggest the owner to do more quality control and consistent taste. Some waiters have to be trained in courtesy to customers.

1
★★☆☆☆

We normally eat Thai Food around SF bay area, we ate many times at Krung Thai and found the authenticity has declined, above average, and portion is too small. I suggest the owner to do more quality control and consistent taste. Some waiters have to be trained in courtesy to customers.

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My Thai wife and I spend our time between the US (California), Thailand and SIngapore and have enjoyed many great authentic Thai restaurants in all countries. But not here. The dishes here just do not have the bursting flavor that I get at home or at some of the other very good Thai restaurants in town. On top of that, the wait staff is definitely not friendly which is so contrary from what you would expect from people from the LOS (land of smiles). If you truly know and enjoy authentic Thai food, skip this one and keep searching.

1
★★☆☆☆

My Thai wife and I spend our time between the US (California), Thailand and SIngapore and have enjoyed many great authentic Thai restaurants in all countries. But not here. The dishes here just do not have the bursting flavor that I get at home or at some of the other very good Thai restaurants in town. On top of that, the wait staff is definitely not friendly which is so contrary from what you would expect from people from the LOS (land of smiles). If you truly know and enjoy authentic Thai food, skip this one and keep searching.

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My coworkers and I were at Krung Thai for lunch today to celebrate one of our coworker?s maternity leave. Two of us (out of party of nine) ordered pad thai and never got their food. This is my third time to this restaurant with a big party and every time there was someone who did not receive their food. The waiter kept coming back and said the pad thai were coming but we were there for an hour and the pad thai never made it to our table. Worst of all, the waiter was not apologetic at all. He did not believe it was unreasonable that my two coworkers sat there for a whole hour but did not get their food. It?s too bad because they do have decent food, it is unfortunate that their customer service is so bad.

1
★★☆☆☆

My coworkers and I were at Krung Thai for lunch today to celebrate one of our coworker?s maternity leave. Two of us (out of party of nine) ordered pad thai and never got their food. This is my third time to this restaurant with a big party and every time there was someone who did not receive their food. The waiter kept coming back and said the pad thai were coming but we were there for an hour and the pad thai never made it to our table. Worst of all, the waiter was not apologetic at all. He did not believe it was unreasonable that my two coworkers sat there for a whole hour but did not get their food. It?s too bad because they do have decent food, it is unfortunate that their customer service is so bad.

Pros: Decent Thai food

Cons: Poor customer service

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The food here is SO good! I disagree with others that the waiters are rude, and I have never had a problem using a credit card. The restaurant is very busy, though, so the waiters can be rushed. But they are nice people.

The food is elegant and delicious! Simply the best in this area. I prefer it to the "New Krung Thai" by Valley Fair, although that one is good, too.

2
★★★★★

The food here is SO good! I disagree with others that the waiters are rude, and I have never had a problem using a credit card. The restaurant is very busy, though, so the waiters can be rushed. But they are nice people.

The food is elegant and delicious! Simply the best in this area. I prefer it to the "New Krung Thai" by Valley Fair, although that one is good, too.

Pros: Delicious food

Cons: Can get busy at peak hours, so try to go at less busy times

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Food is jsut great.
me and my wife took 3 main dishes.
we started with 2, but since they were so good we took the crab noodle also - ate most of it and boxed the rest.
service is quick.
we had a good time...

2
★★★★★

Food is jsut great.
me and my wife took 3 main dishes.
we started with 2, but since they were so good we took the crab noodle also - ate most of it and boxed the rest.
service is quick.
we had a good time...

.

So far this is the best Thai restuarant I've ever been to. The service is great and the food is really good. Don't order the basil beef thou! Although the taste & flavor is good, the beef is overcooked. I also like the one behind Valley Fair Mall. I've been there for company lunch take-out many times.

2
★★★★★

So far this is the best Thai restuarant I've ever been to. The service is great and the food is really good. Don't order the basil beef thou! Although the taste & flavor is good, the beef is overcooked. I also like the one behind Valley Fair Mall. I've been there for company lunch take-out many times.

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Krung Thai is a hit and miss restaurant. Some items are truly delicious and some are just digusting. i didn't really like how dim the lights were and how they charge tip to the bill and then put tax on it. Their tables were tiny and there was barely anymore space left to put our other plates. Their service was fine, but I've eating at much more best restaurants.

3
★★★☆☆

Krung Thai is a hit and miss restaurant. Some items are truly delicious and some are just digusting. i didn't really like how dim the lights were and how they charge tip to the bill and then put tax on it. Their tables were tiny and there was barely anymore space left to put our other plates. Their service was fine, but I've eating at much more best restaurants.

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The food is pretty good. The prices are decent. However they have a weird and "stingy" policy when paying by credit card. Beware if paying by credit card - bring cash instead or be prepared to haggle with the host(esses) who don't really speak English that well. In fact, after not being allowed to split the check onto different credit cards, I avoided this restaurant for months.

1
★★★☆☆

The food is pretty good. The prices are decent. However they have a weird and "stingy" policy when paying by credit card. Beware if paying by credit card - bring cash instead or be prepared to haggle with the host(esses) who don't really speak English that well. In fact, after not being allowed to split the check onto different credit cards, I avoided this restaurant for months.

Pros: Food

Cons: Credit card policy, Parking, Service

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The waiters at Krung Thai were rude from the moment we walked in. Worst of all, they made the food really spicy (even though we asked for mild) and then our waiter laughed at us with other waiters while we were eating. We've been a loyal customer for years but that will no longer be the case. Given the price, small portions and rude service, I say you're better off getting your Thai food elsewhere.

0
★☆☆☆☆

The waiters at Krung Thai were rude from the moment we walked in. Worst of all, they made the food really spicy (even though we asked for mild) and then our waiter laughed at us with other waiters while we were eating. We've been a loyal customer for years but that will no longer be the case. Given the price, small portions and rude service, I say you're better off getting your Thai food elsewhere.

Pros: Food isn't bad

Cons: , prices rising, portions shrinking

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I have not found any Thai restaurant that comes close in flavor. Blue Mango and Dusita come close, followed by Bankok Taste, the rest, forget it! I only care about taste.

2
★★★★★

I have not found any Thai restaurant that comes close in flavor. Blue Mango and Dusita come close, followed by Bankok Taste, the rest, forget it! I only care about taste.

Pros: Flavor

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We have eaten at KT since they were at San Carlos. Food was better when they were at San Carlos. Service is mixed -- sometimes the server is quite nice and other times he/she can be rather unpleasant. The mango over sweet rice is excellent.

1
★★★☆☆

We have eaten at KT since they were at San Carlos. Food was better when they were at San Carlos. Service is mixed -- sometimes the server is quite nice and other times he/she can be rather unpleasant. The mango over sweet rice is excellent.

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Their food is very spicy, so if you can not handle it make sure to tell your waiter. Their service is below average. Sometimes they are allright, but last time their waitress gave me a rude gesture (maybe I misunderstood her?). Worth the food but not the service. They could improve on their ambience.

2
★★★★☆

Their food is very spicy, so if you can not handle it make sure to tell your waiter. Their service is below average. Sometimes they are allright, but last time their waitress gave me a rude gesture (maybe I misunderstood her?). Worth the food but not the service. They could improve on their ambience.

Pros: Food, Good value

Cons: Service

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Krung Thai is one tasty south bay gem. Food is consistently good, crowds are also consistently present. And with good reason! Decent prices, decent portions, and great food. My favorites: angel wings (stuffed chicken wings), Stuffed calamari, and definitely the best pineapple fried rice! If you order anything spicy, be sure to order a delicious thai iced tea to wash out the burn!

2
★★★★★

Krung Thai is one tasty south bay gem. Food is consistently good, crowds are also consistently present. And with good reason! Decent prices, decent portions, and great food. My favorites: angel wings (stuffed chicken wings), Stuffed calamari, and definitely the best pineapple fried rice! If you order anything spicy, be sure to order a delicious thai iced tea to wash out the burn!

.

True, there's not much for ambience, and service is even problematic sometimes, but I know what excellent Thai food is, and it's definitely worth coming to. Higher prices, smaller portions, but again, top Thai food. They actually make it spicy enough for those who can handle it. If you're not one, don't order hot, or even medium spicy. One advice, don't bring a large group.

2
★★★★★

True, there's not much for ambience, and service is even problematic sometimes, but I know what excellent Thai food is, and it's definitely worth coming to. Higher prices, smaller portions, but again, top Thai food. They actually make it spicy enough for those who can handle it. If you're not one, don't order hot, or even medium spicy. One advice, don't bring a large group.

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Krung Thai is a very popular thai restaurant, with two locations, both on Winchester. While we have been avid fans of the cuisine for a long time, both my husband and I prefer to take food to go. The reason is the noise - especially in the North location. The restaurant is so busy and popular that you can't hear yourself think, let alone relax and enjoy the sumptuous flavours of Thailand, a cuisine designed to stimulate as many senses as possible.

We also found Krung Thai's prices to be, shall we say, optimistic, compared to some of its neighbours. Sara Thai, down the street, does a much better Seafood pad thai dish, for nearly half the price - its location in a strip mall next to Safeway maybe less than ideal but we'd rather eat in at Sara Thai, than at Krung Thai.

1
★★★☆☆

Krung Thai is a very popular thai restaurant, with two locations, both on Winchester. While we have been avid fans of the cuisine for a long time, both my husband and I prefer to take food to go. The reason is the noise - especially in the North location. The restaurant is so busy and popular that you can't hear yourself think, let alone relax and enjoy the sumptuous flavours of Thailand, a cuisine designed to stimulate as many senses as possible.

We also found Krung Thai's prices to be, shall we say, optimistic, compared to some of its neighbours. Sara Thai, down the street, does a much better Seafood pad thai dish, for nearly half the price - its location in a strip mall next to Safeway maybe less than ideal but we'd rather eat in at Sara Thai, than at Krung Thai.

Pros: Good Food

Cons: Noise, Long Waits, Price

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Krung Thai is a good place to order to go! The food is excellent and the service has always been ok. Maybe its popularity has made me shy away. There are better Thai places than this one in San Jose so don't limit your choices. Above all though, this place is still very good food wise. Order to go!

1
★★★☆☆

Krung Thai is a good place to order to go! The food is excellent and the service has always been ok. Maybe its popularity has made me shy away. There are better Thai places than this one in San Jose so don't limit your choices. Above all though, this place is still very good food wise. Order to go!

Pros: Food is GOOD

Cons: Exterior is scary, No parking

 

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