New Dimension SVC Solutions

★★★★★
  • 1825 Sutter St # B

    Concord, CA 94520

    Map & Directions
  • 925-356-7984

About New Dimension SVC Solutions

Categories
  • Computer & Internet Services
  • Computer Repair Services

Computer & Internet Services

Computer & Internet Services
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I took my Toshiba Satellite in to New Dimensions about a year ago with a severe power supply problem and it was fixed in a couple of days and has worked better since that time than it did when new! I highly recommend these guys. They are true professionals and also have great people skills, which I haven't experienced with most other techies.

5
★★★★★

I took my Toshiba Satellite in to New Dimensions about a year ago with a severe power supply problem and it was fixed in a couple of days and has worked better since that time than it did when new! I highly recommend these guys. They are true professionals and also have great people skills, which I haven't experienced with most other techies.

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Recently I took my Toshiba Tecra M5 to New Dimension Service Solutions for a cracked LCD thinking the cost would be prohibited. To my surprise this highly professional company had me in and out the door in 3 days with pricing better than anyone else in the Bay area, believe me I researched a few other companies. Their customer service and professional attitude was truly refreshing and highly recommended, these guys know what they are doing and are top notch in the service industry?.

Extremely Happy?
James
StudioVM

5
★★★★★

Recently I took my Toshiba Tecra M5 to New Dimension Service Solutions for a cracked LCD thinking the cost would be prohibited. To my surprise this highly professional company had me in and out the door in 3 days with pricing better than anyone else in the Bay area, believe me I researched a few other companies. Their customer service and professional attitude was truly refreshing and highly recommended, these guys know what they are doing and are top notch in the service industry?.

Extremely Happy?
James
StudioVM

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.

GREAT SERVICE!! A couple of months ago my display on my Toshiba Satelite went out and I took it to New Dimension Service Solutions. They fixed my computer in a short time and at a very reasonable rate (better than Frys and Best Buy) The Staff was friendly and knows their stuff. Recently I had some configuration problems and since I'm from the older generation and not computer knowledgeable, I called NDSS and they had me talk to the Travis Cain, the owner. He helped me through my problem and even made a house call to help me configure my wireless network! GREAT SERVICE, GREAT PEOPLE and I would recommend New Dimensions Service Solution before any of the other computer Service companies.

2
★★★★★

GREAT SERVICE!! A couple of months ago my display on my Toshiba Satelite went out and I took it to New Dimension Service Solutions. They fixed my computer in a short time and at a very reasonable rate (better than Frys and Best Buy) The Staff was friendly and knows their stuff. Recently I had some configuration problems and since I'm from the older generation and not computer knowledgeable, I called NDSS and they had me talk to the Travis Cain, the owner. He helped me through my problem and even made a house call to help me configure my wireless network! GREAT SERVICE, GREAT PEOPLE and I would recommend New Dimensions Service Solution before any of the other computer Service companies.

Pros: Great Service, Friendly people, good parking

.

If you want personalized service solutions then I suggest you take your computer here. I had an urgent computer service need over the holidays and the New Dimensions?? staff gave me the comfort that the job would be done correctly and quickly. The front counter personnel were cordial and helpful during my stressful holidays and got my computer fixed and back to me before Christmas.

5
★★★★★

If you want personalized service solutions then I suggest you take your computer here. I had an urgent computer service need over the holidays and the New Dimensions?? staff gave me the comfort that the job would be done correctly and quickly. The front counter personnel were cordial and helpful during my stressful holidays and got my computer fixed and back to me before Christmas.

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.

If you want personalized service solutions then I suggest you take your computer here. I had an urgent computer service need over the holidays and the New Dimension staff gave me the comfort that the job would be done correctly and quickly. The front counter personnel were cordial and helpful during my stressful holidays and got my computer fixed and back to me before Christmas.

2
★★★★★

If you want personalized service solutions then I suggest you take your computer here. I had an urgent computer service need over the holidays and the New Dimension staff gave me the comfort that the job would be done correctly and quickly. The front counter personnel were cordial and helpful during my stressful holidays and got my computer fixed and back to me before Christmas.

Pros: Personable and efficient

.

I never go out of my way to give ??kudos? to businesses but in the ??lack of customer service world? we live I wanted to express what a WONDERFUL experience I had with a small business in Concord, CA, New Dimensions Service Solutions. My laptop has been problematic for over the past 6 months and I??ve taken it to a couple of full service providers without resolution. I could tell from the beginning that New Dimensions?? staff was sincere as well as competent. They were able to diagnose the problem with my Toshiba Tecra and fixed it in a very short time without charging me an arm & a leg. They not only fixed my computer but they gained a valuable repeat customer who won??t hesitate to purchase my next notebook from them. I am going to recommend them to everyone.

Sincerely

Brock Johnson

5
★★★★★

I never go out of my way to give ??kudos? to businesses but in the ??lack of customer service world? we live I wanted to express what a WONDERFUL experience I had with a small business in Concord, CA, New Dimensions Service Solutions. My laptop has been problematic for over the past 6 months and I??ve taken it to a couple of full service providers without resolution. I could tell from the beginning that New Dimensions?? staff was sincere as well as competent. They were able to diagnose the problem with my Toshiba Tecra and fixed it in a very short time without charging me an arm & a leg. They not only fixed my computer but they gained a valuable repeat customer who won??t hesitate to purchase my next notebook from them. I am going to recommend them to everyone.

Sincerely

Brock Johnson

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Ratings_icons Ratings_icons

.

Recently I took my Toshiba Tecra M5 to New Dimension Service Solutions for a cracked LCD thinking the cost would be prohibited. To my surprise this highly professional company had me in and out the door in 3 days with pricing better than anyone else in the Bay area, believe me I researched a few other companies. Their customer service and professional attitude was truly refreshing and highly recommended, these guys know what they are doing and are top notch in the service industry?.

Extremely Happy?
James
StudioVM

2
★★★★★

Recently I took my Toshiba Tecra M5 to New Dimension Service Solutions for a cracked LCD thinking the cost would be prohibited. To my surprise this highly professional company had me in and out the door in 3 days with pricing better than anyone else in the Bay area, believe me I researched a few other companies. Their customer service and professional attitude was truly refreshing and highly recommended, these guys know what they are doing and are top notch in the service industry?.

Extremely Happy?
James
StudioVM

.

After a terrible first (and second) impression, the owner of New Dimension stepped in and resolved the issues I had been having with their level of support and customer service. The owner has been working in the industry for 18+ years and understands what good customer service is. The same cannot be said for the others who work at New Dimension, and I strongly recommend that you avoid them.

1
★★★☆☆

After a terrible first (and second) impression, the owner of New Dimension stepped in and resolved the issues I had been having with their level of support and customer service. The owner has been working in the industry for 18+ years and understands what good customer service is. The same cannot be said for the others who work at New Dimension, and I strongly recommend that you avoid them.

Pros: Experienced and professional owner

Cons: Incompetent techs who know nothing about customer service

.

When my computer broke down I was out of options. Either pay a lot to get it fixed at my manufacturer or find something local. My friend recommended New Dimension Service Solutions and these guys did all the work for a really good price. They either take shipments or drop-offs. They are fast and can fix it all. I highly recomend them.

4
★★★★☆

When my computer broke down I was out of options. Either pay a lot to get it fixed at my manufacturer or find something local. My friend recommended New Dimension Service Solutions and these guys did all the work for a really good price. They either take shipments or drop-offs. They are fast and can fix it all. I highly recomend them.

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.

New Dimensions is a great place to get computers fixed, but it does take too long to get work done. This is a computer support company that is supported by Toshiba, so with a warranty, you can get work done for free. Unfortunately, most work takes about a week.

The service is great at New Dimensions - they call you as soon as your computer is available for pickup, and are very helpful. Their main flaw is that they are far from speedy.

4
★★★★☆

New Dimensions is a great place to get computers fixed, but it does take too long to get work done. This is a computer support company that is supported by Toshiba, so with a warranty, you can get work done for free. Unfortunately, most work takes about a week.

The service is great at New Dimensions - they call you as soon as your computer is available for pickup, and are very helpful. Their main flaw is that they are far from speedy.

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