Banana Republic

★★☆☆☆
34.0713 -118.36
Map and Directions to Banana Republic

323-692-5020

6301 W 3rd St

Los Angeles, CA

90036

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About Banana Republic

Categories
  • Clothing Stores
  • Men's Clothing
  • Women's Clothing Stores
  • Department Stores

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Reviews 1 - 3 of 3.

Latest reviews from Citysearch.

.

I called the store to see if they had a certain kind of shirt in stock-- a $75 shirt I wanted to buy 4 of-- you do the math. The lady answered the phone with "Banana Republic at the Grove can I help you?" or something to that effect.

I got this far: "I wanted to see if you have a specific shirt in stock--" before the lady literally cut me off and said, "I can't tell you right now there's a line here and no one to help you..."

Are you kidding me? Why answer the flipping phone-- just to get it to stop ringing?

I'll shop for a similar shirt at a different company, never to return. No joke.

1
★☆☆☆☆

I called the store to see if they had a certain kind of shirt in stock-- a $75 shirt I wanted to buy 4 of-- you do the math. The lady answered the phone with "Banana Republic at the Grove can I help you?" or something to that effect.

I got this far: "I wanted to see if you have a specific shirt in stock--" before the lady literally cut me off and said, "I can't tell you right now there's a line here and no one to help you..."

Are you kidding me? Why answer the flipping phone-- just to get it to stop ringing?

I'll shop for a similar shirt at a different company, never to return. No joke.

Pros: Nice clothes

Cons: Horrible service

.

I went there on a Saturday morning. When I entered the store I got a flyer about some discounts the store offered presently. Generally I think the clothes are fantastic but totally over-priced (also the sales stand), though this time I found a dress (at the sales stand). As soon as I grabbed the dress and hang it over mt arm ready to try it, a staff lady approached me introducing herself and asking if she might hang the dress into the fitting room. I was surprised by the attentiveness and friendliness. While fitting the dress I had some difficulties to figure out the elaborate lacing of the dress so I asked her to help me and she offered me to bear a helping hand right away. Finally when I settled for the dress and went to the cash point she took the dress from me while I was standing in the line so I didn't have to hold it all the time. I was highly surprised by all service and support.

5
★★★★★

I went there on a Saturday morning. When I entered the store I got a flyer about some discounts the store offered presently. Generally I think the clothes are fantastic but totally over-priced (also the sales stand), though this time I found a dress (at the sales stand). As soon as I grabbed the dress and hang it over mt arm ready to try it, a staff lady approached me introducing herself and asking if she might hang the dress into the fitting room. I was surprised by the attentiveness and friendliness. While fitting the dress I had some difficulties to figure out the elaborate lacing of the dress so I asked her to help me and she offered me to bear a helping hand right away. Finally when I settled for the dress and went to the cash point she took the dress from me while I was standing in the line so I didn't have to hold it all the time. I was highly surprised by all service and support.

Pros: Collections, quality, service

Cons: Totally Over-Priced

.

It was October 13th., I had a day off and decided to go to the grove. I visited Banana
Republic. I believe, I spent 10 minutes in the store, looked at merchandise, was also interested in trying on something. Not one associate paid attention. By the way, I was well dressed, therefore this shouldn't have been the reason !!
I am in Retail, and in our business we are always recognized for our customer service.

1
★☆☆☆☆

It was October 13th., I had a day off and decided to go to the grove. I visited Banana
Republic. I believe, I spent 10 minutes in the store, looked at merchandise, was also interested in trying on something. Not one associate paid attention. By the way, I was well dressed, therefore this shouldn't have been the reason !!
I am in Retail, and in our business we are always recognized for our customer service.

Pros: Clean store, organized store

Cons: awful service

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